Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices.... Ver mais
Localização
Alterar localização51 London Road, NN8 2DP Wellingborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The... Ver mais
No nonsense sales chatter. I was able to quickly identify the chair I required. Melissa from the sales team was excellent advising me of choices of materials and colours. A very worthwhile visit an... Ver mais
No hanging about. I knew what I wanted. It was just a matter of choosing a colour. Melissa the sales advisor showed me a booklet of colours which I soon found the colour that suited my needs.
Informações sobre a empresa
- Loja de móveis
- Fornecedor de equipamento para deficientes
- Fabricante de móveis
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Wellingborough
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
51 London Road, NN8 2DP, Wellingborough, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No hanging about
No hanging about. I knew what I wanted. It was just a matter of choosing a colour. Melissa the sales advisor showed me a booklet of colours which I soon found the colour that suited my needs.
Great customer care and a really fun…
Great customer care and a really fun experience with all the team, we saw Jane initially who was great, and we went back another day and everyone made my parents welcome and guided us through choices. Great quality product and a pleasure. Well done.
No nonsense sales chatter.
No nonsense sales chatter.
I was able to quickly identify the chair I required.
Melissa from the sales team was excellent advising me of choices of materials and colours.
A very worthwhile visit and purchase. Thank you Melissa.
The whole experience was great
The whole experience was great. From Janice in the showroom, the update phone calls, and the delivery team. Excellent company to deal with. Lovely chair. Thank you
Carl and Damion were great.
Carl and Damion arrived within the offered timeframe and from arrival they were both very professional and polite. Thank-you both.
Lovely clean showroom with a good…
Lovely clean showroom with a good choice. Melissa went above and beyond to help me. She was very approachable and put me at ease
A great place to by a comfortable chair
This is a great company. The staff in the Wellingborough store were super helpful and patient. We found chairs to meet the differing needs of both Mum and Dad which are well made and comfortable. The delivery guys, Paul and Carl F were really lovely and accommodating - especially as we had to move the furniture a couple of times to position the chairs in the most functional places.
Excellent showroom with good variety of…
Excellent showroom with good variety of chairs .
Staff engaging , helpful & informative.
Support & advice given throughout the process of trying to assess best option for needs.
I believe our assistant's name was…johanne?
I believe our assistant's name was johanne?wellingborough hsl branch
She was friendly and gave attentive service ,had a coffee and biscuits ,my mum ,who is 91 ,thought it was brilliant service and the item that was chosen was compfortable.
Hope she gets a payrise .
Great service from Janice and Joanna at…
Great service from Janice and Joanna at HSL Wellingborough.
Janice identified precisely what we required, and explained very clearly about our armchair. And Joanna was on hand to check availability and prepare our purchase.
Compliments to both Janice and Joanna, lovely ladies, and wonderful team.
Thoroughly professional and friendly…
Thoroughly professional and friendly experience. Melissa even made us tea and biscuits while we considered options. She helped us reduce those options to a shorter list which we could review and make our choice.
We are looking forward to the arrival of the chairs.
Husband is already a customer of HSL so…
Husband is already a customer of HSL so returned and purchased the latest chair for myself. The lady was very helpful and go the extra mile to help.
The sales people were very helpful and…
The sales people were very helpful and informative, there was no pressure. Comunication has been excelent.
Welcoming but not pushy staff
Welcoming but not pushy staff. Staff were knowledgeabl and helpful. No pressure put on us, in fact we were given all the time we needed. This included a second visit to confirm our choice. Linda was extremely helpful and friendly and a very nice member of your staff.
A happy HSL customer.
The showroom is well presented the staff are always friendly helpful and informative. I've recently purchased a sofa the delivery men were excellent on time. Have dealt with HSL over many years and your standard is always reliable.
Professional and experienced staff
Very helpful staff at the shop, was shown how the chair worked and the correct size I needed. Shown all the options of colour. Staff very knowledgable. Chair arrived quicker than expected, which was a bonus. Delivery guys Paul D & Jon were fantastic, gave me a call when they were 30 minutes away. They came in and set up the chair, explained how it worked. Very pleasant and polite. An all round great experience from start to finish.
Poderá usar IA para responderLer mais
Delivery was cancelled twice
Delivery was cancelled twice, couldn't give another delivery date, only after losing my temper and said I wanted a full refund funnily enough a date was given.
Delivery men Ian and Paul were brilliant

Resposta da HSL Chairs - Wellingborough
Staff at the Wellingborough branch at…
Staff at the Wellingborough branch at point of sale were exceptionally helpful. Delivery guys too were great! Highly recommend HSL
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.