App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
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Leia as opiniões dos outros
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
Prepaying through icon worked well. There was a wait in dropping off/picking up as only 1 person was working - but he was kind, professional and moved quickly. Best of all - it was half the price of o... Ver mais
It was so easy to do the prepay online and have the assurance that we would have no issues with finding parking near our hotel. The attendants were very pleasant and our car was in perfect shape when... Ver mais
Informações sobre a empresa
Escrito pela empresa
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informações de contacto
161-163 W 36th St, 10018, New York, NY, Estados Unidos da América
- 2122444750
Informação importante
4,2
Bom
385 opiniões
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
14 de fevereiro de 2026
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
15 de fevereiro de 2026
I was charged very large amount just…
I was charged very large amount just for picking up the vehicle 15 minutes later
29 de janeiro de 2026
Resposta da Icon Parking - ATRIUM PARK LLC
Thank you, Antonio, for reaching out. I’m sorry to hear about your frustration regarding the additional charge, and I understand how upsetting unexpected fees can be.
As noted in our reservation terms, any time spent parked outside of your reserved time is subject to additional charges. While the delay was approximately 15 minutes, the overage did extend beyond your reservation window, which is why the charge was applied.
Thank you for your understanding, and we appreciate the opportunity to assist you.
Got to parking lot a little late
Got to parking lot a little late, the assistant was very professional and took care of me upon ny arrival. No issues excellent price 4 hrs for $33. Unbeatable price and location.
1 de fevereiro de 2026
They didn’t let me park there
1 de fevereiro de 2026
Resposta da Icon Parking - ATRIUM PARK LLC
Thank you for reaching out. We’re sorry to hear that you were unable to park at the location.
We’d like to learn more about what happened so we can look into this further. Please feel free to reply with additional details, or contact our Customer Service team at customerservice@iconparking.com, and a representative will be happy to assist you.
We appreciate you bringing this to our attention.
Double charge
I pre-paid $48, and then when I picked up my car the attendant said I was late by 30 mins and had to pay another $37. He said the system showed a different end time from my actual reservation confirmation, and wouldn't give me my car until I double-paid.
30 de janeiro de 2026
Resposta da Icon Parking - ATRIUM PARK LLC
Alison, thank you for reaching out and sharing your experience. We’re very sorry for the frustration this caused.
We would like to escalate this matter for review with the parking operator to determine why their system reflected a different end time. Based on our findings, we will work to ensure you are refunded appropriately for any incorrect or duplicate charges.
Please kindly send an email to customerservice@iconparking.com with all details and receipts at your earliest convenience.
Thank you for your patience while we investigate, and we’ll follow up with you as soon as we have an update.
It was easy to check in and check out
It was easy to check in and check out. The whole experience was very easy. I booked online and just showed them my phone that was it.
21 de janeiro de 2026
I would use them again…
We used Icon to reserve a spot at this lot while we were in Times Square to watch a musical. It was an easy process. They brought our car came up quickly when we returned for pick up.
17 de janeiro de 2026
Very smooth.
27 de outubro de 2025
Service was not that prompt
Service was not that prompt. I had trouble understanding what they were saying. I also noticed if I didn’t reserve the space ahead of time the price would have beeen more than double.
8 de outubro de 2025
Friendly service and a hassle free…
Friendly service and a hassle free parking experience! Reasonable pricing as well. Highly recommended!
13 de julho de 2025
Love Icon Parking App
Love the Icon parking app and the attendant at this location was great!!
29 de junho de 2025
Wonderful experience
The Spanish gentleman who lives in the Bronx was wonderful!! I'am sorry I didn’t get his name. He was patient, kind and friendly. Will park here again!! Last parking lot on 26th tried to rip me off and this time had a great experience.
23 de junho de 2025
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