Oprecht vriendelijk en behulpzaam personeel. Ben zelf niet zo'n sneakerguy dus ze hebben mij tips gegeven om de schoenen er zo lang mogelijk zo goed mogelijk te laten uitzien wat erg geapprecieerd wer... Ver mais
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Leia as opiniões dos outros
Super goed geholpen, personeel heel vriendelijk en behulpzaam. Mijn zoon is hier super geslaagd leuke items gekocht hij zal zeker weer terugkomen. Eindelijk een winkel naar zijn goesting. Keep up the... Ver mais
A empresa respondeu
Placing te order and doing the payment went really fluently. Delivering the shoes took almost 10 days, while the shop is nearly 10 minutes from where I live… It could be faster, but probably it de... Ver mais
A empresa respondeu
Super goed geholpen om schoenen te vinden voor mijn zoon die er niet waren in de winkel en toch sms gekregen de dag zelf nog dat de schoenen de dag erop al in de winkel zouden zijn! en aanrader voor w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Based in Belgium, Hympala sells the most sought after sneakers and streetwear on the market.
Informações de contacto
Havermarkt 12, 3500, Hasselt, Bélgica
- info@hympalastore.com
- hympalastore.com
4,6
Excelente
251 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Amazing shop with friendly personel!
Amazing shop with friendly personel!
31 de outubro de 2024
Opinião espontânea
The people are so helpfull and they are…
The people are so helpfull and they are very nice
7 de setembro de 2024
Opinião espontânea
Ze hadden super mooie kledingstukken en…
Ze hadden super mooie kledingstukken en heel vriendelijn personeel
25 de junho de 2024
Opinião espontânea
Grote aanrader :)
Super verkoopster/verkoper die me altijd goed helpt. Sympathieke baas, coole inrichting en leuke unieke merken zijn ook aanwezig ;).
6 de maio de 2024
1000% legit
1000% legit
Super fast and smooth deal
Also super fast payment!
29 de maio de 2024
Opinião espontânea
Resposta da Hympala
Thanks!
Resposta da Hympala
Hello,
Thank you so much for taking the time to leave a review, it means a lot to us.
We are happy to hear you had a great experience.
Enjoy your order and we hope to see you again soon.
Regards,
Team Hympala
Slow delivery times within EU
Quite slow delivery times.
03-Dec: Placed an order online and got a message that “a label has been created” for UPS on the same day.
06-Dec: As I didn’t receive any updates, I contracted Hympala via email.
08-Dec: Got a reply from Hympala that the order will be shipped out on the same day. I requested them to let me know once they ship out but didn’t get any replies.
14-Dec: The item was finally shipped out 18-Dec: received the order.
This order took 10 business days (15 calendar days) to be delivered within EU. Delivery cost was 20 Euros.
I don’t mind the delay but I really wish they would have communicated to me of any delays in a better way.
3 de dezembro de 2023
Resposta da Hympala
Hello,
Thank you so much for taking the time to share your experience with us. We're truly sorry to hear that your order took longer than expected to arrive and that our communication did not meet your, or our, standards. We understand how important it is to receive updates, especially when eagerly awaiting an order.
We hope to have the opportunity to serve you better in the future.
Warmest regards,
Team Hympala
It's been almost three weeks and I…
It's been almost three weeks and I still haven't received my order
8 de dezembro de 2023
Resposta da Hympala
Hi there,
I'm really sorry to hear about the delay you experienced with your order. While I understand that waiting can be frustrating, I'm relieved to know that your order has now reached you. We always aim to get our products into our customers' hands as quickly as possible, but sometimes, unexpected hiccups can occur.
If there's anything else we can do for you, or if you have any further feedback or questions, please don't hesitate to let us know.
Thank you for your patience and understanding.
Warm regards,
The Hympala Team
Dramatisch!
Ik heb weken geleden een order geplaatst van meer dan 500 euro. Ik heb mijn order nog steeds niet ontvangen! Blijkbaar heeft Hympala de goederen niet op voorraad en bestellen ze die zelf op een andere website. Soort van trading. Omdat ik niets van feedback krijg en amper reactie van de customer service voel ik mij aan het lijntje gehouden en eigenlijk gewoon bestolen. Ik wil dan ook mijn geld terug!
