Icon Parking - CONVENIENT PARKING LLC Opiniões 102

TrustScore: 4 em 5

4,0

215 West 95th Street, 10025 New York, NY, US


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great location for symphony space events. Friendly service and quick to retrieve car. I only use icon now since I can reserve online in advance.

Classificada 1 em 5 estrelas

When I got to the parking garage it was full and I was told: nothing I can do, go find somewhere to park. I had to look for parking in Manhattan with the streets covered in snow and limited parking.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In early October, my daughter and I had a change of plans, and needed to go from our home in Vermont to NYC for one night. We went to the Icon Parking system website and found a spot very close to... Ver mais

Classificada 5 em 5 estrelas

Icon parking was very easy to find ,close to the venue the valet was very nice .I also was able to find a coupon code that bought the price down .will definitely use icon again.


Informações sobre a empresa

  1. Garagem de estacionamento
  2. Serviço de estacionamento personalizado

Escrito pela empresa

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informações de contacto

  • 215 West 95th Street, 10025, New York, NY, Estados Unidos da América

  • (212) 864-8901

Informação importante

4,0

Bom

TrustScore: 4 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 84% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Paring was full, had to look for somewhere else

When I got to the parking garage it was full and I was told: nothing I can do, go find somewhere to park.
I had to look for parking in Manhattan with the streets covered in snow and limited parking. You should mark places full so at least I know I cannot trust you and go somewhere else.

31 de janeiro de 2026
logótipo da Icon Parking  - CONVENIENT PARKING LLC

Resposta da Icon Parking - CONVENIENT PARKING LLC

Thank you, Rodrigo, for reaching out and sharing your experience. We’re very sorry to hear about the inconvenience you encountered upon arrival, especially given the difficult weather conditions.

We understand how frustrating it can be to arrive with a reservation and find that the location is unable to accommodate your vehicle. Your feedback regarding clearer communication about garage availability is appreciated and will be shared with the appropriate team.

If you would like us to review your reservation further or assist with next steps, please contact our Customer Service team at customerservice@iconparking.com, and a representative will be happy to assist you.

Thank you for bringing this matter to our attention.

Classificada 5 em 5 estrelas

The app is great

The app is great. Easy to use… Ideally you’d get some sort of benefit (points, discounts) as a consistent customer and app user

3 de outubro de 2024
Classificada 5 em 5 estrelas

Amazing place

Everything went smoothly. The front desk person , a kind and helpful individual. I love a place where people make your life easy. Thank you!!

28 de maio de 2024
Classificada 1 em 5 estrelas

Horrible service

Horrible service. Made me make a reservation on the spot. If you have space, why not just accept the car.

I made the reservation then the worker magically took my car.

When I went to pick up my car within the time slot I paid for, the worker kept saying, ‘There’s a problem.“ The problem wasn’t mine because y’all already took my money, I just wanted my car to leave and he made me wait 10 extra minutes for no reason.

Horrible service and policies. I hate this business

18 de maio de 2024
logótipo da Icon Parking  - CONVENIENT PARKING LLC

Resposta da Icon Parking - CONVENIENT PARKING LLC

Chaff, We are sorry to hear you did not have the best experience with our team. At Icon, we strive to provide nothing less than excellent service and we're sorry we missed the mark. We are always working to improve and hope you give us another chance to make things right.

Please kindly check your email for updated information regarding your reservation.

Classificada 5 em 5 estrelas

Recommend!

Efficient and polite staff. Car was ready when we were scheduled to pick it up. We reserved and paid ahead of time with no problems. Will use again on our next trip!

27 de dezembro de 2023

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