Imagine Cruising USA Opiniões 70

Good answers,delievered promptly and pleasantly.

Vincent was incredible to work with he made me feel very comfortable with the process of booking for the first time with Imagine Cruising

Thanks,
Steve

We’re very pleased to work with the agent Vincent Nicholas to book the trip with Silver Sea. He’s absolutely fantastic and very friendly and knowledgeable about the trip we booked. He went above and beyond to help us going through all details of the itineraries for the trip we want. We highly appreciate his service and whole-heartedly recommend him for travel booking with the Imagine Cruising, USA.
James H

The agent was very helpful and professional.

Jonathon was extremely pleasant and helpful. He made the process easy!

Oliver was very helpful in explaining my options and what he thought might work best for me.

He was a nice guy, a bit like a car salesman and a little difficult to understand

Oliver was very concise and helpful in finding us the price and availability for the cruise and land tours for the Japan 20 night vacation. My brother also wanted to go with us. He and his wife traveled to Asia last year and had a great time. Oliver was quick and called him to book his vacation and set it up so we would travel together. He was thorough explaining the steps to get this vacation booked. He was such a nice gentleman to work with.

Oliver helped us put together our itinerary pretty quickly. He was very patient answering all our questions. He was quick responding to our initial email enquiring about the trip. He stayed late to finish our booking on a weekend.

Harry was a delightful representitive of Imagine Cruising. He was smart, fast and informative on our upcoming cruise. I trusted his advice.

Jonathon was incredible! He was courteous, professional and most of all, you could tell he had genuine passion for his work ! He really made the experience of booking several global flights, multiple hotel reservations and white glove cruise booking enjoyable!

I have had the opportunity to know what great customer support is offered through Imagine Cruising. I connected with Craig Smith yesterday. Craig provided all of the information I required for my 2027 trip. And, Craig was easy to reach! I didn't experience any waiting time while I was waiting to be connected-very unusual and very welcome! I was very comfortable with Craig, it felt as though I was chatting with a friend. This is the second time, I have called with questions for Craig, and I had the same experience before. What a pleasure!

The review is pertaining to the reservation/booking experience. Our trip is still ten months away. Our agent, Harry, was excellent! Courteous, professional a real pleasure to deal with. We initially choose a tour/cruise package but wanted additional information. Harry was prompt in providing the answers and was conveniently available for a telephone call when it fit my schedule. Super experience and we are looking forward to the South American trip.

Harry was patient, professional and prompt. He provided some time to consider options, provided quotes on a couple of options in real time. He always called back as agreed and was most accommodating when he called. On one of the agreed callback time, I had been drawn into an impromptu meeting at work, he simply recognized that and set a new time to connect and did so.

Nichole is very professional and knows her business. All questions we had were answered promptly and accurately. It is a pleasure working with her.

Oliver was very helpful in setting up and explaining our experience. Very communicative.

We were attracted to this cruise and land based tour of Vietnam and Cambodia because it seemed to combine many of the qualities we seek in a travel experience at what seems a good value for what’s provided. Since we won’t be traveling for a year, we can only comment on the booking process and the expertise of our agent, Vincent. Vincent was thoroughly knowledgeable about the details of our tour, and clearly had traveled to this area himself. He explained everything and answered our questions completely and with great patience. His follow through and attention to detail was exceptional. We hope that our tour lives up to the high expectations we have from our experience with Vincent.

I don’t consider 40 people in a bus
Ultra-luxurious.

I just booked at 26 day Rail and Cruise to Japan with Imagine Cruising. This is one of the places on my bucket list and Rene was very helpful explaining the trip and what is being offered.

Ren'ee was fantastic (Our American friends recommended her). She is incredibly professional and went above and beyond to help us. Her communication is excellent and quick.
Our enquiry was probably a bit more complex than most, as we had two parties from two different countries holidaying together and Ren'ee guided us seamlessly through the process.
We are very much looking forward to our trip to China