I order from Iberico Foods quite often, mainly to get my son’s favourite Cola Cao, and honestly they never disappoint. Orders are always dispatched so quickly, everything arrives perfectly, and the... Ver mais
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I was under a tight timetable and the company was very responsive. I wanted a delivery for the bank holiday weekend and due to a snafu, I was not able to complete the order until the day before the we... Ver mais
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Have ordered the Horchata on multiple occasions. Easy to navigate website, value for money product, well packed and fast delivery- will be ordering again.
A empresa respondeu
Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Ver mais
Informações sobre a empresa
- Loja especializada em presunto curado
- Loja de queijos
- Mercearia gourmet
- Serviço de entrega de alimentos ao domicílio
- Grossista de carnes
- Grossista de frutos do mar
Escrito pela empresa
We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!
Informações de contacto
Unit 25, Winterpick Business Park, BN5 9BJ, Henfield, Reino Unido
- 01273 590282
- customerservice@ibericafood.com
- ibericafood.com
4,6
Excelente
804 opiniões
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Croquettas somewhat disappointing.
Order/Delivery system good but my delivery was literally just within “am - before noon” timeframe and some of the croquettas felt soft (starting to defrost)and had clumped together. I placed in freezer immediately. I didn’t want to try to separate them for fear of splitting.
I followed cooking instructions to the letter but was disappointed that most of the batch did split. I tried an alternative method as a trial of oven baking but these also split.
I do normally make these myself and appreciate the delicate nature of croquettas specifically when cooking but due to time constraints I ordered frozen.
Overall I would comment the filling was much “looser” than what I make and to be honest there was not a significant taste/flavour difference between the cod and ham, somewhat disappointing.
The Manzanilla Jalapeño olives were exceptional - best I’ve ever had !
1 de setembro de 2025
Very good and really nice price
Very good and really nice price. One of the bricks arrived damaged leeking a little bit but I think was the carrier, not the company who packed all the items very well
27 de agosto de 2025
Resposta da Iberica Food
Thank you very much for your kind review. We’re delighted to hear you were happy with the products and prices. We’re sorry to learn that one brick arrived slightly damaged, thank you for recognising this was likely due to the carrier, as we always do our best to pack items securely. We truly appreciate your feedback and look forward to serving you again soon.
everything i orered arrived on time…
everything i orered arrived on time well packaged and with good sell by dates
27 de agosto de 2025
Resposta da Iberica Food
Thank you very much for your review. We’re delighted to hear that everything arrived on time, well packaged, and with good dates. Your feedback means a lot to us, and we look forward to serving you again soon.
Resposta da Iberica Food
Thank you for your kind review. We’re delighted to hear you enjoyed our marzipan and were pleased with the fast delivery and quality. We look forward to serving you again soon!
fast delivery
3 de agosto de 2025
Resposta da Iberica Food
Thank you for your review. We’re glad to hear you were happy with the fast delivery and we look forward to serving you again.
Present for my Spanish Friends
The was a present for my Spanish Friends, they wow extremely happy with the contents.
28 de julho de 2025
Resposta da Iberica Food
Thank you for your lovely review. We’re delighted to hear that your Spanish friends were so happy with their gift. We look forward to helping you with more special presents in the future.
authentic quality spanish product
authentic quality spanish product, well packed and delivered fast with DPD courier services
1 de julho de 2025
Resposta da Iberica Food
Thank you very much for your kind review. We’re delighted you were happy with the authentic Spanish products, careful packaging, and fast delivery with DPD. We look forward to serving you again soon.
It was what was expected
It was what was expected. The courier didn't bother to ring the door bell so it in the sun.
30 de junho de 2025
Resposta da Iberica Food
Thank you for your feedback. We’re pleased the order met your expectations, but we’re very sorry to hear the courier did not ring the doorbell and left the parcel in the sun. We will raise this with them to help avoid it happening again.
Great Company
Always receive our items in good condition and within a couple of days. It’s difficult to get banderillas in our corner of the U.K. so it’s great that I can go them here.
30 de junho de 2025
Resposta da Iberica Food
Thank you for your wonderful review. We’re so pleased to hear that you always receive your items quickly and in good condition. It’s great to know we can bring banderillas to your corner of the UK, we look forward to serving you again soon!
