what a waste of money. I could have gained more knowledge from youtube for free than this course. A rubbish AI voice that continuously said words wrong, hardly any actual information - 'an orange s... Ver mais
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Leia as opiniões dos outros
This company is great to study with , they are friendly and helpful, Today I dealt with David and he was so kind and helpful, nothing is too much trouble & studying can be done at youre own pace.Plea... Ver mais
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I've been tempted for a while to get into gel manicures, and I'm so glad I finally took the plunge. This company has been absolutely fantastic from the start! Their online study program is incredibl... Ver mais
A empresa respondeu
So pleased! Been tempted for a while to get into gel manicures and this company has been fantastic. The online study is perfect for those who have busy lives. The tutoring is informative and easy t... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Institute of Beauty & Makeup is one of the best options to study professional makeup. Courses we offer are aimed at people who want to take their first steps or for those who already have experience and want to acquire more techniques.
Informações de contacto
60 Cannon St, EC4N 6NP, London, Reino Unido
- 039238705
- info@ibeautymakeup.co.uk
- ibeautymakeup.co.uk
4,2
Bom
159 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Liars 🤥
So on 8th May I paid for an online gel/ nail course through wowcher out of boredom/after being a real bad nail biter for years (though always been into nails etc) which charged me £1.99 to protect the voucher (incase I lost the emails etc) and the £12.98 for the actual course. Yet I got charged twice for both? I then spoke to someone on the live chat straight away after noticing it had been taken twice for no reason and was told if I emailed I’d get my refund straight away? 11th May comes again I didn’t receive a refund after I had emailed. Then 12th May i get an email from you saying “ We can confirm that we have received two payments from you” yeah okay? 🤷🏽♀️ Still didn’t receive no refund.. so you lied 🤥
I then got my bank to give me my refund as you guys failed to and how can you take the payment twice then tell me on the live chat and via email that you will give someone their refund and then don’t? 🤨🤥
It’s now 28th May and I’ve had a message from my bank saying you guys have “challenged” my claim? So you told me you would give me a refund, didn’t bother then because I get my bank involved you try challenge it 😒 when I have poof/ screenshots from the live chat and emails so 😆🤡🤷🏽♀️
Like I didn’t and still don’t care about the extra £1.99 taken because that was from wowcher not you guys but how can you say 1 thing to someone TWICE keep someone’s money and then try challenging it 🤬 I have AUDHD which I also told you on the live chat, yet I still get treated this way.. it’s actually wild!!
8 de maio de 2026
Opinião espontânea
what a waste of money
what a waste of money.
I could have gained more knowledge from youtube for free than this course. A rubbish AI voice that continuously said words wrong, hardly any actual information - 'an orange stick' ?? like what is that?
highly disappointed, i know i only paid £9, but i expected a little bit better!
20 de maio de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Hi Shannon,
We’re sorry to hear that the course did not meet your expectations. At Institute of Beauty & Makeup, we value all learner feedback and would like the opportunity to assist you further.
Please share your full name, email address, phone number, and order details with us, and our team will get in touch with you shortly.
Kind regards,
Institute of Beauty & Makeup Team
Great course to learn as a beginner or…
Great course to learn as a beginner or to refresh existing skills/knowledge,
A friendly and helpful Gentleman at the end of the phone helped me retrieve my certificates at the end, great 😊 service even calling me back to ensure i had received the necessary documents.
13 de maio de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Thank you for your kind feedback, Kate.
We’re delighted to hear you found the course helpful and that our team was able to support you throughout the process. We appreciate your recommendation and wish you continued success with your new skills!
Best wishes
Team Institute of Beauty & Makeup
This company is great to study with
This company is great to study with , they are friendly and helpful, Today I dealt with David and he was so kind and helpful, nothing is too much trouble & studying can be done at youre own pace.Please consider using this company for all your needs and trainning.I would not hesitate to use again , Thankyou very much .
24 de abril de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Mrs Laura Williams,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that you had such a positive experience with us. Providing friendly assistance and flexible learning at your own pace is something we truly value.
Your recommendation means a great deal to us, and we’re grateful for your trust. We look forward to supporting you again in the future.
Kind regards,
The Institute of Beauty & Makeup Team
Wasn't clear there was an additional…
Wasn't clear there was an additional fee for certificate. Doesn't cover BIAB.
11 de abril de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Jodie,
Thank you for sharing your feedback with us.
We apologise for any confusion regarding the certificate fee. This is outlined in our course information, so it may have been overlooked. We also appreciate your comment about the BIAB content.
Your concerns have been passed to our support team, who will be in touch with you shortly to assist and resolve this matter.
Kind regards,
The Institute of Beauty & Makeup Team
It is a bit complicated to actually get…
It is a bit complicated to actually get your certificate and plus there is an extra charge for that , maybe they should tell us about this before actually buying the course !
3 de abril de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Denisa,
Thank you for your feedback and for sharing your experience with us.
We’re sorry to hear about the confusion regarding the certificate process. Please note that the certificate pricing is mentioned within each course page prior to enrolment, so this may be a misunderstanding. However, we completely understand your concern.
We have forwarded your issue to our support team, and they will get back to you shortly to assist and resolve this matter.
Kind regards,
The Institute of Beauty & Makeup Team
It seems like this company is a scam
It seems like this company is a scam. Despite completing the course and putting in all my payment details, I was unable to get a certificate/ any proof of completion
17 de março de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Rebecca O'Hear,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
Please be assured that The Institute of Beauty & Makeup is committed to supporting all our learners, and this is certainly not the experience we aim to provide. Your concern regarding the certificate is important to us.