3 de dezembro de 2023
Resposta da Hympala
Hallo,
Allereerst wil ik je bedanken voor het delen van je ervaring en je geduld in deze situatie. Het spijt ons te horen dat er vertraging was in de levering van je bestelling en dat onze communicatie niet aan je verwachtingen voldeed. We streven ernaar om onze klanten een vlotte en transparante service te bieden, en het lijkt erop dat we in jouw geval tekort zijn geschoten.
We zijn echter verheugd te horen dat je bestelling inmiddels is ontvangen en dat we samen tot een bevredigende oplossing zijn gekomen. Jouw feedback is ongelooflijk waardevol voor ons en helpt ons om onze processen en klantenservice te verbeteren.
Mocht je nog vragen hebben, verdere feedback willen delen of hulp nodig hebben met toekomstige bestellingen, aarzel dan niet om contact met ons op te nemen. We staan altijd voor je klaar!
Team Hympala
Resposta da Hympala
Hi!
Thanks for taking a moment to share your experience with our delivery service. We're thrilled to hear that your order arrived so quickly! Fast delivery is just one of the ways we strive to innovate and keep our community at the heart of everything we do.
Regards,
Team Hympala
Zeer goede kwaliteit. Levering iets later dan voorzien.
Ik werd ter plaatse zeer goed geholpen en geadviseerd. De levering duurde helaas iets langer dan eerst verwacht.
5 de outubro de 2023
Resposta da Hympala
Dag Toon
Bedankt voor de lovende woorden over onze productkwaliteit en service! Onze excuses voor de vertraagde levering. We werken eraan om dit te verbeteren. Bij vragen staan we altijd voor je klaar.
Met vriendelijke groet
Team Hympala
Resposta da Hympala
Dag Angie
Hartelijk dank voor je positieve feedback! We zijn blij dat je tevreden bent met de snelle levering en onze service. We blijven ons inzetten om je de best mogelijke ervaring te bieden.
Met vriendelijke groet
Team Hympala
Placing te order and doing the payment…
Placing te order and doing the payment went really fluently.
Delivering the shoes took almost 10 days, while the shop is nearly 10 minutes from where I live… It could be faster, but probably it depends on the bpost problems…And not to your shop!
6 de setembro de 2023
Resposta da Hympala
Dear Sienna
Thank you for your feedback! We're glad to hear that placing your order and making the payment went smoothly. We apologize for the delay in delivering your shoes. We understand how frustrating it can be, especially given your proximity to the shop. We'll continue working closely with our shipping partners to expedite delivery. If you have any further questions or need assistance, please feel free to reach out.
Best regards
Team Hympala
Super legit and fast payment
Super legit and fast payment, recommended
4 de setembro de 2023
Opinião espontânea
Resposta da Hympala
Dear Moreno
Thanks for your kind words! We're thrilled you found our payment process smooth and efficient.
Best regards
Team Hympala
Super legit deal !
Super legit deal !
Fast payment
I recommend
6 de setembro de 2023
Opinião espontânea
Resposta da Hympala
Thank you for using our service!
See you soon.
Team Hympala
Everything was great!!!!
17 de agosto de 2023
Resposta da Hympala
Thank you for using our service!
See you soon.
Team Hympala
Product in perfecte staat
9 de agosto de 2023
Resposta da Hympala
Dag Niels
Bedankt voor de feedback! Fijn om te horen dat het product in perfecte staat is aangekomen.
Met vriendelijke groeten
Team Hympala
Great service
13 de agosto de 2023
Resposta da Hympala
Dear Lucas,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service.
Best regards
Team Hympala
Resposta da Hympala
Dag Eva
Bedankt voor je feedback! Fijn om te horen dat je tevreden bent met de snelle levering en het product.
Groeten
Team Hympala
Resposta da Hympala
Dear Vlae
Thank you for your positive feedback! We're delighted to hear that you found our product legitimate and appreciated our fast shipping.
Best regards
Team Hympala
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