Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de equipamentos e roupas para actividades ao ar livre
  3. Loja de roupas de exterior
  4. Loja de roupa urbana

Escrito pela empresa

A brand that loves fashion experiments, crossed urban style clothes and for that, we collaborated with Asian Techwear Brands that have high-quality garments with smooth fabric, neat seams & high-end detailing.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Imaphotic products are high quality

Imaphotic products are high quality, but there is a slight lack of communication. Despite everything, we solved our problem and were able to communicate. I would like to thank the Imaphotic company for their help and service, and also thank them for the gift.

15 de janeiro de 2026
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you for your honest feedback, Yasin.
We’re glad everything was resolved and that you’re happy with the product quality. Your understanding and support mean a lot to our small brand, and we’ll keep working to improve our communication.

Best regards,
Imaphotic Team

Classificada 1 em 5 estrelas

The website provides a UK mobile which…

The website provides a UK mobile which would lead you to believe this is a UK based company which it is clearly not. Shipping fees are a compete rip off. The trousers arrived after about 8 weeks and one trouser leg not stitched properly. Emailed them to advise and never received a response! Found identical trousers on Ali Express for £13 and free delivery just waiting for them to arrive. Do not recommend this company at all!!!!

29 de setembro de 2025
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Hi Tiphanie,
We’re sorry to hear about your experience. We clearly state our shipping timelines and fulfillment details on our website, and we always encourage customers to contact us directly so we can resolve any issues, including quality concerns. We take feedback seriously and are continuously improving both our products and communication.

Imaphotic Team

Classificada 5 em 5 estrelas

I loved my hakama pants from Imaphotic…

I loved my hakama pants from Imaphotic and honestly they didnt disapoint at all.. The delivery came way faster than I was thinking and the quality is just so good :)

7 de outubro de 2025
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you so much, David! We’re really happy to hear you loved your hakama pants and that both the quality and delivery exceeded your expectations. Enjoy your fit, and thanks for supporting Imaphotic 🙏

Classificada 2 em 5 estrelas

Expensive express shipping – no delivery, no information

I placed an order with Imaphotic and paid a ridiculous amount for express shipping (5–7 business days) because I urgently needed the items. It has now been 8 business days, and I have neither received the items, a shipping confirmation nor any update on the status of my order.

Charging such high shipping fees for a service that is not delivered is, in my opinion, unacceptable and misleading. The complete lack of communication and tracking – especially in a time-sensitive situation – is incredibly frustrating.

For now, I’m giving 2 stars. If the product quality also turns out to be poor, I will downgrade this review and share my experience across other platforms as well.

Based on my experience so far, I cannot recommend this shop.

23 de julho de 2025
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

We’re really sorry for the frustration caused by the shipping delay at that time. This was due to external logistics issues beyond our control. If you did receive your order and were satisfied with the product quality, we’d truly appreciate it if you could update your review. Thank you for sharing your experience, it helps our small brand continue to improve.

Classificada 1 em 5 estrelas

Non existent customer service

Non existent customer service. They ship from China so the customs cost are really expensive, and if you want to return you have to pay a lot for the shipping back. I tried to contact them about the return but no answer. Really expensive polyester clothes that are cheap feeling and the sizes does not correspond to normal sizes. XL is around Small or Medium.

After they responded to this trustpilot review, I tried contact them again about the status of my return. I have now waited 1 month for them to answer, but I will have to accept that my money is gone and will keep the review as 1 star.

It's true that I have given low ratings on most of my reviews on trustpilot, but all of them is because the company cased a quite bad experience with loss of money or similar which is important to bring up to other buyers who wants to buy from these companies.

19 de dezembro de 2024
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Dear Customer,

We noticed your profile reflects a pattern of consistently negative reviews for various stores. While we respect feedback, we encourage fair and constructive reviews based on actual experiences. If you need assistance with your order, we are here to help.

Best regards,
The Imaphotic Team

Classificada 5 em 5 estrelas

Great Customer Service and Great…

Great Customer Service and Great Prices, would buy again

8 de maio de 2024
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

We're thrilled to hear you had a positive experience with our customer service and found our prices great! Looking forward to serving you again soon!

Classificada 5 em 5 estrelas

Great products!

Good customer service, great products.

10 de março de 2024
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you! We're glad you're happy with our products and service. Looking forward to serving you again soon!

Classificada 5 em 5 estrelas

The pants and shorts are perfect

The pants and shorts are perfect . Just as they where discribed waterresistan and fast drying .

20 de abril de 2023
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Hi Csaba, Thanks for your great review on Trustpilot! We're glad the pants and shorts met your expectations. Your feedback means a lot to us, and we hope to serve you again soon!

Classificada 5 em 5 estrelas

Honestly though this was gonna be a scam

Honestly though this was gonna be a scam, I found some reindee lusion pants on this site for like 90 euro's cheaper than other site's like Uniden.

Shipping took some time (~1-1.5 months) and it got delivered in enshadower packaging (which made me worry that maybe I was scammed) but I got exactly what I ordered. You can pay via paypal so even if I were to get scammed I could just refund it easily.

Quality feels really good, happy with my purchase :)

2 de março de 2023
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you for taking the time to leave a review! We're glad to hear that you found a great deal on our site for the Reindee Lusion pants and that you were pleased with the quality of your purchase. We apologize for any concerns caused by the enshadower packaging and the longer shipping time, but we're happy to hear that you received exactly what you ordered. We also appreciate you highlighting that we accept PayPal, which provides an extra layer of protection for our customers. Thank you again for your feedback!

Classificada 5 em 5 estrelas

Ok here’s my review

After being bugged for days to write a review, I’m finally writing the review. I ordered an item for a Christmas gift and then I got an email saying it was out of stock but if I’d like to, I could wait until it was back in stock or cancel my order. I decided to wait. Days later, I was notified I got refunded for my order. I was upset about this so I reached out to ask why I got refunded. Someone from the company said there was a problem during processing but they were still going to ship me the item. It took a while but I finally got the item. Good experience though.

25 de dezembro de 2022
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you for taking the time to leave a review and for bringing this issue to our attention. We apologize for any inconvenience caused by the out-of-stock issue with your Christmas gift order and for any confusion regarding the refund. We're glad to hear that you decided to wait for the item to be back in stock and that you received it eventually. We appreciate your patience and understanding throughout this process. We apologize again for any inconvenience caused, and we hope you enjoyed the item you received. We would like to assure you that we will do our best to prevent similar issues in the future. Thank you for your support.

Classificada 5 em 5 estrelas

Thanks Imaphotic

well, I ordered two Nosucism pants They came really fast and with good quality, very helpful customer service. Highly recommended !!!

11 de janeiro de 2022
Opinião espontânea
logótipo da Imaphotic

Resposta da Imaphotic

Thank you for your positive review and for choosing our Nosucism pants. We're glad to hear that you were impressed with the fast delivery and the quality of the pants. We're also pleased that you found our customer service to be helpful. It's great to hear that you would recommend our product to others. We hope you'll continue to be a satisfied customer and enjoy wearing your pants. Thank you again for your kind words and support.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais