HSL Chairs - Leeds Opiniões 

169
•
TrustScore: 5 em 5

4,9

Otley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Ver mais

Classificada 5 em 5 estrelas

Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Ver mais

Classificada 5 em 5 estrelas

We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Ver mais

Classificada 5 em 5 estrelas

A wonderful experience choosing riser recliner chairs for my parents. Sue at the Guiseley store really knows her stuff! She’s knowledgeable, helpful and made us feel at ease, and all without pushing y... Ver mais


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fabricante de móveis
  4. Fornecedor de equipamento para deficientes
  5. Fornecedor de equipamento para mobilidade

Sobre HSL Chairs - Leeds

Escrito pela empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito pela empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Informações de contacto

  • Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

169 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(169)

4411 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Sue at the Guiseley shop was amazing

Sue at the Guiseley shop was amazing. My dad struggles with his speech due to a stroke. She waited for him to try and get his words out. Never tried to preempt what he was trying to say.
She was fully aware of his needs with the chair he wanted.
Explained everything to us.
Excellent customer service
Thank you Sue.

1 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Well done HSL

Carl/Lee just completed my HSL adjustable bed delivery and installation. Five star service from them both, very courteous and professional. Couldn’t ask for more - well done HSL.

11 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top class superior service

Excellent knowledge about the products and customers requiements by Sue at the Guiseley,Leeds branch.Going to this retailer s like going back in time where vendors actually cared about customers and explained the product wihout being pushy and esuring the customer was100% satisfied with their purchase.Many years ago i worked for a high quality furniture store and this retailer is of the same superior quality.Buying from HSL is the furniture equivalent of buying a made to measure outfit as everything is geared to total customer satisfaction.Highly recommended.

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

buying 2 chairs from HSL (Guiseley)

Sue greeted us at the door with a big smile and very saying she would help any way she could
we told her we were looking for 2 fireside chairs
without any pressure she showed us the several types and styles explaining the various differences until we finally found the ones to suit our needs. she made it a stress free and very pleasant experience. She should commended

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at the Guiseley Store

Polly at the Guiseley store was lovely, very knowledgeable, informative and friendly. She assessed our needs, demonstrated options and helped us to choose the right recliner sofa for us. We are happy with our choice and are are looking forward to receiving our new sofa in about 6 weeks time which is very quick for a bespoke item. We are very satisfied with our experience and HSL will be our first choice for specialised quality furniture in the future.

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Buying a Riser/Recliner

Sue greeted me at the door took me to appropriate seating. Listened carefully and then advised about my needs. She left me to consider options and try out chair mechanisms, with Tea and Biscuits. Manager Richard also came to help and desk with paperwork. Bought chair & awaiting delivery. Both Sue and Richard wonderful.

27 de maio de 2025
Classificada 5 em 5 estrelas

Fantastic all round service & product

Salesman Richard made us welcome at the shop and took the time to help us find a suitable chair, he didn't rush and wasn't pushy. The chair itself is fabulous and the delivery guys brought it within a few days and set it up and demonstrated its capabilities. very pleased with the End to End journey

25 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Service

The lady in the shop was lovely - professional, calm, answered every question and aimed at being informative, helpful and kind, rather than aggressive seller. She followed up on all her promised calls, correspondence and I have every confidence that if we had any issues and I contacted her she would move heaven and earth to help me. The lads who just delivered our chair went the extra mile to carry it up a difficult lane and were smiley, courteous and nothing was too much trouble. I don't mind paying for excellence like this. Well done everyone! And thank you.

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!

HSL have been perfect from start to finish. From the home visit, through ordering and delivery. A firm that obviously cares about its customers and their needs. Have now got the perfect Rise and Recline chair for my husband. Thanks HSL

14 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A positive experience all round

Richard was very attentive without being overbearing a really easy positive experience...the disabled access to toilet perfect even had hand cream...we look forward to receiving Susan's chair...many thanks
🌷

11 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Attentive service with understanding of needs

Pauline at Guiseley (Leeds) was very patient & understanding with an elderly relative and her needs. Had also spoken with a couple of lovely reps at the Ideal Home Show who showed us various models and pointed us to our local showroom. Small showroom compared to the big outlets in retails parks, but lots of models to look at as well as material samples and finish (castors).

12 de abril de 2025

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