Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/4... Ver mais
Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!
Any other equivalent ice maker was twice the price of the IcePure and this unit produces double the ice capacity of our old undercounter machine. It is more noisy and the ice comes out in large squar... Ver mais
Informações sobre a empresa
Escrito pela empresa
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps. With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
Informações de contacto
3717 San Gabrlel RIver Pkwy, 90660, Pico Rivera, Estados Unidos da América
- service@icepurefilter.com
- icepurefilter.com
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great reliableOn demand R/O system easy to use product
Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!
Not allot of direction and almost…
Not allot of direction and almost impossible to talk to someone from your company.

Resposta da ICEPURE
How do I clean and maintain my machine?
Icepure delivers
Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered by email and the ice maker arrived promptly on day 8.
Great filters
Great filters, perfect fit. I don't have to descale my machine as much when I use these filters.
This is a reorder of water filters that…
This is a reorder of water filters that was easy to order and received quickly.
The ice water ice maker is great we…
The ice water ice maker is great we love it .the delivery was great no damage works great
Part was too short and is worthless
Great product excellent customer…
Great product excellent customer service highly recommend
I love my undercover water filtering…
I love my undercover water filtering unit. Ordering this relacement filter was quick and easy and it was shipped and received very promptly. Thank you!
Great Value with some disappointments.
Any other equivalent ice maker was twice the price of the IcePure and this unit produces double the ice capacity of our old undercounter machine. It is more noisy and the ice comes out in large squares...needs to be broken up by hand. Also a minor point, but no place to put the scoop! Overall the unit works great, we have to turn it down to control the ice volume for our house. Haven't used the phone app yet but based on the other icemakers out there, I would probably buy this unit again.
My three‑pack of fridge water filters…
My three‑pack of fridge water filters included one that lacked the safety plastic wrap. When I let the company know, they refunded me for that filter, even though the fault most likely lay with Amazon for reshipping a returned, opened item.
Phenomenal filter
Phenomenal filter. I connected it a bit differently than it's "intended" for in that I simply run the filtered water to a small faucet added to my sink and two refrigerators. It's rated for 5 years/40,000 gallons which equals 22 gallons per. Since we only use a couple gallons per day, is it going to be usable for 50 years!!!??? I don't know if that's legitimate, but I do l know it's rated for a NICE amount of water and works great!
Confidence
The Technician was very efficient and knowledgeable about his task and how to install and operate it.
Filter discontinued
4 stars until I actually receive my filter. Update to my previous review. IcePure has been very proactive (beyond my expectations) in getting me a RO filter for my IcePure filtration system. My purchase of their RO machine 4 years ago was not cheap. That said, it is a good machine, however It requires 2 different type filters. Both need replacement approximately every 2 years. The filters together run about $100+. The 2nd year I replaced them there were no problems. It is now time to replace them again and I can no longer find the UTR400 RO filter. It appears to have been discontinued, but I can’t say for sure. IcePure has found and ordered a compatible filter for me. Their customer service is better than I’ve seen in decades. They will resolve any issues to the best of their ability.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







