I love Iconparking service and website is really easy to navigate! One Big Annoying Thing is that lately some sites charging another $$15-16 for suv because it is oversized… I hate surprises!... Ver mais
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Leia as opiniões dos outros
Helpful staff patient and empathetic - I was in NY for a lunch for a friend who passed suddenly and was feeling sad. The attendant noticed and took the time to wish me well and lifted my spirits. It w... Ver mais
I always use the Icon Parking system App prior to coming in to Manhattan. The parking lot locations are numerous and I usually find a lot near where I’m heading. The attendants are cordial and profe... Ver mais
The garage was fine and the attendants very helpful. But ever since you changed you app I have been having problems making a reservation. All my previous information was erased, and although I have re... Ver mais
Informações sobre a empresa
Escrito pela empresa
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informações de contacto
203 E 61th St, 10021, New York, NY, Estados Unidos da América
- (212) 308-9248
Informação importante
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dont Trust this garage …
I was charged an extra $15.00 without being notified. When booked there was no mention of an extra charge. I’ve parked before in other Icon garages with this vehicle and never had to pay extra for a minivan. There’s was no signage as such or mention on the app.
I had no choice but to pay if not I would not get me vehicle. Very disappointed
You let me park unlike other garages…
You let me park unlike other garages that say my 22 maverick with a ladder rack is to big for their garage even though it’s shorter than height restriction
This is a great garage
This is a great garage. The workers are respectful and care a great deal for your vehicle. It's always runs smoothly from drop off to pickup. Thank you for your service.
very helpful and prompt
Excellent service
Helpful staff patient and empathetic
Helpful staff patient and empathetic - I was in NY for a lunch for a friend who passed suddenly and was feeling sad. The attendant noticed and took the time to wish me well and lifted my spirits. It was easy to park and my car was ready when I returned to the garage. Convenient location.
Extra $43.16 that I was forced to pay to get my car back
I have been a loyal customer of Icon Parking for more than 20 years.
Yesterday, I had a prepaid reservation for
PREMIER PARKING, LLC, Between: 2nd Ave and 3rd Ave, Entrance: 203 E 61th St,
Reservation #IP969609
Parking Ticket # 561546
for (anytime 6am to 10 am) - 3:30pm, for $25.00. Due to terrible traffic getting in from New Jersey, I arrived at 10:30am. The attendant scanned my bar code, and did not say anything about me "being late".
Only when I came to pick up my car, was I told, by the cashier who says his name is Kelvin, that, because I arrived late, I would have to pay again. I was charged $43.16. And, it seems there was no adjustment for the $25.00 I already paid.
It would be a shame, after so many years of me always looking at Icon Parking first when I need to park, for me to park elsewhere from now on for my many trips into New York City.
Please refund the extra $43.16 that I was forced to pay to get my car back.

Resposta da Icon Parking - PREMIER PARKING LLC
Paid for my reservation in my app and…
Paid for my reservation in my app and then got charged an extra fee
I will not be using Icon Parking again and recommend others do not as well-thanks

Resposta da Icon Parking - PREMIER PARKING LLC
Expensive
I paid in advance to reserve my spot and it wound up costing me more then if I paid without appt.
Efficient
Efficient, professional service - easy in and out with pre-booking. Good facility.
Nice location and good service
I checked in around five with my…
I checked in around five with my prepared code, told the men that I would be back around eight thirty I picked my car no hassles nice & easy.
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