Ordered the kingsize supreme hybrid mattress and OMG 😲 what a comfortable, supportive, soft mattress it is.. its simply the best mattress I've ever bought at a brilliant price Delivery was quick and... Ver mais
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Lovely comfortable mattress, deffinitely more comfortable than our old mattress. My husband says he gets a much better sleep and doesn't wake up with aches & pains like before. It is quite a deep ma... Ver mais
The Hypnia mattress has revolutionised our nights. Not only is it supremely comfortable for both of us, but it has greatly improved the gradually worsening pain I have been experiencing in my hi... Ver mais
Great Mattress. Mattress arrived on the planned delivery day, and great communication prior to delivery. Mattress was easy to unpack and put on the bed. The mattress felt firmer than what we were used... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hypnia supplies & delivers the best quality hybrid & memory foam mattresses across the UK. Buy it, try it & sleep better with a 200-night risk-free trial, free speedy delivery and a 15-year warranty. Discover a revolutionary sleep experience with Hypnia.
Informações de contacto
Wilberforce House, Station Road, NW44QE, London, Reino Unido
- 02045717560
- contact@hypnia.co.uk
- hypnia.co.uk
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Heavenly 8cm mattress topper
Heavenly 8cm mattress topper! Has changed my life! Reduced shoulder pain loads.
My new mattress
After a hiccup the service was good and I have an excellent mattress at a price i'm happy with.
Wonderful mattress
We’ve had our Hypnia super king mattress for almost 18 months and I can honestly say we’ve had the best nights’ sleep since we started using it. Well worth the money and would not hesitate to recommend this mattress
Easy ordering process
Easy ordering process. Fast delivery. Great mattress. Sorted my back pain problem within a few nights sleep. Outstanding.
Nice and comfortable matress
Nice and comfortable matress. It took a while to be delivered and it smelled for a while.
Quality mattress …
Fuss free order and delivery service mattress is really comfortable get a great night's sleep
Had it a few years now and really comfy…
Had it a few years now and really comfy - also had euro size which us brilliant
Pros and cons
The shopping experience and the delivery was easy and efficient.
The Supreme Matress is very supportive for my lower back issues , just as I desired.
However, the comfort level (the memory foam bit) was not as good as I hoped. I ended up having to buy another topper to place on top of the whole mattress, which kind of defeats the idea of buying an integrated Hybrid Mattress.
Ideal for back problems, superb comfort and support
Second mattress and well worth it.
Soft yet supported, having a back injury I've tried various other premium mattress options, none offer the comfort of the Hypnia. Liked it so much we bought one for another bed in the household
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Great experience
Great experience. Very comfortable to sleep.
Love my Hypnia mattress
Love my Hypnia mattress excellent price and excellent customer service.
Ordered a mattress they changed the day…
Ordered a mattress they changed the day for delivery so I had to cancel it .I keep trying to get my money back I keep getting excuses saying it has been sent .now it will take another two days .this has gone on from 11th of October

Resposta da Hypnia - High Quality UK Mattresses
Do not purchase a mattress from Hypnia
Do not purchase a mattress from Hypnia. The company have a free 200-night trial and the website states that once the item is returned they will refund the customer ‘within 48 hours of receipt of the returned product by our warehouse or 10 days.' I returned my mattress on the 5 October and I was informed on the 14 October that 'the refund has been processed today'. It is the 1 November and I have not received my refund (for £529.99) and I don't know if I ever will. They claim various things, including that there is a technical issue, and they have said over the phone that other customers have been affected. I have just had to spend about an hour raising a disputed claim with Barclaycard to try to resolve this. £529.99 is a significant amount of money to me and trying to get back what I'm owed has proven to be hugely stressful and frustrating. They are either very incompetent or in serious financial difficulty. Either way, steer clear.

Resposta da Hypnia - High Quality UK Mattresses
Comfortable mattress
Awful experience from start to finish!
Awful experience from start to finish!!
Firstly I paid for a specific delivery day then I received a text the morning of delivery to say the warehouse hadn’t released my order. Called customer service and they said they hadn’t scanned it so had to wait to receive a text to rebook delivery. I received this message Friday afternoon and next available delivery wasn’t until the following Tuesday.
On the Monday I received a email to say a refund for the full amount of my mattress had been processed. I called customer services in a panic thinking they had cancelled my entire order. Customer services said the order was still live and couldn’t see a refund etc. He escalated it up to accounts and reassured me my delivery would be the next day.
Tuesday came and yes my mattress arrived but also a phone call from customer services requesting me to make payment again as they had processed a refund in error and had my order mixed up with another. I checked my bank and there was no refund pending. Customer service then said he would go back to accounts as he was unsure what was happening. In the meantime I contacted my bank and they said a refund was processed but successfully recalled by Hypnia. I never heard off Hypnia again and I enjoyed my new mattress. Until a few weeks later I received a threatening email demanding payment (via a link I hadn’t been sent) and threatening they will ‘lodge a complaint with the governments money claim’ and charge me for doing so!
Awful awful experience!! I can see that they did process the refund and it looks like it went through after the date I checked which I was completely unaware of. I am more than happy to pay for my purchase which I am just awaiting a ‘link’ to do so however the way they’ve gone about it all is just disgusting! I was the person who notified them of the refund made in error however I am left made to feel like I’ve been dishonest.
Avoid this company at all costs if you want to order a mattress and receive when you request it and aren’t threatened for a mistake they made!!!

Resposta da Hypnia - High Quality UK Mattresses
So lovely and comfortable… looks so…
So lovely and comfortable… looks so luxurious & soft fabric
Don't order anything from these clowns!
Don't order anything from these clowns!
Paid for a specific day delivery
Told it was coming the next day
I got a refund of £9! Wow!
Then the next day arrowXL text me to say they don't have my item!!!???
Hypnia don't open their lines until 10am and quite frankly couldn't organise a fart in a paper bag!
Who knows if the mattress is any good, who knows if I'll ever receive it, looking forward to a weekend sleeping on the floor!!
Thanks Hypnia, you certainly like to raise stress levels ahead of this best ever night's sleep you promise!

Resposta da Hypnia - High Quality UK Mattresses
Best nights sleep
I considered many mattresses before I settled on Hypnia in the other bed we tried Emma and Dormeo but neither were giving a good nights sleep,
I have had this Hypnia for 9 months Now and it's very comfortable
Hypnia Mattress
Amazing new mattress & much better than the Emma one I recently returned.
The topper is brilliant & I actually have overslept a few times as it is very comfortable compared to my previous mattresses.
Well done Hypnia - A great purchase & 2 free pillows as well so the £500 odd price is very competitive & I will be buying another one soon as my daughter loved it & wants one too!
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