AMAZING!
Just received my first ACH payment on Hurupay and was able to withdraw to my USDC wallet almost instantly.
I will surely keep receiving my weekly payments through the app.
Highly recommended.
14 de abril de 2026
Opinião espontânea
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
2,7
Mau
6 opiniões
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
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I am experiencing a serious security…
I am experiencing a serious security issue with my Hurupay account and have not received any response after 5 days.
Someone enabled Google Authenticator (2FA) on my account without my authorization, and I am now locked out. No funds have been stolen and no unauthorized transactions have occurred — the attacker only attempted to gain control.
I immediately secured my email, changed passwords, removed active sessions, and contacted Hurupay through email, phone, and chat. Unfortunately, I have not received any response — not even an automated reply.
I am only requesting:
Removal of the unauthorized 2FA
PIN reset
Restoration of secure access
14 de fevereiro de 2026
Opinião espontânea
hurupay is the worst
18 de fevereiro de 2026
Opinião espontânea
Serious account balance issue after…
Serious account balance issue after update – funds unclear
After the latest update, my experience with Hurupay has become extremely concerning.
The app suddenly showed that all of my assets were liquidated without my authorization, while my balance dropped from approximately $2,100 to $300. There was no notification, no transaction history explanation, and no clear breakdown of what happened to my funds.
Even worse, I am now unable to perform any transactions at all — buying, selling, or managing my account is completely blocked.
This is not just a technical glitch. This is a serious financial transparency and reliability issue. When an app handles real money, users must be able to clearly see where their funds are and what actions were taken.
I have contacted support and am waiting for a proper explanation. Until this issue is fully resolved and clarified, I cannot trust or recommend this service.
1 de fevereiro de 2026
Opinião espontânea
I have had a number of issues with…
I have had a number of issues with their app. Their customer support replies slowly or not at all. Very unsettling and unreliable unfortunately.
4 de novembro de 2025
Opinião espontânea
Resposta da Hurupay
Hi Andrea,
We’re really sorry to hear about your experience and the frustration it’s caused. That’s definitely not the level of service we aim to provide. Our team is currently improving both our app performance and customer support response times to ensure issues are handled much faster.
If you’re open to it, please reach out to us at hello@hurupay.com so we can look into your specific case and make things right. We truly value your feedback and appreciate you taking the time to share it — it helps us get better.
they dont act or reply or solve customer issues.
they dont reply. not by email.. not in the app.. its insane. they dont care. they dont get back to you.. they ignore you. they ask "to contact them by email" AND I DID... SAME. no action no fallow up no solutions. terrible and scary if i have a money issue to know thats how they deal with "customer service"
29 de outubro de 2025
Opinião espontânea
Resposta da Hurupay
Hi Caballero,
We’re really sorry for your experience — that’s not the level of support we stand for. We’ve identified issues in our response system and are fixing them urgently. Please email hello@hurupay.com so our senior team can follow up right away
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