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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a really good experience with these guys. Arrived on time, worked hard moving everything, got to my new home in a different city within adequate time, we're polite and no damages to items. Happy... Ver mais

Classificada 5 em 5 estrelas

Great service highly recommended. Moved a two bedroom house local in Birmingham. Had a full packing service. Their price was fair and their service wasb exceptional. Polite and friendly stuff. Our... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Terrible Experience – Damaged, Stolen, and Lost Items! If I could give zero stars, I would. This was hands down the worst moving experience I’ve ever had. Not only did they break several items du... Ver mais

Classificada 5 em 5 estrelas

I used this company to move and i had the best experience, completely helped me from day of quote to day we moved. Office staff very friendly and helped sort out any questions i had, and the moving te... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. Transportadora de pianos

Escrito pela empresa

Removals company for house moving, office relocations, piano moving, packing, storage, deliveries, collections and van self drive hire in Birmingham, West Midlands


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I had a really good experience with…

I had a really good experience with these guys. Arrived on time, worked hard moving everything, got to my new home in a different city within adequate time, we're polite and no damages to items. Happy customer, great price too. They did house move and rubbish removal.

20 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Experience

Terrible Experience – Damaged, Stolen, and Lost Items!

If I could give zero stars, I would. This was hands down the worst moving experience I’ve ever had. Not only did they break several items due to careless handling, but they also left belongings on the road, "lost" furniture, and some of our stuff!

Boxes arrived damaged, some completely missing, and a few pieces of furniture mysteriously disappeared. When we tried to address these issues, the company was completely unhelpful and dismissive. Moving is already stressful enough—do yourself a favour and avoid this company at all costs!

1 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Save your money and go elsewhere - AVOID!

I concur with other negative reviews. I imagine they are fine if you are moving a very short distance.

I was moving from one furnished apartment to another from Solihull to Wandsworth. The driver arrived 40 minutes late and took 8 hours to deliver the contents of 1 x 400sqft apartment 100 miles. Contested this with the driver who I had to chase repeatedly throughout the day with a lack of communication.

I contested the invoice and was told 'tough'. They put the reasoning down to sickness and that they sought an alternative driver. Then the excuse was 'traffic' (in the time it took me to do the journey twice my items still weren't delivered). Wasn't happy at all with how this was all handled, I would seek an alternative and save your money for a company that values customer service - avoid.

19 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ripped me off, lost in court, won't pay up

See my reviews below: IMG Group has responded saying I should contact them privately. I have sent them any number of emails,to which they never respond, because they owe me money. I had to take them to court because their service was so terrible, and won the case. But now they won't pay up- not one penny in 14 months. If they ever responded to an email we wouldn't be in this situation. But now they're posting fake reviews to try to repair the reputational damage, instead of just complying with the court order.

27 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

IMG Removals was amazing

IMG Removals was amazing, the team were very professional and quick. Mish went above and beyond in helping me and I would recommend them to anyone, the only company I’m working with when moving anywhere.

19 de fevereiro de 2023
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Hi Nova, the pleasure was definitely ours! You were a Fantastic person to work with. Tea and biscuits all day long for our staff was a warm and wonderful gesture. Thank you.

Classificada 5 em 5 estrelas

Great service they was really helpful…

Great service they was really helpful especially George and Phillip they also helped me fit the washing machine I would definitely recommend them to anybody 👍👍👍

21 de fevereiro de 2023
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Mo thank you for using our services over the past years. Your custom is greatly appreciated and we look forward to our ongoing relationship.

Classificada 5 em 5 estrelas

I used this company to move and i had…

I used this company to move and i had the best experience, completely helped me from day of quote to day we moved. Office staff very friendly and helped sort out any questions i had, and the moving team was brilliant couldn't of asked for a better service highly recommend

1 de fevereiro de 2023
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Thanks Phil, pleasure to work with you. Thank you for your recommendation.

Classificada 5 em 5 estrelas

i moved from London to Birmingham the…

I moved from London to Birmingham the team was very poilte they came on time and there price was very reasonable would recommed to everyone

6 de janeiro de 2023
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

It was a pleasure working with you. Glad to hear we met your expectation, kindly refer us to your friends and family.

Classificada 5 em 5 estrelas

Moved a 3 bed house from Erdington to…

Moved a 3 bed house from Erdington to Erdington came on time and very professional would recommend

29 de dezembro de 2022
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Thank you for choosing us for your move. Our customers are valuable to us therefore they come first and we aim to go over and beyond.

Classificada 1 em 5 estrelas

Scam 101

This company will have you pay for a moving that you wont see ever again. They will block your numbers, take your money and keep your stuff.
Straight up scam.

25 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, quick and efficient. The guys are friendly and professional even dismantled and put my furniture back together again. I would highly recommend.

10 de janeiro de 2021
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

We appreciate your custom and are glad to hear we met your expectations. Kindly refer us to your friends and family in the future.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, I was very happy customer. Thank you

15 de janeiro de 2019
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Glad to hear you was a happy customer. Thank you for the positive feedback.

Classificada 5 em 5 estrelas

IMG Removals

Movers were prompt, effective and hard working. They will go outside the box to make things easier for you the client. I would recommend IMG Removals to anyone. Thanks guys!

14 de dezembro de 2018
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Thank you for using us Marie. As our slogan goes “Let us take the stress”

Classificada 4 em 5 estrelas

Great removal service from the 2 lads

Great service from the 2 lads. I did not originally book these guys but the company I booked had problem so sent this company. I would not hesitate in using them again and would recommend them to anyone.

25 de setembro de 2018
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Hi Catherine, we were only happy to step in given the circumstances of your original arrangements. Thank you for the feedback and look forward to providing you with our services next time. Guaranteed a hassle free service!

Classificada 5 em 5 estrelas

Excellent quality service provided by…

Excellent quality service provided by Misheck and his team.

We were very pleased with your professionalism and patience during packing and movement. Your attention to detail and friendly attitude made this easy and worry free!!. Everything was managed in a timely and efficient manner and left in good condition.

The service was exceptional and we will definitely recommend you and contact you for any future relocation. Millennium Academy

24 de setembro de 2018
Opinião espontânea
logótipo da IMG Removals

Resposta da IMG Removals

Hi Millennium Academy, it was our pleasure to provide you with the office moving service. We are glad to hear that we fulfilled our promise and that your move was straight forward and hassle free. Thank you for the recommendtion in advance.

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