Our support team will be contacting you shortly to review your case and resolve this matter as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The Institute of Beauty & Makeup Team
Good learning from beginig to the end
13 de março de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Besfam Gold,
We truly appreciate your kind review. It’s great to hear that you found the course valuable from start to finish.
Best regards,
The Institute of Beauty & Makeup Team
Very good course
Very good course, easy to go through, and emails were fast and efficient at replying.
Thank you David
5 de março de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Miss Tyra Pallen,
We truly appreciate your lovely review. It’s great to hear that the course met your expectations and that our team could assist you promptly.
Warm regards,
The Institute of Beauty & Makeup Team
It was easy to understand it’s very…
It was easy to understand it’s very simple to have someone reading everything pictures example explain step by step
2 de março de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Thank you, Maria, for your wonderful 5-star review.
We are delighted to hear that you found the course easy to understand and appreciated the step-by-step explanations, pictures, and examples. Your feedback means a lot to us.
Best regards,
The Institute of Beauty & Makeup Team
Good to start you of
Very good to start with before a proper course
9 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Ellie-mai Cooper,
Thank you for your thoughtful feedback and rating. We’re delighted to hear that you found the course a good starting point before progressing to more advanced learning.
Your comments are truly appreciated and help us continue to improve our courses for all learners.
Kind regards,
The Institute of Beauty & Makeup Team
Brilliant courses
Brilliant courses at a fraction of a price , all the staff have been amazing at their service and helping me complete my courses and attain my certificate a special shout out to David for helping me obtain my certificate very efficiently!!
25 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Iram,
Thank you so much for your wonderful feedback and 5-star rating. We’re delighted to hear that you found our courses valuable and our support team helpful throughout your learning journey.
A special thank you for mentioning David—we’ll be sure to pass along your kind words to him.
We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
The Institute of Beauty & Makeup Team
Very informative and interesting.
Very informative and interesting.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Lauren Edwards,
Thank you for your wonderful 5-star review. We’re delighted to hear that you found the course informative and engaging.
Your feedback truly means a lot to us and motivates our team to continue delivering high-quality learning experiences.
Kind regards,
The Institute of Beauty & Makeup Team
Torture for ears
THE IMPORTANCE OF SLEEP IN BABIES: Absolute torture to listen to the ... how do I even call the man trying to read the slides? The man. Waste of time, lower than basic information. My ears will never recover.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Daria Harvey,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with The Importance of Sleep in Babies course did not meet your expectations.
Your comments regarding the audio quality and content level have been noted and will be shared with our course development team for immediate review and improvement. We continuously strive to enhance our learners’ experience, and your feedback is invaluable in helping us do so.
If you would like assistance with an alternative course or further support, please feel free to reach out to us directly.
Kind regards,
The Institute of Beauty & Makeup Team
Great course
10 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Kate,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found the course great. Your feedback truly means a lot to us and motivates us to continue delivering high-quality learning experiences.
Best regards,
The Institute of Beauty & Makeup Team
I have just purchased my second course…
I have just purchased my second course and I can honestly say this will not be my last, The only thing I would say is I’m so annoyed with myself I never found this company any sooner, the course are amazing so well presented and layered so you can learn at your own pace, the after care you get with following up emails and just in general and amazing company you can learn what you need at amazing prices what more do you want ,
7 de fevereiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Vicki,
Thank you so much for your wonderful feedback and for choosing to enrol with us again. We’re truly delighted to hear that you’re enjoying the courses and finding them well-structured and flexible to suit your learning pace.
Your kind words about our support and follow-up mean a great deal to our team. We’re especially glad to know you feel confident continuing your learning journey with us.
We look forward to supporting you in many more courses ahead!
Warm regards,
The Institute of Beauty & Makeup Team
This course was made simple and easy to…
This course was made simple and easy to follow. It had in-depth details on each module which has enhanced my practice as a nail technician.
25 de janeiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Leah,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found the course simple, easy to follow, and rich in detail across each module.
It’s especially rewarding to know that the training has enhanced your practice as a nail technician—that’s exactly what we aim for. Your feedback truly means a lot to us and motivates us to continue delivering high-quality, in-depth education.
We wish you every success in your nail career and hope to support you again in the future.
Warm regards, The Institute of Beauty & Makeup Team
all the procedures were explained in…
all the procedures were explained in detail step by step
15 de janeiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Vasilica,
Thank you for your excellent review. We are delighted to hear that you found our step-by-step explanations detailed and helpful.
We truly appreciate you taking the time to share your feedback, and we wish you the very best in your beauty and makeup journey.
Warmly,
The Institute of Beauty & Makeup Team
Amazing company
Amazing company, with so much on offer. Whenever I have a query they are quick to assist and resolve the problem! Have purchased several courses. Can’t fault them at all!
13 de novembro de 2025
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear George,
Thank you for your excellent 5-star review.
We are so pleased to hear you are happy with our courses and the support from our team. It’s a pleasure to assist you, and we truly appreciate you choosing to learn with us.
We look forward to supporting you in your future courses.
Warm regards,
The Institute of Beauty & Makeup Team
Great course to extend my skills.
10 de janeiro de 2026
Opinião espontânea
Resposta da Institute of Beauty & Makeup
Dear Kerry,
Thank you for your excellent 5-star rating and feedback. We are delighted to hear that the course was so effective in helping you extend your skills.
Congratulations on your achievement, and we wish you all the best in your future endeavors.
The Institute of Beauty & Makeup Team
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