The greeting, and allowing us to just look around the items we were looking for. Then the assistance provided by the client consultant Chandni, was very useful as it covered all the various options... Ver mais
Localização
Alterar localizaçãoUnit 2, Queens Central Retail Park, Queens Street, PR1 4HZ Preston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Harrison Spinks mattresses are sheer luxury, we were lucky enough to be served today by the amazing staff who made the bed 2 times for us to try it! We can’t wait for our new mattress to arrive, tha... Ver mais
Ripley chair I've ordered is brilliant! I'm tall, so height "grande" is perfect, very comfortable with support for neck, back and knees. And a very good price including beautiful hard-wearing... Ver mais
We had particular needs and those needs were more than met by Chand at HSL Preston. She was most knowledgeable, helpful and patient. She was not pushy and didn't rush us. We were there quite some time... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Preston
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Informações de contacto
Unit 2, Queens Central Retail Park, Queens Street, PR1 4HZ, Preston, Reino Unido
- 01772 281321
4,4
Excelente
23 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bad customer service
Went in today to look for a footstool to accompany a sofa bought from a different company on the off chance they would have something that would complement. Greeted as soon as I entered, but once I explained what I was looking for, I was met with a very standoffish attitude from the advisor as there wasn’t many options that could be bought separately from the collections, and was promptly marched to the exit by her without even the chance to look upstairs (I was intending to browse for other bits too). I guess my money just wasn’t good enough.
Absolutely no creativity or ingenuity used from the advisor.
9 de julho de 2026
Opinião espontânea
Resposta da HSL Chairs - Preston
Good morning,
Thank you for taking the time to leave your review. We are disappointed to hear that your experience did not reflect the five-star service we strive to provide in our showroom.
If you would be willing, please email me your contact details so that I can discuss your experience further and gain a better understanding of what happened. Your feedback is extremely valuable and will help us improve our service.
Kind Regards
Lauren Elliott
lauren.elliott@hslchairs.com
We visited HSL Preston …
We visited HSL Preston this afternoon n Jodie made us so we'll n explained all about them n we sat on some amazing comfortable chairs n settees n offered us a lovely cappuccino n she was very patient n we will be back again soon n would certainly recommend them
7 de julho de 2026
Opinião espontânea
We had an excellent experience of care…
We had an excellent experience of care and attention from the staff at the new Preston shop. Particularly Nathan who looked after us with patience whilst we deliberated over our choice. We consequently spent a lot of money on what we wanted, helped by not feeling pressured but supported.
4 de julho de 2026
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.