Very very bad company to buy from. I will not advice anybody to buy from this company because their services are bad. Poor customer service I bought a dinning table with 6 chairs from them in october... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Scamming dodgy company. They advertised a marble dining table with 6 chairs (£2,200), after months of chasing finally when the table arrived it’s not even marble, it’s cheap laminated marble effect g... Ver mais
I ordered bedroom furniture in June 2022, it was showing as in stock at that time and del expected in July, a couple of weeks later I enquired about delivery, twice, eventually got answer saying out o... Ver mais
Although I waited a long time for it to arrive (understandable after covid it’s been tough for many companies) I’m super happy with my furniture. I tried to buy it from Fenwicks in London but they wo... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to our Online Store. We offer the largest range of quality furniture products at low prices. We also offer FREE DELIVERY to most parts of the UK.
Informações de contacto
Reino Unido
- imaginexfurniture.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The order was not delivered in time
The order was not delivered in time, postponed and then cancelled. And I didn’t request the cancellation

Resposta da Imaginex Interiors
This is the worst company to deal with
This is the worst company to deal with. They take your money, don’t send goods, and only refund when you dispute through your pay channel, such as PayPal. I would strongly recommend you do not deal with this company.

Resposta da Imaginex Interiors
Delivery took ages 3 weeks longer than…
Delivery took ages 3 weeks longer than the stated 4 weeks. I can not recommend.
Worst company to deal with
Worst company to deal with , a complete nightmare and unfortunately no commitment from company to fix ...

Resposta da Imaginex Interiors
The after sales service was great after…
The after sales service was great after we experienced problems with the first delivery. Once this was sorted we are very pleased with the furniture.
I’ve been waiting for my order since…
I’ve been waiting for my order since June and I’ve still waiting. This is in
Despite being told on two occasions that my order will be completed by the end of the week. One month later I am still waiting for the order to be completed this service is diabolical
Very classy furniture worth every penny
Absolutely fab
Absolutely fab, would recommend this company, no compaints from me
Very poor customer service
Very poor customer service, if you don’t contact them you get no update on your order!!!
Good quality.
Luxurious table and chairs
Luxurious table and chairs
Arrived as arranged
Easy to assemble
Great value for money
Lovely chairs love the quality
Out of stock still on as if available
I ordered and waited and waited, I had to ring only to be told it's actually out of stock. So it means I would have waited for a long time if I didn't ring but got a refund straight after that. I've now bought my TV stand from a catalogue

Resposta da Imaginex Interiors
Items never arrived
Items never arrived. Lots of excuses given. After months of no delivery I requested a refund from PayPal which was issued in full.

Resposta da Imaginex Interiors
Gorgeous marble table and chairs and…
Gorgeous marble table and chairs and delivery can’t fault the young man and woman who delivered it very friendly, would definitely recommend this company
Ottavia 180cm White Marble Dining Table + Grey Lion Knocker Faux Leather Chairs plus Premium Service
I searched for a few months and this was the best value for money: Ottavia 180cm White Marble Dining Table + 6 Grey Lion Knocker Faux Leather Chairs.
When asking questions before buying; Jay always responded quickly by e-mail and the after care was just as quick. When phoning let it ring out and try again someone always picks up.
We had problems with the premium service, but Jay and colleagues at Imagine X were very apologetic about. We did get all our issues resolved within three weeks.
I am looking to buy more from Imagine X as they give good value for money. With patience and understanding in these difficult times they give a great after service to ensure you are happy with your purchases.
Want to give this company 5stars item…
Want to give this company 5stars item was perfect and delivery was on time will recommend these
Will be buying of these again thanx imaginex and the cheapest
Please change your courier company
Bought a marble topped table and it was delivered damaged, not the fault of ImagineX but they keep using the same courier and they say they have delivered 3 table tops to them but not one has been delivered to us, customer service now say they will not refund me - has to be in original box. I’ve been waiting 2 months for all of this to be resolved and now I’m left with a broken table top and a courier company that won’t deliver but has send me 7 delivery slots and never turns up (their customer services told me today ‘no idea where it is’ but it’s a 125kg top, you don’t just lose it!! it’s a complete disgrace but I’m the one who has lost out. ImagineX have you seen all the recent TrustPilot reviews of the courier? Shame on you…
love my marble dining table would…
love my marble dining table would definitely recommend quality speaks for itself and such reasonable price compared to other places
Exceptional service, fast delivery, brilliant quality
I ordered the Louis grey marble dining table and plush velvet chairs from Imaginex Furniture & Interiors and I was so pleased with the product. The sales team went above and beyond to assist me in selecting a table and chairs that would match my home, despite that the experience was all virtual. Delivery was faster than any other furniture company I have dealt with in the past and I was kept well-informed by the customer service team in the period between order and delivery. I browsed many different sites and stores and I wasn’t able to find this quality at this price anywhere else. They are really competitive. An excellent experience all round. Would definitely buy from them again, especially since I have noticed that they quite regularly update their site with new products.
ABSOLUTELY DIABOLICAL
I would highly recommend no one ever purchases anything from this disappointing company. I spent £1200 on a dining room suite and have had nothing but hassle, I bought this suite in March and as of yet I still don't have a complete suite. The quality of furniture is diabolical, the customer service is atrocious. I'm currently sat with over 26 chair legs as every set I have received is damaged, or does not fit the chairs purchased. This company is an absolute SCAM
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






