*Update: I'm updating my review. After submitting a 1 star review, Hstrends reached out to me to make the $20 credit right and refunded it back to my original payment method, which I greatly appreci... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
*Update: I'm updating my review. After submitting a 1 star review, Hstrends reached out to me to make the $20 credit right and refunded it back to my original payment method, which I greatly appreci... Ver mais
A empresa respondeu
I recently purchased a porcelain mug with a HERONS motif. It was for a special purchase to a presenter of a new programme I am watching on YouTube.. This company, who I purchased the mug from, we... Ver mais
Ordered and received my item really quickly only to discover that a relative had already ordered the same item which was bought as a gift for our mum. Contacted customer services who swiftly arran... Ver mais
A empresa respondeu
I bought a velvet dress after finding them at the ebay. And they didn’t disappoint me. Had few questions asked messaged them got quick reply. Got extra 10£ discount and shipping was pretty smooth. Gr... Ver mais
At hstrends we got something for everyone! Home style and clothing retial store. We specialized in bedding, homeware, Hand crafted luxury products.
38 Southfield Close Harlington road, Uxbridge, UB8 3JJ, London, Reino Unido
*Update: I'm updating my review. After submitting a 1 star review, Hstrends reached out to me to make the $20 credit right and refunded it back to my original payment method, which I greatly appreciate. The product itself was exactly as described. If you're local they may be a better company. If you're not, it's not working with the company.
After going through the refund process (which was awful) they denied me and said they would give me a courtesy refund of $20 which sounded great, right? Turned out it was in-store credit only. Nothing in the store is $20 and because it's located in the UK, the shipping alone would be half the "courtesy refund". Absolutely pointless.

Resposta da Hstrends London
Absolutely lovely really pleased with apple and pear lights
It was lovely to receive what you ordered, no fake pictures on the site, excellent service
I recently purchased a porcelain mug with a HERONS motif. It was for a special purchase to a presenter of a new programme I am watching on YouTube..
This company, who I purchased the mug from, were fantastic. Nothing was too much trouble. They even added a lovely gift card for me.
The gift was shown on tv this morning (18.02.26.)and the presenter was delighted.
I recommend this eBayer without hesitation . Order with confidence, you will not be disappointed. The personal touch was exceptional and very much appreciated. No need to question if I will use them again.
5🌟🌟🌟🌟🌟
This is my reply to my previous review which I gave one star for the poor quality of the product. Customer service came back to me and said that upon reviewing the article, they discovered a significant number of defective bowls in their FIG BOWL line. They raised their concerns with their manufacturer, and the product has been delisted until they receive their feedback. A full refund was given (including the delivery charge).
I had great experience with hstrends. I purchased love and roses blue denim jacket which i was looking for everywhere. Ordered it snd got it in 2days. Full 5 star for the whole experience. Will definitely shop again.
Bought the denim jacket with the hoodie. Delivery was smooth and quality of the product seems better than the high street shops.
Want to see them grow. Website experience can be improved as it’s bit slow. Also the thank you card was nice.
Bought denim jacket received in good quality but delivery was little slow.
5 star for the jacket and 4 for the delivery.
Excellent customer service from
Alex. Had an issue with one of the mugs we ordered arrived broken but quick and a prompt resolve from the customer services.
Shipment has taken 3 weeks and still not arrived. No real explanation or move to speed things up. Would never buy from them again

Resposta da Hstrends London
Fast dispatch, good quality Duvet set at a bargain price, would definitively recommend
I ordered a flat head table lamp in silver. When it arrived I thought it looked gold. I contacted Hstrends to query the colour and their reply was immediate. I couldn't believe how quickly they responded to my query. Their customer care is wonderful! And, I very rarely give reviews. I would say that the silver is not the shiney description but more of a brushed silver effect.
I ordered a salad bowl and it was just amazing! Took a bit longer to be delivered but it was worth the wait 🥰

Resposta da Hstrends London
Fantastic service from Hstrends. The bedspread is fab quality and sold at a very good price too and the thank you card was a very nice personal touch. Although the item was dispatched quickly, the courier took a few days to deliver the parcel, but it was well worth waiting for. I would recommend Hstrends and will shop with them again.
This my second order first order i have done thru their ebay store. not disappointed at all with the service. Needed extra pair of pillow cases for my bedding set. Supper fast delivey as always.
Bought Laura Ashley bedding set. Arrived fast great service. Loved the extra touch of thank you card.
Thanks very much it was very good service and good quality bedding
I'll definitely be ordering from you again
Great experience. Delivery was quick. Loving the comfy loungewear set. Will definitely use this brand again.

Resposta da Hstrends London
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.