HSL Chairs - Shrewsbury Opiniões 

103
•
TrustScore: 5 em 5

4,8

Westbury Garage, Arlington Way, SY1 4NU Shrewsbury, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent, knowledgeable staff. Felt in very good hands. Huge choice of fabrics and styles. Yes, the furniture is expensive, but we're looking at it as an investment for the future. Would recomm... Ver mais

Classificada 5 em 5 estrelas

Contacted HSL Shrewsbury store to buy a bed for my dad. The service was excellent with all options fully explained by the friendly team. No hard sell, just a fab, clear service. Looking forward to see... Ver mais

Classificada 5 em 5 estrelas

Tracey at the Shrewsbury branch was really helpful and patient when my elderly relative was choosing a riser recliner chair. The customer was able to try out many different models at her leisure. Tr... Ver mais

Classificada 5 em 5 estrelas

Staff very friendly and helpful, didn't seem that we walked into shop, but called into a friend's house for a chat and a cuppa. Tracey at the Shrewsbury branch made us feel welcome. My father received... Ver mais


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fabricante de móveis
  4. Fornecedor de equipamento para deficientes
  5. Fornecedor de equipamento para mobilidade

Sobre HSL Chairs - Shrewsbury

Escrito pela empresa

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Escrito pela empresa

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Informações de contacto

  • Westbury Garage, Arlington Way, SY1 4NU, Shrewsbury, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(103)

4398 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Excellent, knowledgeable staff. Felt in very good hands.
Huge choice of fabrics and styles.
Yes, the furniture is expensive, but we're looking at it as an investment for the future.
Would recommend.

Oh, and the coffee and biccies were nice too!

23 de setembro de 2026
Classificada 5 em 5 estrelas

A positive experience


Tracey at the Shrewsbury branch was really helpful and patient when my elderly relative was choosing a riser recliner chair. The customer was able to try out many different models at her leisure. Tracey was very knowledgeable and explained all the important points in detail, making sure that the right size and fit of chair was chosen.

7 de setembro de 2026
Classificada 5 em 5 estrelas

They weren’t pushy but very clear and…

They weren’t pushy but very clear and knowledgeable about their product. We found a discrepancy between the shop and the web and were very quick to put it right. It was nice to relax with a drink and biscuits too while enjoying the comfort of a chair we were trying out. We went away to think but returned after the weekend to buy.we now wait for the delivery.

24 de agosto de 2026
Classificada 5 em 5 estrelas

Fireside Chair purchase

I was greeted by Lisa. She helped me choose my fireside chair details - my second purchase from them. She was very friendly and efficient. I was extremely pleased with the service I received. A company you can trust. Thoroughly enjoyed my relaxing time spent there, and also the coffee and biscuits! Would recommend.

4 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Staff very friendly and helpful and very welcoming

Staff very friendly and helpful, didn't seem that we walked into shop, but called into a friend's house for a chat and a cuppa. Tracey at the Shrewsbury branch made us feel welcome. My father received his recliner within a week and he is totally enjoying it.

29 de agosto de 2026
Classificada 5 em 5 estrelas

HSL Shrewsbury

We had three visits to HSL Shrewsbury as we needed to be 100% sure about our purchase which we made today.
We dealt with Tracey on all three occasions.
She was very friendly,informative & professional.
Thank you for your patience with us while we made our decision.

19 de agosto de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Cannot communicate by email and pay by…

Cannot communicate by email and pay by ebanking.
In store service was good.

4 de agosto de 2026
logótipo da HSL Chairs - Shrewsbury

Resposta da HSL Chairs - Shrewsbury

Good Afternoon
Many thanks for taking the time to leave your review. I am sorry to hear of your challenges with regards to communicating by email and also by e banking both of these channels are available. I have all the details I need to contact you further to discuss.
Kind Regards
Sharon Sanderson
Head of Customer Care

Classificada 5 em 5 estrelas

We were impressed with the company contact.

We viewed chairs in the Shrewsbury showroom helped by John. We didn’t feel rushed at any time.
We were contacted with suggested dates for delivery of our chairs.
The company were very helpful arranging a date suitable for us and them.
We were contacted to be informed for an accurate delivery time on the day.
Delivery was made and we were asked if we needed any further help before the fitters left.
They were polite and considerate delivering into our bungalow.
Thank you so much Paul & Thomas.

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From the moment we walked into shop

From the moment we walked into shop, the two ladies couldn't have been any more helpful they were so kind to my mum, really took the time to help her get the right chair for her. Not pushing a sale , made us a cup of tea, we ordered the chair just waiting for it to arrive, highly recommend HSL

7 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient furniture delivery

Arrived early which suited us well. Paul and Thomas were very polite and friendly and were very efficient in bringing in the new chairs & sofa and putting them together. They ensured the chairs and sofa were in the correct place in our living room.
They demonstrated the use of the hand control and ensured we were happy with the chairs & sofa before they left. They also advised who to contact if there were any problems.

3 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Patricia was relaxed

Patricia was relaxed, informative and made the buying experience enjoyable. She really listened to what we wanted and enabled us to make a good decision

27 de julho de 2026
Classificada 5 em 5 estrelas

Having had such friendly

Having had such friendly, knowledgeable service when looking for a bed for an elderly relative we went back when looking for 2 Stressless chairs. Having visited other local furniture stores we came back to HSL Shrewsbury because of our past experience. We were greeted by Tracey who impressed us with her knowledge of all of the range available, size, design, bases and the difference between the 4 grades of leather available. Great service and a very competitive price. Dave and Liz Rowlands

30 de julho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais