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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I order from Iberico Foods quite often, mainly to get my son’s favourite Cola Cao, and honestly they never disappoint. Orders are always dispatched so quickly, everything arrives perfectly, and the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was under a tight timetable and the company was very responsive. I wanted a delivery for the bank holiday weekend and due to a snafu, I was not able to complete the order until the day before the we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have ordered the Horchata on multiple occasions. Easy to navigate website, value for money product, well packed and fast delivery- will be ordering again.

A empresa respondeu

Classificada 3 em 5 estrelas

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... Ver mais

Informações sobre a empresa

  1. Loja especializada em presunto curado
  2. Loja de queijos
  3. Mercearia gourmet
  4. Serviço de entrega de alimentos ao domicílio
  5. Grossista de carnes
  6. Grossista de frutos do mar

Escrito pela empresa

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

804 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing!

Delivery on the same day!!!!! I couldn't believe how quickly they brought the taste of Spain to me! Muchas gracias ❤️

29 de junho de 2024
Classificada 5 em 5 estrelas

Great service, end to end

Well managed, had everything in stock, exceedingly polite service with a courier speed to match.
I had to make a last moment adjustment to my order and Martin from Iberica Spanish Food could not have been more helpful. Truly excellent service, end to end.
Thank you

17 de julho de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Very unlikely to use again

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top. Also jar of tuna had been so shaken around 25% tuna in tiny bits - for a £6 jar.

Called and complained - very polite, hence very grudging 3rd star. Photos requested of all damage, and then more as angle not right. Provided promptly, but 24 hours later, silence.

Hugely disappointed. Have not yet used most products, can only hope they make up for experience so far!

6 de julho de 2024
Classificada 5 em 5 estrelas

GOOD OIL, SERVICE & COMMUNICATION

Good communication from the vendor and their carrier, and a satisfactory delivery time. This is a good quality, adaptable olive oil, which we have used before, and in these cost inflationary times, the price remains competitive.

1 de junho de 2024
Classificada 5 em 5 estrelas

Good food

The pancetta was basically a chunk of fat with no meat at all, but thats fine, other than that all good quality food

9 de maio de 2024
Classificada 1 em 5 estrelas

Bad products presentation

Tuna jars' metal lids rusted, apparently advertised on the web product ("product discounted due of lid rusted") information not visible unless you click the pictures, no transparent information.
Olives cans dented in various areas.
Both products with really bad presentation that can affect the quality of these food. I don't know if I can trust these products.
Customer service's answers really poor, always blaming something else (advert, courier) etc. I sent pictures to customer service of both products but it did not help. You can not see products with this presentation in a supermarket.

16 de abril de 2024
Opinião espontânea
logótipo da Iberica Food

Resposta da Iberica Food

We're very sorry for your experience. We do our best to provide clear product information, but we understand your concerns. The discounted tuna jars are noted as such, but we’ll review how this is displayed. Regarding the dented olive cans, we sincerely apologize—this isn’t the quality we aim for. We appreciate your feedback and the photos, apologies for the inconveniences

Classificada 3 em 5 estrelas

Quick delivery but unfortunately one of…

Quick delivery but unfortunately one of the items was incorrect. No exchange as it’s a frozen product. By way of explanation an email indicating that the item I purchased (listed on their website) was unavailable and to be discontinued, so I was given a similar one. Better service in other Spanish food websites…

3 de abril de 2024

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