HTX Opiniões 

My account was frozen for a 1-month "risk review". I patiently waited for the whole month. When the time passed, HTX support provided a "Lifted Query" link to upload my KYC and Source of Funds documents. I successfully uploaded everything.
Now, instead of reviewing my documents and unfreezing my funds, the email support system is completely broken. It ignores the submitted documents, replies with automated bot scripts, and creates new tickets asking for the same basic information (UID) over and over again.
Original ticket: _202607261418001231875690
New automated ticket: _202609112138001261044561
I need a REAL human from the Compliance team to check the documents I already uploaded via your form and unfreeze my account immediately. Stop sending bot templates!

HTX P2P Support protects fake receipts and refuses to enforce platform rules (Order 1529255400166244352)
Buyer uploaded third-party payment proof sent to 'ZIYODXON R.' instead of seller Asadulloh Toychiyev. Support ignores HTX Third-Party Payment rules and tells me to go to police instead of canceling the order.”

My lost funds were successfully returned with Zent ri Coup s' help.

imagine a exchange ...SOO DAM DODGEY... Don't even honor the IOUs they issue ...🤣🤣🤮💩



WELCOME TO hell that is ... HTX



AVOID

Also took my deposit refusing to either credit so can trade or send back .... Proper dogey scum

HTX previously known as HUOBI has locked my funds for the past 3 years. I am unable to withdraw or transfer funds from my account. I have submitted a selfie with my ID card and a note to remove ban. Today, 02/08/2024, they sent me an email asking me to provide screenshot of a deposit I made into the account in 2021. Not only that, I should provide details of the person I bought the funds (eth) from. Stay away from this platform.

The company is managed by unscrupulous, semiliterate thieves.

I’ve been trying to update my email for over a week: I’ve submitted all the requested information/ documents/videos/selfies; yet this thieving entity refuses to process my request.