Haley and Cheryl’s at the Romford store were so welcome ing and took time to help and talk my mum through all the chairs. They did not pressure sell and we were there for over 2 hours had coffee and b... Ver mais
Localização
Alterar localização270 Hornchurch Road, Roneo Corner, RM11 1PZ Romford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a great experience at the Romford Branch. They were excellent with my mum and were very mindful and caring of her mobility issues. They explained everything so clearly and encouraged her to tr... Ver mais
As soon as my son & I visited the showroom we were made to feel very welcome with an offer of a seats and drinks and biscuits. I knew which chair I was going to purchase and Helen from the Romford loc... Ver mais
On entering the store we were greeted and asked what we were looking for. Dan in the Romford branch was fantastic, he took the time to explain posture, height and correct sitting positions. He wasn't... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Romford
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
270 Hornchurch Road, Roneo Corner, RM11 1PZ, Romford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My new sofa and recliner relaxer…
My new sofa and recliner relaxer arrived today. I am so pleased with it. Firm but comfortable and fits in perfectly. The two gentleman were very respectful of my property and arrived on time. It took no time to install and set up. Thank you HSL, one happy thankful customer.
Great service and well trained staff
I ordered my new suite in the Romford store and Haley Shannon was very helpful and knew her stuff. My furniture was delivered this week and I am delighted with it. The two guys who delivered it, Jason and Ashey, were polite and very helpful and in no time at all I was enjoying the comfort of my new furniture.
Thank you all.
The welcome received was warm
The welcome received was warm , but not overwhelming, which made me feel relaxed.
My requirements were listened to and taken into account when showing the chairs; plus Daniel, the salesman's knowledge was an added bonus
Frances was very helpful and…
Frances was very helpful and informative about the chairs and how they work and also explained the difference between single and double motors. which is the better chair for myself.
Geneve Herring
Haley and Graham (Romford Branch) arrived promptly. They were professional and friendly. Their assessment of my elderly mother’s needs was recognised and suggested what was the best chair for her. They explained everything in great details and answered all my questions and concerns.
This is the second time I have purchased from HSL and would recommend this company without hesitation.
Good service, and value for money
My experience with HSL began when I went into the Romford branch showroom. The staff there were extremely helpful and very polite.
My chair was delivered exactly as told to me be email.
A very good service from start to finish. Would happily recommend
Dan & Graham from the Romford store…
Dan & Graham from the Romford store were consumate professionals, knowledgeable & friendly.
They gave us a full home demonstration of the chair we're considering and provided excellent advise and information with absolutely no pressure to buy.
Very patient ladies at HSL Romford.
Very patient ladies at HSL Romford.
Annie and Elaine were very helpful with their knowledge of the chairs and the chair was delivered by very nice guys too.
Excellent service and very…
Excellent service and very knowledgeable about the furniture. No pushy salesman to deal with only very nice ladies, who spent a lot of time with us.
Super Petite Riser Recliner
The staff in the Romford store were very helpful.
I took an elderly aunt whose registered blind, into the store and they were brilliant with her.
Not at all pushy. Gave us tea and biscuits, so she was fully relaxed in the chair.
Hopefully when it arrives, she’ll be happy with her new chair.
very smooth process
very smooth process . The communication was excellent. No hard sell .The two reps arrived on time explaining and measuring where needed. There was no hurry by either of them and are credit to their company.
Haley was fantastic- thank you for the…
Haley was fantastic- thank you for the great service.
very helpfull staff no pressure
we went to our nearest branch in romform to take a look at the chair as we were looking to buy some new seating the saff were friendly very helpfull explained how the chair we looked at where right or wrong for us.we love our new furniture so comfortable
New chairs
From my first experience with the lovely customer service lady (apologies for not remembering the name) to the delivery team from the Romford store (Dan & Graham), my experience with HSL was fantastic. Kind, knowledgeable for my exact needs, patient and caring, they knew exactly the type of chair that fits my requirements. A couple of really nice gentlemen, they were a pleasure to deal with. Do not hesitate to use HSL-you won't regret it!
Staff in the shop was very good and…
Staff in the shop was very good and informative. My chair was delivered by Chris and Ashton who were friendly, efficient and very professional. Thank you guys.
fantastic customer service from dawn
fantastic customer service from dawn , we were well informed about the chsir , she took time to explain things to us and found the perfect size chair for me
HSL Romford
My sister, mother and I met with Frances today in HSL's Romford showroom. We visited the showroom having waited 4 months (2 months late!) for a rise and recline chair to be delivered by one of their competitors (The Mobility Furniture Company) only to see that it had been made to completely the wrong size and fit for our 81yr old mother. Frances greeted us with her warm and bubbly personality and we explained our situation. Initially we had intended on trying to either buy a chair that was available for immediate delivery or one that we could get on HSL's fast track services which is 3 - 5 working days.
We toured the showroom with our mother and tried every variation and style of rise and recline lounge chair that they had. Because our mother is quite petite we were looking at chairs within their ranges that came in either the petite or super petite sizing.
Frances was great explaining the various features and benefits of each of the chairs and the variances with the single and dual motors. My mother ultimately decided upon the dual motor Bramham chair but of course fell in love with the fabric on the showroom model which wasn't available on the fast track program so we have to wait for production on the standard lead time.
Fingers crossed though Frances' boss reads this rave review and what an excellent job she did and will get production to do a super quick job for us LOL.
Very helpful salesperson
The salesperson was really helpful in finding the right chair for my 90 year old mum
The lady I spoke to at the Romford…
The lady I spoke to at the Romford store was very helpful and took my payment to complete my purchase of a recliner chair.
I had a home visit from Annie and…
I had a home visit from Annie and Graham from Romford to purchase a riser recliner chair. The demonstration was very good and helpful in making my decision to buy a chair. The choice of fabric was good.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.