Icetubs | Commercial & Residential ice baths Opiniões 173

Excellent customer support! Lars patiently answered all my questions, even went to the showroom to take a short video to illustrate a feature of the Icebath XL. He made it really easy for me to make the right decision and buy. -- Cant't wait to get and dip into it!

I purchased the stainless steel IceBarrel and was very happy with it — the quality and experience of daily cold plunges have been fantastic. Unfortunately, after some time rust began to appear and the coating showed signs of corrosion.

What truly impressed me was how Icetubs handled the situation. Their team stepped up, took full accountability, and ultimately provided me with a brand-new replacement barrel free of charge. They were professional, responsive, and responsible throughout the process — which speaks volumes about the company’s commitment to their customers.

I cannot recommend Icetubs highly enough. I absolutely love using my barrel every day, and it’s rare to find a company that stands so firmly behind its products.

Icetubs great people, services and product 💪🏻🙏🏻

Needed support with connecting the tub for easy and controlled drainage with a hose. I got all information about the necessary parts from customer service, they even sent a gratis gardena part that is very useful. Makes a big difference if I do not have to flood my terrace every time the water has to be changed. :)

Tolle Optik, tolle Qualität!!
Ein Hingucker auf unserer Terrasse .

I’ve gotta say very happy with this purchase. It’s been about a week since I set it up. Aesthetically it is beautiful and functionally, it works better than any other I’ve tried. Friends of mine have other brands that all claim to get to 37°F, but are only pushing a max of 45°F. I turned it on the first night I got it and by morning the water was so cold it started to thicken. (Oh and this was all during a 90 to 100° heat wave.) the temperature was reading 37 within 4 to 5 hours. Would definitely recommend. The sales team also hooked me up with a cheaper price than listed online so if anyone’s interested, I would definitely reach out to the sales team before proceeding to purchase online.

I ordered an ice bath from Icetubs and was impressed with the entire process. The ordering was easy, the delivery fast and reliable. Special thanks to the support team – friendly, professional, and always helpful.
The barrel itself looks fantastic, is built with high-quality materials, and fits perfectly into my garden. You can tell that both quality and design were top priorities.
Overall, a truly positive experience – huge thanks to the Icetubs team!
Highly recommended!

Unfortunately, I feel compelled to leave a negative review regarding the water cleaning emulsion I purchased from IceTubs. While I have been satisfied with the tub itself, I was genuinely surprised by the price of this accessory. After completing the purchase, I conducted more thorough research and discovered that the exact same product is available directly from the original manufacturer for €49.50 per unit, including VAT and shipping within the EU.

It appears that IceTubs is simply repackaging the original product and reselling it at nearly double the price. In my view, this practice is not acceptable—especially for customers who have already invested over €5,000 in a premium product.

A company positioned in the high-end segment should treat its customers with transparency and fairness, even when it comes to accessories. I hope IceTubs will reconsider this pricing strategy in the interest of maintaining long-term customer trust.

Update June 28th:

After initially posting a critical „one star review“ regarding the pricing of cleaning accessories sold via the Icetubs webshop, I was positively surprised by the way the company – and in particular the COO – responded.

Following a personal and constructive exchange with the team, I felt heard and taken seriously. The company acknowledged my feedback and confirmed they are reviewing their accessory pricing structure internally.

Even more importantly, they showed openness, maturity, and a clear customer-centric mindset – offering a goodwill gesture and demonstrating they’re not just focused on premium product sales, but also on building lasting customer relationships.

This kind of responsiveness is what differentiates a brand in today’s market. I therefore revised my review accordingly and would encourage others to reach out constructively, as Icetubs appears genuinely committed to improving and evolving.

We purchased our ice barrel from Icetubs last year and absolutelly love it. Great quality, looks very sleek and functions perfectly. Part of our health routine! Customer sevrice has always been super helpful, too!

