2 of my e-hookahs exploded while charging for the first time prior to the the first use. I’ve tried calling customer service and online chat assistance without any success. The response by email seems... Ver mais
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Leia as opiniões dos outros
I ordered 7-8 different hookah Tobaccos, all different brands and flavors. I’ve gotten to try out most of them already and they are top notch. Good quality and all are NOT EXPIRED which is very impor... Ver mais
A empresa respondeu
Great variety, fresh shisha, and super fast shipping. All in all a great experience! Would buy from Icon again and would definitely recommend.
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the qua... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Informações de contacto
Estados Unidos da América
- +1 (786) 903 3678
- hello@iconhookah.com
- iconhookah.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 61% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
no care
I sent email to email hello@iconhookah but no one even cared and replied to me.
Great Experience!
Great product product availability. Arrived quickly and intact. Awesome overall experience! Will buy again and refer to my folks.
Excellent service
I have not received the package yet
I have not received the package yet, the tracking number showing that is still in Egypt from 4th of July?
I love it I highly recommend
Great customer support
Great customer support. Excellent products. No complaints.
Best service and experience
The delivery was fast
The delivery was fast, I am supper happy about that!
The only thing which made me upset is that one kind of tobacco was completely sold out😄
One of the coolest things I’ve ever…
One of the coolest things I’ve ever bought.
Great product fantastic buy
Great product. Timely shipping. Really happy with the purchase.
Love it
Love it! and I love the way u guys shipping to internationally using USPS, that make customer guaranteed safe and calm waiting!
Great Shop for the hookah enthusiast!
Great products, great pricing and fast shipping. I have made several purchases from Icon and will continue to.
I like the company but my only problem…
I like the company but my only problem was I paid for faster shipping and didn’t get it by the day that I needed.
שרות מעולה ומשלוח סופר מהיר
Icon delivered!!!! 🙌
I had to place a rush order for some items with Icon for an event I was hosting after another online hookah supply shop ripped me off (AJ Hookah are scam artists). I called ahead before placing my order and was assured it would be shipped the same day. It was. Icon came through with flying colors and I'm genuinely grateful for their reliable service.
never received it
never received it, not sure what happened with ups or delivery. disappointed, buy local i guess.
poor communication re an order
poor communication re an order. Contact nunber is a text line that doesn't actually accept text messages. Email and/or online contact attempts have been unsuccessful. Item has been assigned a UPS tracking number but UPS hasn't received the item Still waiting for chat communication. I'll update this review if/when I receive my item.
The thing I ordered arrived broken
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