Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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HVAC Place is a U.S.-based online supplier of heating, cooling, and ventilation equipment, operated by Pranatek LLC out of Florida. We specialize in helping homeowners, contractors, and property managers find the right system at a fair price. Our catalog covers ductless mini-splits, PTAC and VTAC units, heat pumps, gas packs, furnaces, air handlers, and condensers. We carry trusted manufacturers including Mitsubishi Electric, Bosch, Goodman, Daikin, MRCOOL, Gree, Samsung, and Friedrich. We put special focus on the newest generation of high-efficiency, low-GWP R-454B and R-32 refrigerant equipment, so customers buying today are investing in systems built for tomorrow's environmental standards rather than phased-out technology. What makes us different is the support behind the sale. HVAC equipment is a significant purchase, and picking the wrong tonnage, refrigerant, or configuration is an expensive mistake. We help our customers size and match systems correctly, including indoor heads, outdoor units, line sets, grilles, and controls, before they order rather than after. We ship nationwide and stand behind every order. Have a question about a product or a project? Call us at 888-337-7262 or email orders@hvac.place. We are a small, responsive team, and we would rather answer your questions up front than sell you the wrong equipment.
7901 4th St N STE 28626, 33702, 33702, Estados Unidos da América
4,0
10 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering was a smooth process. When I contacted them to make sure shipping was expedited, they answered promptly and were helpful.
Delivery happened on time and equipment in apparent good shape.
Resposta da hvac.place
Thank you Mr. Dan! We appreciate your business and glad we could help!
I received the compressor faster than another company. The only issue is I received the tracking info the day the item was to arrive.
Resposta da hvac.place
Thank you for letting us service you Mr. Berry. Sometimes when we have to ship from our distro centers for products that aren't sold daily they don't provide us shipping right away as we're shipping thousands of products. We do apologize and are happy you received your compressor! Have a blessed week!
I was helped by a HVACplace representative named Joseph and he went above and beyond to make sure that the part I ordered was the one that I needed and that it would get to me quickly. I can't say enough about the personal service he provided. Thank you.
Resposta da hvac.place
Mr. John thank you so much for your review! We're glad Joseph could help you! Have a blessed week!
Joseph worked with me on any specific needs and concerns.
Resposta da hvac.place
Thank you so much for the review Mr. Gibson! We're glad Joseph was able to get everything taken care of!
Resposta da hvac.place
Thank you so much Mr. Smith! We appreciate your business!
I ordered a part for a customer back on the 16th of July. And paid for expedited shipping on top. Haven't seen nor heard from you folks on what's the hold up. I'm sure my customer is not very happy either
Resposta da hvac.place
Mr. Grossman the sales manager emailed you several times with no response. When the billing and shipping are different addresses we have a verification process that accounting requires. Unfortunately you never responded. You were refunded. We wish you the best and hopefully you give us another chance to serve you.
Great transaction better communication fast delivery!!!! Would buy again
Resposta da hvac.place
Thank you for your order! Please come back if you need anything else!
My experience with the HVAC plHVAC place was excellent speaking with Joseph and Jackson . they were very helpful with everything over and beyond making sure what I ordered was ready to go secured safe package correctly and was on time. It was a pleasure dealing with this company. I will use them again. I’m already having some other customers of mine that are going to use them so if you read this and you’re not sure what to do, you can trust these men they know what they’re doing and their product is excellent so once again, thank you for helping me out with my AC units.
Resposta da hvac.place
It was a pleasure working with you Mr. Lee! We're going to miss your daily calls! Have a blessed week!
THEY ANSWER THE TELEPHONE!
One prompt saying call be recorded, then it rings and THEY ANSWER! Fast, friendly, knowledgeable. Helped my pick out my unit. Received damaged (not their fault) and they shipped new unit IMMEDIATELY instead of waiting for the insurance claim to filed. Talk to them, talk to the owners!
Resposta da hvac.place
Thank you Mr. Robert, it was a pleasure serving you and we appreciate your business!
Resposta da hvac.place
Thank you Mr. Don, we hope you enjoy your new system!
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