I can join the many positive reviews of IceTubs. I myself have an IceTub-XL that I use every single day. The quality is really good, and the design is too. The only reason I’m not giving the maximum number of stars is the very high operating costs for filters. According to IceTubs’ own support department, their filters CANNOT be cleaned and reused, but should be replaced every single month. Since these filters are quite expensive (€30 each when buying six at a time), this means you must factor in a significant ongoing cost for maintenance. According to IceTubs, their filters are designed not to withstand cleaning. This is a major drawback, as with other manufacturers it is perfectly normal to be able to clean and reuse filters to some extent.

Bad transportation service, no set up support available, only to door delivery.

Ik heb na veel wikken en wegen een Icetub besteld en die werd heel snel geleverd. De aansluiting is een fluitje van een cent. Vier moertjes aandraaien en de app installeren. Ik ga nu elke ochtend in bad en breng de temperatuur geleidelijk aan naar beneden en blijf er langer in. Na een paar weken is het water nog steeds kraak helder. We willen na het verversen dat water gebruiken voor de tuin. Al met al een fantastische ervaring. Sneller herstel na een dagje zwaar trainen of na Koningsdag 😊

Ice Barrel XL purchased. It is well made, well designed and a quality product which encourages one to cold plunge every day. Compared to my previous ice barrel, this one is next level. The build quality is superb and all components very high end.
The set-up was really simple and very quick.
Both the cooling and heating is very efficient. 9C cold water immersion and 38C hot water therapy easily achievable in the same day.
The compressor is relatively quiet in operation, 40db quoted in spec. You can hear the quality built into the motor when running.
I highly recommend the ice barrel XL with the heater upgrade.
Received a very good buying experience from Dann.
Jonas the Customer Service Manager was outstanding in providing all pre-installation instructions and superb after sales service.
Thomas provided faultless transportation of the unit.

Love the design of the barrel, good site with a nice springreset action;)
Can't wait to enjoy my icetub after sport and sauna, fits perfect in our wellness!

Man wird bestens über den Stand der Lieferung informiert. Die Lieferung vom Spediteur lief auch sehr gut.
Der Aufbau ist simpel. Was mir nicht so gut gefällt und warum ich nur 4 Sterne vergebe sind die plastikanschlüsse. Es tropft immer wieder, es wäre gut wenn noch dichtband geliefert würde damit man das Gewinde verdichten kann. Ansonsten alles absolut top!

I use my Ice Tub daily. There is no more fast, powerful or effective practice for walking up in the morning, recovering from strength training and running. It is an indispensable component of my daily regime

Just got my icetubs bath and icetubs sauna, and I have to say—I’m seriously impressed. The material is premium, and you can tell the company has put a lot of thought into both quality and design. It’s not just well-made; it’s also super practical and something I now use every single day.

For the price, the quality is honestly unbeatable. Definitely a brand that’s doing things right. Highly recommend!

Posso solo consigliarlo, la qualità è superba e ogni volta che lo uso sono entusiasta di questo "masterpiece". Ce l'ho in gardino da circa 1 mese, ed attira l'attenzione e la curiosità di tutti i nostri ospiti.

Avevo iniziato la mia prassi di "Ice bathing" in una semplice vasca di plastica e dopo 2 mesi di routine ,soprattutto grazie ai benefici riscontrati, ho deciso di acquistare qualcosa di serio: regolazione della temperatura, pulizia automatica dell'acqua, facile manutenzione della vasca dopo lo svuotamento periodico e un prodotto di alta qualità.

Inizialmente ero scettico a causa del prezzo molto alto, ma alla fine mi sono convinto grazie al fatto che esteticamente è bellissima e l'intera vasca è in acciaio inox. La gestione tramite smart app è semplice e funzionale.

L'unica imperfezione è il porta telefono, che potrebbe essere migliorato un po', ma sono già in contatto con l'azienda, che sta cercando di implementare la mia proposta di miglioramento.

Snelle reactie bij contact, geen ´er zijn nog....wachtende voor u´.
Het product, welke ik dagelijks gebruik, warm en koud....heeft tot nu toe feilloos gewerkt, ongeveer een jaar nu.
Vooral het ´persoonlijk´ en snel reageren is fijn....en steeds duidelijke communicatie, en vooral steeds zoekend naar oplossing en geen ´ja maar´....toestanden.