I had very thorough attention from both Mona Lisa and Hamza at Hendon branch. They are courteous and professional as well as polite. Many thanks.
Localização
Alterar localização240 Watford Way, Hendon, NW4 4UB London, GB
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Leia as opiniões dos outros
Jason and Ashley delivered my new riser chair today and were a delight - arrived at the alloted time, set me up, checked all was good and I was away - no more struggling to stand. Have to also give... Ver mais
Demonstration chair brought to my home very knowledgeable lady pointed out all the various aspects of the chair, I put in an order 4 days later. There was no sales pressure at any time.
My wife and I visited the Hendon branch of HSL. We received excellent service from Edyta from the moment we arrived to the moment we left nearly two hours later. We tried quite a few armchairs. She wa... Ver mais
Informações sobre a empresa
- Loja de móveis
- Fornecedor de equipamento para deficientes
- Fabricante de móveis
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Hendon
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
240 Watford Way, Hendon, NW4 4UB, London, Reino Unido
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The process and purchase was excellent
I had a very good experience choosing my recliner sofa at my local showroom. Staff were welcoming, helpful and knowledgeable. Delivery was adjusted to my availability and I was told who was coming and when. The installers came as planned, called before arrival and were very efficient. They demonstrated my equipment and checked I could use the controls before leaving, taking all the packing with them. I am very happy with my new sofa and my experience.
Efficient and friendly
We had a very friendly and efficient experience. They were very helpful and thorough,made sure it was exactly what we needed. They gave us time.
New Armchair
New Armchair.. The Sales Person was very helpful. Love the new premises.
Home visit
Had a home visit which really made things easy as my wife cannot walk well.
They did not push the most expensive suites but came up with a real bargain for a showroom suite.
Good to know there are good British firms who care about the customer
Extremely good arrived as arranged and…
Extremely good arrived as arranged and the representative was caring and knowledgeable. The drive was very kind as well
Top Chairs - Top customer service - nothing too much trouble.
Ali the ‘comfort specialist’ was so helpful, genuine, very knowledgeable and keen to give me as much info as I needed to help with chair decisions.
Very straightforward, useful advice as well as letting me try out the large range of riser recliners in the roomy HSL showroom in Hendon.
Top chairs, top customer service and HSL also come out to do a home measure service, to ensure that each chair really fits.
Only tricky bit was not falling asleep in the Which recommended Burrows chair - which was super comfy.
Ali was my sales person
Ali was my sales person , he was very good with advice and very patient and helpful
I had to go back to Hendon branch for different reasons and checks and Ali was very welcoming and friendly, this help me at the end to replace my order
Today my chair was delivered by Jack…
Today my chair was delivered by Jack and Martin.
They were very polite very efficient and organised.
I am very pleased with where the chair was placed
And they checked they I was able to get around with my walker
The agent was very helpful and guided…
The agent was very helpful and guided me to the right choice for me
I recently visited HSL as I suffer from back pain…
I recently visited HSL as I suffer from a very bad back and was in urgent need of a supportive chair. From the moment I walked in, I was met with excellent service. The gentleman who assisted me was extremely professional, knowledgeable, and took the time to understand my needs. His advice was spot on, and I ended up purchasing a chair that has made a real difference to my comfort and posture. I couldn’t be happier with both the product and the experience. I would highly recommend HSL — 10 out of 10 for service and care!
Adam really looked after us,he is very…
Adam really looked after us,he is very helpful and polite and nothing is to much trouble for him 5 Star service
Ali was brilliant
Ali was brilliant.
He was very honest and helpful.
Fantastic guy.
Thank you Ali.
We were greeted at the Hendon showroom…
We were greeted at the Hendon showroom by Megan and her colleague (apologies can't remember her name) and made to feel so very welcome and relaxed. A lovely cup of tea was also supplied. We discussed our needs and were not rushed in any way. A very nice experience and the ladies were a credit to the HSL organisation. The advice on the range was very clear and we definitely made the right choice of product thanks to them. Wide range of colour choices and fabrics all clearly explained. We had no question unanswered and felt confident with our purchase. Delivery was on time and with no fuss or difficulty. "Jason" and his colleague called us to confirm their precise arrival time. All we had to do was open the door and they did the rest. No mess, no fuss, everything connected and explained fully and taking all the packaging with them on departure. Sofa absolutely fine, very comfortable and a real asset to our home. Thank you for a great experience all round.
I was served well and given plenty of…
I was served well and given plenty of time. My questions or concerns were listened to and fully answered.
We were happy with the furniture when…
We were happy with the furniture when they finally arrived 2 month late including Christmas.
However, we were compensated with a gift for the lateness
Hendon NW4. nearest store to where I live is…
My nearest store to where I live is Hendon NW4.
The staff there were very polite and helpful.
Have back problems and they insisted on me buying the right chair for my problem.
Company prices are very competitive.
Thank you Tami and rest of the staff.
No pressure selling.
No pressure selling. We were allowed to look at and try different units. Then discuss over coffee.
We left happy that we had purchased the correct items for us.
Pleasurable buying experience
Staff were courteous and answered all my questions without being rushed. A Pleasant occasion with a nice cup of coffee.
Seeking a Sofa
Was looking for a sofa. Gave me lots of time without putting any pressure on me to buy. Went out of their way to provide samples from the shop as well as arranging for samples to be sent to me. Also gave good advice as to which sofa was right for me, eg for good back support. Would recommend!
Attentive and knowledgeable help from Ali & Lesley
Ali and Lesley were fabulous - they were very knowledgeable and kind to my elderly mother looking to buy a riser/recliner. Their patience was amazing as we were in the shop for almost two hours deciding which chair was best for mum
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