Hypnia - High Quality UK Mattresses Opiniões 

1373
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered the kingsize supreme hybrid mattress and OMG 😲 what a comfortable, supportive, soft mattress it is.. its simply the best mattress I've ever bought at a brilliant price Delivery was quick and... Ver mais

Classificada 5 em 5 estrelas

Lovely comfortable mattress, deffinitely more comfortable than our old mattress. My husband says he gets a much better sleep and doesn't wake up with aches & pains like before. It is quite a deep ma... Ver mais

Classificada 5 em 5 estrelas

The Hypnia mattress has revolutionised our nights. Not only is it supremely comfortable for both of us, but it has greatly improved the gradually worsening pain I have been experiencing in my hi... Ver mais

Classificada 5 em 5 estrelas

Great Mattress. Mattress arrived on the planned delivery day, and great communication prior to delivery. Mattress was easy to unpack and put on the bed. The mattress felt firmer than what we were used... Ver mais

Informações sobre a empresa

  1. Loja de colchões

Escrito pela empresa

Hypnia supplies & delivers the best quality hybrid & memory foam mattresses across the UK. Buy it, try it & sleep better with a 200-night risk-free trial, free speedy delivery and a 15-year warranty. Discover a revolutionary sleep experience with Hypnia.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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1 estrela

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3,7

Todas as opiniões

(1373)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Outrageously bad customer service

Outrageously bad customer service. I paid specifically to get mattress delivered on a specific day but it wasn’t. I stayed home all day only to be disappointed. I tried calling but customer service opening hours very limited. I emailed and got no response. I then got an email out of the blue saying mattress was ready for delivery, with a date for delivery IN THE PAST. I finally got through to customer services and cancelled my order, specifying that I must receive back the extra I’d paid for delivery, as the whole point of that has been to receive the mattress on a specific day, and they had failed to do so. The person I spoke to reassured my that would be the case. I then got a notification of refund BUT no refund for the extra delivery charge. Will now have to call them again, as I can’t surely be charged for a delivery that never took place! Will never, ever buy anything from them again and do not recommend.

17 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Our Hypnia King-Size mattress has been…

Our Hypnia King-Size mattress has been a glorious buy. It is 5-months since we unveiled our new mattress - that is 5-months of sleeping on air! It's truly fabulous and a steal at the price - it does feel as if we robbed you (in the nicest possible way)!

26 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Comfort

This is the fifth Hypnia mattress we've had in various sizes at home over the years, and we just can't fault the comfort.

21 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I'm so pleased how this mattress fits…

I'm so pleased how this mattress fits my bed I was a bit worried at first as it was so flat when it came out the bag but it has really surprised me how much it has risen and the memory foam is as good as the top brands at a fraction of the price I've slept on it one night so far and it's amazing 👏 would definitely buy from Hypnia mattressess again.

14 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Mattress

Great Mattress. Mattress arrived on the planned delivery day, and great communication prior to delivery. Mattress was easy to unpack and put on the bed. The mattress felt firmer than what we were used to, but after a couple of nights sleeping on it it feels really comfortable my husband commented that his back pain had lessened. We're both really pleased that we chose a hypnia mattress and would purchase again.

5 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Quality

It's been 4 months now and I love our Hypnia Essentials Hybrid mattress. Customer Service were very helpful with advising us on what type of mattress to buy (husband is on the heavy side). I don't get any joint or back pain anymore, and my husband says he sleeps so much better now. I wish I'd bout it years ago.

27 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Time does not diminish quality

It took a wee while to appreciate our new Hypnia hybrid mattress but now we simply wouldn’t have anything else. It replaced our 10 year old Hypnia memory foam mattress and we can now say with some certainty that I made the right choice.

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mattress

From the moment we opened the box to the mattress being put on the base of our bed ,we have experienced a steady nights sleep 😴, one of our better decisions, overall we are pleased with how the mattress is performing..

22 de agosto de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Returned mattress but took months to…

Returned mattress but took months to obtain the refund and still not received 6 months later.

29 de dezembro de 2023
Opinião espontânea
logótipo da Hypnia - High Quality UK Mattresses

Resposta da Hypnia - High Quality UK Mattresses

Dear Sandra, many thanks for your comment. As confirmed by our service team the refund took place weeks ago (March,1st). We keep at your disposal for any other question. Best regards, HYPNIA Team.

Classificada 1 em 5 estrelas

This company is not too good

This company is not too good. I didn’t receive my mattress, they reckon it got lost !! Really a big mattress! So it just seemed strange and i just cancelled my order. No hope with this company.
Customer service wasn’t great either.can’t comment on mattress that “got lost”

11 de julho de 2024
Opinião espontânea
logótipo da Hypnia - High Quality UK Mattresses

Resposta da Hypnia - High Quality UK Mattresses

Dear valued customer,
we regret that your shopping experience was not satisfactory. Please be assured that this incident is totally out of our hands. Quality monitoring is carried out with our partners in charge of transport. Rest assured that this case will be investigated.
We apologise once again for this inconvenience and wish you a pleasant day.
The HYPNIA team

Classificada 5 em 5 estrelas

Finally!!

I'm so glad I researched mattresses. I have had a fabulous experience with this Hypnia mattress, the best nights sleep I have had in a very long time. The same for the other half. Great delivery time, packaged well, but beware, it is heavy when unpacked!! I really wish I had found Hypnia a long time ago. Worth 5 stars every day of the week.

1 de julho de 2024
Opinião espontânea

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