I'll start by saying that your products are great - super quality and a good range of styles. What really made the 5* difference was Marlene. She was so knowledgeable and helpful. She gave Mum and... Ver mais
Localização
Alterar localizaçãoKnightscliffe Retail Park, Great Western Road, G13 2TG Glasgow, GB
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Leia as opiniões dos outros
The team made us feel welcome. They were very knowledgeable about the products. Didn't feel rushed , able to take our time and try out different chairs Explained different options and allowed us plent... Ver mais
Mimi made this an exceptional experience. As soon as arriving in the store we were given a warm welcome by her and a colleague. Throughout the consultation there was no pressure at all to buy. The tim... Ver mais
I was extremely impressed and pleased with the assistance Mimi at your Glasgow branch Knightscliffe retail park. Great western Road. She was very knowledgeable polite understanding of my personal need... Ver mais
Informações sobre a empresa
- Loja de móveis
- Fornecedor de equipamento para deficientes
- Fabricante de móveis
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Glasgow
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
Knightscliffe Retail Park, Great Western Road, G13 2TG, Glasgow, Reino Unido
Pede aos clientes que escrevam opiniões
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The staff couldn’t do enough for us
The staff couldn’t do enough for us
They were very helpful from the moment we arrived on the premises
Nothing was to much for them
Jacqueline
Jacqueline, Marlene and their manageress Natasha treated us very well on our two visits to the Glasgow store. They were very helpful about us making the right choice and nothing was too much trouble to them. They were very knowledgeable about their products. There was absolutely no sales pressure or attempt to promote a particular item making it a relaxing experience.
Fantastic service
We received delivery of my wife's Aysgarth riser recliner two weeks ago and she is absolutely delighted with it, so much so I phoned the Glasgow branch today and spoke to Daniel and ordered another for myself as like my wife I suffer from arthritic knees. Daniel was as always highly professional and friendly, took my order and we are now waiting eagerly for delivery of the new chair. Highly recommend this shop and the quality of the chairs. You won't be disappointed.
Excellent service
Marlene, Glasgow, was friendly and welcoming. She was knowledgeable and gave us excellent advice. We felt we were able to take out time to select the best chair for our elderly mother. Also given a very welcome cup of tea and biscuits - allowing us to sample the chairs for longer. Very pleasant and satisfactory experience.
Excellent customer service.
A lovely experience from start to finish. Excellent customer care and service from showing us the various chairs sizes,materials and wood choices. While we were sitting trying the chairs we were treated to a welcome cup of tea and biscuits. Looking forward to receiving our beautiful chairs.
Friendly staff and explaining details…
Friendly staff and explaining details of each chair. Helpful in picking chair coverings etc
A home visit with Daniel giving me time…
A home visit with Daniel giving me time and information to make up my mind
I was given a warm greeting by Natasha…
I was given a warm greeting by Natasha then asked what I required then shown the range of chairs once I picked the one suited to my needs she offered me a hot drink giving me time to try the chair then went through the measuring process, picking the fabric, and finally explaninig everything from extras to insurance she was wonderful a truly great experience , well worth the journey from Ayr.
Jaqueline was instantly friendly and…
Jaqueline was instantly friendly and welcoming and made the experience a pleasant one for my mother in law. Great service and I can’t speak highly enough of Jaqueline’s knowledge and helpfulness. I wouldn’t hesitate to recommend.
Excellent service from Daniel O'Neil. Home visit. Took time to find our what I needed. I bought 2 chairs.
Home visit by Daniel O Neil. Excellent service. Took his time to make sure that I got the chairs I wanted.
Knowledgeable salesman who gave us time…
Knowledgeable salesman who gave us time to think.
Very Helpful staff in Glasgow…
Very Helpful staff in Glasgow especially Daniel. Having received two motorised beds we are impressed with the quality of the beds and mattresses. We were also impressed by the fast organisation of an express delivery from a limited range at less than 10 days as we required the beds for medical reasons.
"HSL Showrooms are unlike any other…
"HSL Showrooms are unlike any other showroom" so says the company's brochure and for me this proved to be exactly the case. Tea and biscuits on offer and no hard sell tactics left me feeling relaxed in the Glasgow store where Marlene helped me choose my sofa. Friendly, knowledgeable and genuinely customer focused she made my experience one to remember.
Great customer experience
The staff were very helpful. Daniel O'Neil explained everything in detail and nothing was a problem for him.
We were offered tea and coffee which was a lovely.
We came away feeling happy with our purchase and very happy with the customer service
Quality of service was excellent as…
Quality of service was excellent as well as product knowledge from the assistants. Very helpful in getting correct size of chairs / sofa.
The initial meeting of the staff was…
The initial meeting of the staff was very welcoming
They gave us the opportunity to try the chairs we were looking for without being rushed, forced to make a decision or pushed to a certain type of chair. The staff could not have been nicer without being over the top. Because of the attitude of the staff and their wide knowledge of their stock, we decided to buy two chairs. Although we had to visit twice because we needed to make sure the material we chose was the right one. The manager confirmed the order and we left very pleased and felt we were listened to.
Assistant was very helpful and showed…
Assistant was very helpful and showed me the various options and materials.
This review is requested too early
This review is requested too early. My shop experience was excellent with Mimi,very helpful.The proof will be when the chair arrives.
Five Star Service
We visited HSL Chairs Glasgow showroom in early January, we were looking to replace 2 swivel recliner chairs that were getting past their best. We were warmly greeted by Daniel who showed us the chairs that we had seen on the HSL website. It was quickly apparent that this type of chair wouldn’t be the best replacement for us, mainly because they, like our current chairs, were too low & it was becoming more difficult to stand up from them.
Daniel suggested we look at “fireside” chairs which I wasn’t too keen on until I sat in one! Daniel carried out a chair fitting evaluation, advising us on the correct size of chair for comfort & posture while one of his colleagues brought us a proper tray of tea in bone china mugs & some very nice Borders biscuits.
There was no rush, no hard sell and every question we asked was honestly and fully answered.
We ordered 2 fireside chairs, 1 standard chair & 1 grande chair in Opulence Blue with button backs and head cushions. Delivery would be 6 - 8 weeks.
The chairs were delivered this morning by a 3 man team who kindly moved our old swivel recliner chairs to the garage. The 3 men were very respectful of our home and all had a great sense of humour, especially Paddy the charge hand who with his work ethic, should be running the country!
The chairs have exceeded our expectations, the colour of the fabric is superb as is the comfort of the chairs.
Excellent customer service and great…
Excellent customer service and great choice for Beds
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