Huella Opiniões 

146
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am happy to support clean beauty and Huella makes wonderful polishes that make me feel confident that I am using less harmful chemicals on my nails. I have noticed I have better nail health using Hu... Ver mais

Classificada 3 em 5 estrelas

I loved the rich & shiny texture of the opaque colors. It glided on easily, no streaking & dried quickly. After a week, its holding up very well. The sheer, unfortunately, was very streaky no matter... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Color was great! Exactly as pictured, it took me 3-4 coats to get even coverage. Clear coat dried hard and kept nails protected for several days. Manicure polish began chipping on day 5 (which is to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have had nail polish sensitivities in the past so I decided to try a less toxic approach. The Huella quick dry topcoat is fabulous. It dries quickly and the shine lasts and lasts. I have gotten so... Ver mais

Informações sobre a empresa

  1. Fabricante de cosméticos
  2. também em
  3. Fornecedor de produtos de beleza

Escrito pela empresa

Our ethical nail lacquers are a cleaner alternative without sacrificing luxury and HUE. Huella Nail Lacquer is professional nail care that is vegan and cruelty-free.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(146)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Unsatisfied

I ordered two polishes which was an error. Thought I was getting the remover. Emailed within seconds of realizing what happened. They couldn't stop my order. Now I'm stuck with two fingernail polish colors that I really don't like after trying it! I don't think I'll be ordering again. Plus two coats on this nail polish doesn't work all that great.

13 de julho de 2024
logótipo da Huella

Resposta da Huella

Margaret, we are sorry you are unsatisfied. Your order was made on late on Friday evening after our team had left for the weekend. The warehouse team arrives early on Monday to fulfill weekend orders. As an indie nail polish brand, we can't staff 24/7. So, by the time our customer service team came in, your order had already left the facility.

We are happy to extend to you our top coat which makes a huge difference in the performance of the polish.

Classificada 5 em 5 estrelas

Leaky nail color

I order two colors, a base coat and a top coat but my order came with a polish that had leaked. I emailed them to let them know that it had happened and Brenden responded within 7 minutes of my email. He was friendly and placed a new order for the polish that came with the issue, no questions asked. That was 7.9.24 and I received the replacement today, 7.15.24. Overall, I am very satisfied with Huella and will continue to purchase polish from their site.

9 de julho de 2024
Opinião espontânea
logótipo da Huella

Resposta da Huella

Thanks Kieara! These reviews remind us of why we love to come to work! Thanks for supporting indie nail polish!

Classificada 1 em 5 estrelas

It has been almost 1 month and I…

It has been almost 1 month and I haven’t received any notification about my order. I emailed customer service about it and haven’t heard back.

5 de junho de 2024
logótipo da Huella

Resposta da Huella

We've reached out directly to Sabrina. She had ordered right as we were transitioning to a new warehouse. For her order and other orders during this time—we offered a discount and a timeline for the delay to process orders.

Unfortunately this transition took a bit longer than expected. But we made contact to Sabrina where we shipped a free color and top coat for the added delay.

Classificada 1 em 5 estrelas

This polish chips easily

This polish chips easily. Within 3 days it was chipping. It also comes with a plastic “diamond” type decoration on top that is pointless and will just end up trash in the ocean. Very disappointed. Will not buy again.

22 de abril de 2024
logótipo da Huella

Resposta da Huella

Hi Lydia, We are so disappointed that you did not have a good experience with our Nail Lacquers. We would love if you could email us at hello@huellabeauty.com so we can try to troubleshoot with you so that your polish will not chip so easily. We are sorry you do not care for our crystal caps that can be used for a finger rest. We are more than happy to send the products without the crystal caps if you prefer. We hope to hear back from you soon. Have a wonderful day.

Classificada 5 em 5 estrelas

Great communication and updates on my…

Great communication and updates on my package. And it arrived so well packaged and so cute! My daughters love all the colors we got.

22 de abril de 2024
logótipo da Huella

Resposta da Huella

Hi Gabi, We are so happy to hear you were satisfied with your order. We hope you love your products! Hope you have a wonderful day. Best Regards, Huella Team

Classificada 5 em 5 estrelas

So far so good!

I love the color of my new polish, but especially that it is a cleaner option. I've had it on my toes for over a week, and it doesn't have any chips and still looks good. I'd definitely buy again, and have recommended it to my daughters.

15 de abril de 2024
logótipo da Huella

Resposta da Huella

Hi Nicole, So happy you are satisfied with your items. We love to hear your feedback! Have a wonderful day! Best Regards, Huella Team

Classificada 3 em 5 estrelas

I appreciate that it is vegan and non…

I appreciate that it is vegan and non toxic. This didn’t last 2 days for me. I used both the base coat and top coat.

26 de abril de 2024
Opinião espontânea
logótipo da Huella

Resposta da Huella

Hi Rachel, Thank you so much for taking the time to leave a review with us. We are so sorry you were not satisfied with the longevity of your mani. We would love to get the opportunity to troubleshoot with you so that you have a better outcome. Could you please e-mail us (hello@huellabeauty.com), so we can help you out.

Best Regards,
Huella Team

Classificada 1 em 5 estrelas

Doesn’t work for me.

I used the base coat and applied the color. It just doesn’t work for me. I could not get consistent coverage. Unfortunately I cannot return these products so I will pass on to a friend to try.

1 de março de 2024
logótipo da Huella

Resposta da Huella

Hi Donna, We are so disappointed that you are unsatisfied with your products. We would love for you to reach out to us so we can trouble shoot any issues you have and do our best to make the situation right. Please e-mail hello@huellabeauty.com. We look forward to hearing back from you.

Classificada 5 em 5 estrelas

The best nail products

This is the best nail polish I have used to date. Everything is very thoughtfully done. The shape of the brush, cute bottle aesthetic, impeccable clean nail formula and the dry time. I always get compliments on nails. Make sure you grab a top coat! Throw your old toxic crap out and start growing a clean nail polish collection♥️

20 de fevereiro de 2024
Classificada 1 em 5 estrelas

Asked me to rate but I haven’t even…

Asked me to rate but I haven’t even received my order yet!!!!!

20 de fevereiro de 2024
logótipo da Huella

Resposta da Huella

Hi Cait, We sent you an e-mail regarding this. We are sorry the post office picked up your order but did not scan it and misplaced it. Please reply back to our e-mail at your earliest convenience. We are so sorry you did not receive your order yet at it has been 7 days.

Best Regards,
Huella Team

Classificada 5 em 5 estrelas

Good polish

Ordering was very easy and nail polish came very quickly. I like the polish but it really only lasts 2 days before chipping off. It's worth it to me though to have less chemicals. I just use it when I need to go out and take it off after

6 de fevereiro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais