IM Creator Opiniões 

349
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Cliente de longue date (compte marque blanche « mbctfrance »), j'utilise IM Creator pour deux sites professionnels que je gère moi-même. Je rencontre depuis plusieurs jours des problèmes technique... Ver mais

Classificada 1 em 5 estrelas

The websites can look quite nice, but the building structure is in no way intuitive. Things that should be simple end up being hopelessly complicated. They're knowledgeable when they respond, but re... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

IM Creator's support is bad on several levels and much worse than it used to be. I sent in a query recently and they took a week to respond, with a question for me! I'd figured out the answer to my qu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

2 Sites down - Multiple tries each day to get any support. Even AI agent of Label Home informs you "Team will be back later today" - Nothing happens Loved this product, support use to be good, wh... Ver mais

Informações sobre a empresa

  1. Web designer
  2. Loja de materiais artísticos
  3. Serviço de empresa para empresa
  4. Loja de acessórios para computadores
  5. Designer gráfico
  6. Empresa de comunicação
  7. Agência de Marketing Digital
  8. Empresa de software
  9. Empresa de hospedagem na Web

Informação fornecida por diversas fontes externas

Forget whatever website nightmare you’ve dealt with before – the fact is you already know how to use IM Creator. ▕ ▉ Since founding IM Creator in 2011, we’ve been focused on improving our product by consistently reinvesting in research and development. ▕ ▉ Over that time, we’ve received invaluable feedback from the hundreds of thousands of artists, students, bloggers, entrepreneurs and other creators who have built millions of sites with us. ▕ ▉ Our tools function intuitively, like the applications you use every day, and there are no complicated technical aspects to hinder your creativity. ▕ ▉ IM Creator sites are compatible across all devices and browsers, including tablets, smartphones, PCs and even TVs. Our industry-first HTML editor means no Flash headaches. ▕ ▉ IM Creator was made for everyone, but designers find our app especially useful. Without having to rely on a developer, you’re free to build a site exactly to your vision. ▕ ▉ Our templates are FREE to use, FREE to edit, and FREE to publish on the IM Creator domain. ▕ ▉ We have very affordable pricing plans for those who want to publish to their own domains, and even provide domains for those who are looking to buy a URL. ▕ ▉ Furthermore, our builder can be fully white-labeled and used to create a complete website-building business by entrepreneurs and agencies.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

349 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 61% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(349)

24 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The websites can look quite nice, but...

The websites can look quite nice, but the building structure is in no way intuitive. Things that should be simple end up being hopelessly complicated. They're knowledgeable when they respond, but response times can be quite slow. I feel that it wouldn't take too much effort to turn this into a decent company, but the way it is at the moment, I'm honest expecting it to shut down, and take my website with it. If they improve, I'll happily return and give them a few more stars

15 de julho de 2025
Opinião espontânea
logótipo da IM Creator

Resposta da IM Creator

Hi Barry, I deeply apologize for the experience that you’ve had with IM Creator.
It's my understanding that a representative of the company has already reached out to you via different communication channels and offered assistance.
Let us know if there's anything else that we can do to compensate you for the bad experience.

Classificada 1 em 5 estrelas

Serious decrease in quality of all services

I have built several websites using IM Creator for over six years. Over the last six months I’ve noticed serious declines not only in customer service (they used to take their time but now no response at all!) as well as the actual platform. Edits to a site are taking more than 24hours to appear live, really? That’s is just unacceptable when the minimum provision of any site builder should be immediate. DONT PURCHASE, I’m navigating all my sites to a different provider.

29 de maio de 2025
Opinião espontânea
logótipo da IM Creator

Resposta da IM Creator

Hi, I deeply apologize for the experience that you’ve had with IM Creator.
Please send us your contact information for further assistance in your case, and to so we'll be able to see how we can help you in any way we can.

Classificada 1 em 5 estrelas

The customer support non-existant: RED FLAG

I have been a customer of IMCreator for six years, but recent experiences have highlighted significant issues with the company. I attempted to upgrade to the new Cosmos model, but the customer service has been disappointingly slow. Despite promises of replies within a few hours, I have received responses from the chat support only after 7-10 days. Moreover, after unsubscribing from their plan via their official website, I received no confirmation and continued to be charged for another year through BlueSnap, despite my cancellation. I have reached out multiple times through the official contact form, directly to their provided contact email to Marc Branton from IMCreator, and to BlueSnap's customer service, all without any reply. This absence of customer service response, especially when it involves billing issues, is a major red flag. Only after writing this negative review, my money was reimbursed. I am glad I got my money back, but is the service good after the experience I had - no.

19 de fevereiro de 2025
Opinião espontânea
logótipo da IM Creator

Resposta da IM Creator

Hi, I deeply apologize for the recent experience that you’ve had with IM Creator.
From a quick look I see that the recent charge was refunded shortly after this review was sent.
Please let us know if there's anything else that you need from us on this specific case.

Classificada 3 em 5 estrelas

I was happy to get to know how to use…

I was happy to get to know how to use this site and enjoyed creating each page but making any changes recently DO NOT SAVE. I have edited a page over and over again with the same information then press publish and update live site but when I go into the site it is NOT updated at all. It is extremely frustrating and unless this is corrected by IM Creator, I would not recommend this web builder to anyone.

20 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

So clunky and user unfriendly

So clunky, archaic and incredibly user unfriendly.

It feels like an old steam engine compared to modern technology.

The colour palette restricted you to a very limited preset colours
Instead of the full range.

Impossible to include any precision whatsoever.

There have to be better alternatives to this.

2 de agosto de 2024
Opinião espontânea
logótipo da IM Creator

Resposta da IM Creator

Hi,

Thank you for your feedback.
We’re sorry to hear about your experience. Regarding the color presets, while we offer preset options for convenience, you can fully customize colors by clicking the "edit" button.

Please make sure you’re using the latest version of our Cosmos editor, as it includes several improvements.

If you need any help or further assistance, we’re here to support you.

Best,
The IM Creator Team

Classificada 2 em 5 estrelas

Not a good experience so far..

Not a good experience so far... the customer support is basically non existant. Been trying to get in contact with them, still no response. The website builder is easy to use and has ok themes but its slower than a snail, sometimes the changes dont save correctly so i have to do the work allover again. The positive so far is that the payment plan is cheap. Anyway been trying to publish my webiste but payment process keeps getting declined

30 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely love imcreator

I absolutely love imcreator, they are very generous and kind and the best website builder. Its simple, yet advanced, and you have so many options while not being overwhelmed by too much customisation. Only bad thing is that sometimes the web builder doesn´t save what you have been doing (like text or image updates) so sometimes you have to reload the page... otherwise great!!

18 de novembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Sending payment notices for website cancelled 3 years ago

I cancelled my account with them over 3 years ago (and have the receipt) and now they are sending me a notice that i need to pay for 2 years to keep my website that has been nonexistent all this time. True, the letter says they will cancel my account if I dont pay within 7 days...but this sure feels like a scam to me.

3 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

their white-label plan is a trap!

They advertise that you can create an unlimited number of sites and user accounts for $350 a year. They let you create as many sites and users as you like, and then suddenly announce that it's all over - you now have to pay a minimum of several hundred dollars a month to continue using their solution. And if you want your work back, you'll have to pay tens of thousands of dollars!

15 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DISAPPOINTED !!!!!!!DISAPPOINTED…

DISAPPOINTED !!!!!!!DISAPPOINTED !!!!!!!DISAPPOINTED !!!!!!!DISAPPOINTED !!!!!!!DISAPPOINTED !!!!!!!

the costumer service not efficient, 4 days i tried to set up a payment and was not successful until then a costumer sent me a direct payment and after i payed my plans were not active.. crazy staff really!

29 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

my website is locked

my website is locked, i am trying to reach the Imcreator Team to unlock my website to transfer to another host, and it doesnt let me to do it, i need to pay again in order to unlock my website, honestly is very frustrating and unprofessional.

7 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Our junior programmer made a better system than this crap!

Honestly, our junior programmer, who is still in school, made a new system from scratch that performs better, looks better, and is easier to use than this crap: Our own system responds in milliseconds and take only seconds to publish a website. This system can take 30 seconds between page changes and may take upwards of 5-10 minutes to publish depending on the size of the website.
As someone who represents literally thousands of users on this platform I can say with 100% certainty that: The website builder is bad. We have a list of literally 100s of bugs and 100s of enhancement requests. After 5 years none of them have been fixed. This website builder has bad UI and UX; it's illogical to use, it is very slow, extremely buggy and even the simplest actions require many button presses. Their support is irresponsive, take weeks to respond, and when they finally come around to responding, it requires at least half a dozen interactions back and forth, because they cannot even bother to read what the issue is about. We are currently in the proces of migrating our users away to our own platform.

27 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Most Suckass Customer Service

Don’t fall into the same trap I did. Free for artists! NOT! You have to upgrade in order to hook your site to a domain. While building and maintaining the site was somewhat easy, it has it’s bugs. But the biggest turn off? Rotten customer service. I have received bills for charges I didn’t think should have been made. The reply email they provided does not work and the phone number they provided is a non-working number. After finally finding an email that worked to contact customer support, they have taken many, many days to respond and when they do respond, they don’t answer my questions. They have billed me excessively for the same fees, over and over again. I finally had to cancel my credit card to keep them from charging me. This is the WORST customer service I have ever experienced. Do NOT EVER use this company’s services.

6 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This website is by far the most fishy…

This website is by far the most fishy and unresponsive. There is no contact support, you have to chat with them and they get back to you in a couple hours. There is no easy access if you wanted to change your subscription and the ID number sent was fake. They charged $96 out of my account when I specifically spoke with someone to be clear that would not happen again. I never write reviews, ever. However, I hope this one saves someone money.

17 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I highly recommend!

Great website builder platform. it's pretty easy to make your site look good and tech support is very fast and helpful. What a great bonus that artists, non-profits, and students can build their site and host for free. I highly recommend!

28 de maio de 2020
Opinião espontânea

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