Larger Cola Cao packets are available…
Larger Cola Cao packets are available rather than the small tubs. As a 'familia numerosa' as we say in Spain, this is highly appreciated.
27 de junho de 2025
Resposta da Iberica Food
Thank you for your kind review. We’re delighted to hear that the larger Cola Cao packets are useful for your familia numerosa. It’s wonderful to bring a taste of Spain to your home, and we look forward to serving you again soon.
Resposta da Iberica Food
Thank you for your lovely review. We’re delighted to hear you found our website easy to use and were happy with both the quality of our products and our service. We truly appreciate your support and look forward to your next order.
Resposta da Iberica Food
Hello,
Thank you so much for your lovely review! We’re delighted to hear you’re pleased with both the product and our delivery service. Your kind words mean a great deal to us. Warm regards,
Iberica Food Team
Delivery as always on time!
2 de junho de 2025
Resposta da Iberica Food
Hello,
Thank you for your kind feedback! We’re thrilled to know our delivery met your expectations once again. Reliable service is very important to us, and your comments encourage our team to keep up the good work.
If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Best wishes,
Iberica Food Team
Great service, reasonable prices, many thanks iberica Food
Iberica Food had the items I wanted - Mezcla Coffee - as a reasonable price and delivered quickly. Could you possibly stock the Saimaza mezcla coffee brand too, apologies if it is a bit of a cheeky request...but it is my favourite coffee!
30 de maio de 2025
Resposta da Iberica Food
Hello,
Thank you very much for your wonderful feedback! We’re delighted to hear you enjoyed our service and found our prices reasonable.
Thank you also for suggesting Saimaza Mezcla coffee. While we don’t stock that particular brand at the moment, I’ve passed your request on to our buying team for consideration. We always aim to expand our range with products our customers love, so your input is invaluable.
Many thanks again for your support!
Warm regards,
Iberica Food Team
Over priced products
Quick delivery and good info. But very over priced products and postage is above normal postage. Would shop around more in the future
4 de junho de 2025
Resposta da Iberica Food
Thank you for your feedback. I’m sorry you found our prices and postage high. We work with small, family producers to bring you top-quality Spanish goods. Please check our newsletter for deals, or let me know which items you’re after and I’ll see if any offers apply.
Kind regards,
Iberica Food Team
Helpful customer services pre order
2 de junho de 2025
Resposta da Iberica Food
Hello,
Thank you for your kind words! We’re glad our pre-order support was helpful. If you need anything else before or after your order, please don’t hesitate to get in touch.
Best regards,
Ordered and arrived when it said it…
Ordered and arrived when it said it would. Have not tried the meat yet but it does look great and is well packed.
3 de junho de 2025
Resposta da Iberica Food
Hello,
Thank you for your feedback! We’re pleased your order arrived as expected and that the meat arrived well packed. We hope you enjoy it once you’ve tried it—please let us know your thoughts.
Best regards,
Iberica Food Team
Good Price
Easy to use website. Good range of Spanish drinks - horchata is very nice. Good price compared to other suppliers for Alhambra Reserva 1925. Quick delivery
1 de junho de 2025
Resposta da Iberica Food
Hello,
Thank you for your wonderful feedback! We’re delighted you found our website easy to use and enjoyed our horchata and Alhambra Reserva 1925 at a good price. It’s great to hear our delivery was quick too.
We look forward to welcoming you back soon—please let us know if there’s anything else we can help you with.
Best regards,
Iberica Food Team
Lovely produce and great service
Really pleased at the ease of ordering and speedo delivery from Iberica. Good website.
2 de junho de 2025
Resposta da Iberica Food
Hello,
Thank you for your lovely feedback! We’re delighted you found our produce to your liking and that ordering on our website was easy and delivery speedy. Your kind words mean a lot to us.
We look forward to serving you again soon!
Warm regards,
Iberica Food Team
Great products delivered on time
30 de maio de 2025
Resposta da Iberica Food
Hello,
Thank you for your kind review! We’re delighted to hear you’re happy with our products and that they arrived on time. We look forward to serving you again soon.
Best wishes,
Iberica Food Team
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