This is my second purchase from HSL Warrington. The in store staff were very supportive & help us through selecting what we needed. We were given good advance notice of the arrival of our item, which... Ver mais
Localização
Alterar localizaçãoUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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Leia as opiniões dos outros
We would like to thank Lynn for her patience and attention we received today.Also Len, who was equally as helpful when purchasing our first chair. Excellent and courteous service.
The young lady Bhithi was outstanding,she was totally professional,totally helpful in every way.The whole sale was a pleasure.This is the Warrington store.
I was very pleased with the customer service shown by John at the Warrington HSL store when I went to see about purchasing a Stressless reclining chair. This was something I had wanted to treat myself... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Warrington
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, Reino Unido
Pede aos clientes que escrevam opiniões
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HSL AMAZING!!!!
My husband and I had a very bad experience with ANOTHER sofa company and we ended up getting a full refund. We went to HSL in Warrington and the staff could not have been nicer! A lovely lovely lady called Sarah dealt with us and to say she was helpful is an understatement! Sarah looked into all our queries, answered all our concerns and with us having a previous bad experience she completely put our minds at ease! When we had paid in full for the sofa, we had more questions about size / delivery etc and Sarah helped us so so much, when she said she will call us back….. she did just that… within an hour! Sarah was an absolute pleasure to deal with, so after our previous experience we would like to Thank Sarah for dealing with us in suck and kind, friendly professional manner! Please ask for Sarah if you visit HSL in Warrington!!!! Xxxxxxxxxx
Very helpful staff
Very helpful staff
Brendan was really accommodating and gave me a range of prices
Excellent customer service at Warrington store
I visited the HSL store in Warrington to look at recliner chairs. The assistant Brendan was very knowledgeable about the different chairs and ensured that I was happy with my choice. I Would highly recommend this store.
The delivery of my riser/reciner went very smoothly and the delivery men Craig and Jed explained how to use the chair with a demonstration of the controls. Excellent service from beginning to end. Thank you all.
Thanks Brendan
Thanks Brendan, for your excellent service whilst on the shop floor and organising delivery, you found me the sofa I didn't know I even wanted, so very happy and the price was amazing over 50% discount. So glad I choose HSL instead of dfs, or scs.
Salesperson was pleasant and welcoming
Salesperson was pleasant and welcoming. Listened to our requirements.
My parents
My parents , Paul and Julie Garrett were looking at purchasing 2 new chairs . Lynn Fraser was very very helpful in their requirements. From measuring them both and finding the correct size chair each to demonstrating all the movements of the chairs . A very pleasant and professional shopping experience .
Claire Garrett
HSL…. Not just for customers in their golden years 😃
Looking for new sofa and chair and wouldn’t have thought to look in HSL as thought they only sold furniture for a certain age group. Imagine my surprise when on a rainy afternoon walked into the store in Chester and found a large range of modern, quality furniture. Greeted by two friendly, helpful members of staff who were knowledgeable and not pushy. Offered refreshments and they answered all our questions.
Jo, who was from a different branch was so helpful and having built up a rapport we decided to visit her at the Warrington branch today. Again we were greeted warmly by all the staff, Jo remembered us and again was very helpful. After coffee and biscuits we placed the order for a new leather sofa and chair. Looking forward to the delivery.
If you are looking for a quality, modern sofa take a visit to HSL Warrington,
Thanks Jo for all your help.
Mr and Mrs T
A welcoming staff.
A welcoming staff.
Time to listen carefully to our needs.
Good communication. Good understanding of our needs.
Our needs met.
A good company and excellent products
Impressive showroom,products well displayed.
Brendan dealt with my enquiry,he was very helpful and assisted in making my final choice,highly recommended.
Every thing was made so easy by John
Every thing was made so easy by John . My husband has dementia, any shopping trip can degenerate into a nightmare. Thank you for your kindness.
Excellent customer service
Kate provided us with excellent care and customer service and provided us with advice on measuring us for the perfect chair, looking forward to our delivery
The 2 gentleman Chris and Terry…
The 2 gentleman Chris and Terry arrived and where very professional from the get go. Explained everything they where going to do. And gave me a full explanation of all controls. When they finished,They then proceeded to clean up and remove all packaging and took it away. A definite 10 out 10 from us.
The professional service
The staff at the Warrington store were welcoming , friendly ,extremely helpful , and very professional . Nothing was too much trouble and they showed amazing patience . I went on 22nd initially , and returned to purchase the following day . Kate and Joanne were brilliant , their knowledge of the products was professional and at no time was I made to feel under pressure to buy , they just wanted to make sure that my chairs were right for me
Congratulations to them both , and thank you .
I had to change my order with HSL Warrington
I changed my order with HSL in Warrington and this was managed in a very professional and friendly manner. Time was taken to enable me to make a decision that was right for me with supportive advice and nothing was too much trouble. The team were great but especially Kate yesterday and Joanne today who both managed the changes and new sale.
Thank you.
Mums chair
Hi had a chair put in for my mum
She says paul and Jon very helpful and polite
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Pleasant GREAT SERVICE ALL ROUNDshop layout with warm welcome…
Pleasant shop layout with warm welcome without being persistent,helpful staff at all times especially as wife is in wheelchair, tea and biscuits served during consultation.
Delivery was prompt and efficient with two polite and helpful drivers, who took old chair unstairs for us
GREAT SERVICE ALL ROUND

Resposta da HSL Chairs - Warrington
HSL chairs
Visited the Warrington store today, Lynn was very approachable and friendly consultant. Very helpful and knowledgeable
Happy customers from Manchester.
We travelled from Manchester to the HSL showroom in Warrington yesterday and was greeted by 3 lovely helpful people who couldn't do enough to assist us in making the correct decision on choosing and purchasing 2 recliners. I would have no hesitation in recommending this branch to others.
Jo, Warrington store
Visited Warrington store. Joanne was our salesperson. Very professional and really friendly. Made you feel more like a friend than a customer. No rush, no pressure selling. Jo gave us lots of information to make our choice. Tea and biscuits was an added bonus!!
Thanks Jo, can't wait to receive our furniture.
HSL Warrington
HSL Warrington. Even thought we had not ordered our settees from the Warrington store we called in on the off chance they may have a swatch of the items we had ordered from a subsidiary company. When we got to the store we realised that it was closed. While we were looking at the door to see the opening times a lady opened the door and asked could she help. Kate invited us in when we explained our problem. She then took some details and said she would email us a photo of the swatch we needed and also would email the supplier to send us out a swatch.
The next morning Kate emailed me a photo of the swatch and confirmed that she had ordered a swatch to be sent out from the suppliers.
For me this kind of help goes above and beyond good service especially as we had not spent any money in her store, so thank you very much Kate.
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