Huws Gray Opiniões 

1597
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always get a really good, personal service from Huws Gray. After my online order they called to see when I wanted to take delivery and the logistics of getting the topsoil to the farm given the road... Ver mais

Classificada 5 em 5 estrelas

Exceptional service!! I ordered a replacement paving stone in the morning & received a phone call at lunchtime saying that a colleague lived nearby & could drop it off on his way home from work that... Ver mais

Classificada 1 em 5 estrelas

I ordered something, paid for it, was rung up by the company to arrange a delivery in a few days time. But then rung back by the company 2 days later to say they don't have the item anymore, staff wer... Ver mais

Classificada 5 em 5 estrelas

My local branch was unable to make a fairly small delivery at the height of the heatwave but the manager personally delivered the goods early the next (Saturday) morning. This was excellent customer... Ver mais

Informações sobre a empresa

  1. Fornecedor de materiais de construção

Escrito pela empresa

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes. Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses. Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability. With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Informações de contacto

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today


4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1597)

549 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I’ll never step in there again

Had a trade account with Huws for some time, as they’re very local to me. I don’t spend a fortune there but I do spend a few grand a year. I went in for 2 bags of self level. Got charged £36, which I thought was very high. It isn’t the first time I’ve been charged list price for items, only for them to “realise” they hadn’t put my discount on, and amended. This time I queried it and showed Nigel I could get them for 40% cheaper elsewhere, with a simple Google search. The way he looked at me and spoke to me like something he’d just trod in was disgusting. It took all my composure to keep my mouth shut and not lose my temper. It’s not the first time he’s done this and I’ve seen him do it to others. I’ll never buy from them again

26 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

delivery response dissappointing

Response with delivery timescale was non existent. When I phones I was told delivery was for 7 days hence, this date was clearly generated internally not my request.
Having resolved this issue the delivery was made that afternoon and as usual the products are first class.

17 de junho de 2026
Classificada 5 em 5 estrelas

Amazing service

Amazing service . The price and delivery times. The drop off driver was very pleasent, polite and engaging. Thank you Huws Gray.

18 de junho de 2026
Classificada 1 em 5 estrelas

Botched delivery!

I ordered £175.82 worth of goods from the Huws Gray website. It contained 1 Tonne of topsoil. The confirmation note said that I would be contacted before delivery. I wasn't! The 1 Tonne bag was left is the incorrect place when I was away from home. Although that was dealt with 2 days later, I am still waiting for a wheelbarrow wheel and the correct 5litre paint to arrive! Please deliver what I have ordered as you are preventing me from completing the work.

22 de junho de 2026
logótipo da Huws Gray

Resposta da Huws Gray

We are very sorry to hear about the issues you've experienced with your recent order, especially the unexpected delivery of the topsoil and the missing items. We understand how frustrating it is when deliveries don't go as planned and prevent you from completing your work.

Classificada 4 em 5 estrelas

Bench materials

Quick delivery of all materials required for bench construction. Delivery guy dealt with a couple of below quality items promptly and efficiently.

17 de junho de 2026
Classificada 1 em 5 estrelas

Emailed with a delivery date

Emailed with a delivery date, didn’t turn up. Phoned and was given another delivery slot, no apology, didn’t turn up. Phoned, was given another delivery date, no apology, was supposed to come in the morning, didn’t come until the afternoon. Only apologised when I phoned and asked to speak to the manager. Won’t be using again

17 de junho de 2026
logótipo da Huws Gray

Resposta da Huws Gray

We sincerely regret the repeated delivery issues and lack of timely communication you experienced. We understand your frustration and are reviewing our processes to prevent such occurrences in the future.

Classificada 1 em 5 estrelas

ZERO communication regarding the delivery.

Can't fault the product or the price, but there was ZERO communication regarding the delivery. Never again.

15 de junho de 2026
logótipo da Huws Gray

Resposta da Huws Gray

We appreciate you sharing your feedback regarding the lack of delivery communication. We are reviewing our processes to improve this experience for our customers.

Classificada 5 em 5 estrelas

At the time of ordering there was clear…

At the time of ordering there was clear information on web site that not all items were held in stock so I was prepared to wait. Quickly received an email from my local store confirming this and information on how long I could expect to wait. The delivery was complete within the week. Happy customer

14 de junho de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais