AGGIORNAMENTO: ho riscontrato un aiuto da parte del team dell'azienda. Scusandosi per il disagio subito, mi hanno risarcito l'intero importo dell'ordinw, ovvero 30 euri e inoltre mi hanno soedito u... Ver mais
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Nachdem absetzen der Pille, erlitt ich starke Akne. Nach langem suchen und austesten von diversen Marken, bin ich auf Inaessentials gestoßen und habe mir das Lavendelwasser geholt. Es bewirkt Wunder... Ver mais
Nur abgelaufene Produkte bekommen. Über das Mindesthaltbarkeits Datum wurde einfach ein Zettel drüber geklebt, auf dem ein anderes Datum als auf der Verpackung steht. Alle waren am 07.2024 schon abgel... Ver mais
A empresa respondeu
Would recommend Ordered 2 bottles of Lavender water. Order arrived in 2 days delivered by Hermes. Product has great reviews on their website. Has only been used for a couple of days by my 2 teenage... Ver mais
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Informações sobre a empresa
Escrito pela empresa
InaEssentials is a family-owned skincare brand dedicated to creating high-quality, natural, and effective beauty solutions. With a strong focus on sustainability and environmentally-friendly practices, InaEssentials sources organic, locally grown ingredients to craft its unique and luxurious products. Rooted in both traditional wisdom and modern scientific knowledge, the brand offers a diverse range of skincare solutions designed to nourish, protect, and enhance your skin's natural beauty. InaEssentials is committed to providing you with a delightful skincare experience that harnesses the power of nature, backed by science, to reveal your most radiant and healthy skin.
Informações de contacto
Panagurishte, Rajna Knyaginya str. 13, 4500, Panagyurishte, Bulgária
- 0884677807
- unitedkingdom@inaessentials.eu
- inaessentials.co.uk
3,1
Aceitável
138 opiniões
Respondeu a 14% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Scam marketing
25 de março de 2026
Opinião espontânea
Amazing for hair growth
I am using hydrobiotic for hair growth. The results are amazing. It needs time for new hair to grow but it does an excellent job. My boyfriend see the benefits as well. We are using it for three months.
26 de janeiro de 2026
Opinião espontânea
Resposta da Inaessentials
Hello,
Thank you so much for sharing your experience! We’re truly happy to hear that you’re seeing such positive results and that both you and your boyfriend have noticed the benefits. You’re absolutely right - hair growth takes time, and consistency is key. We really appreciate your patience and trust over these three months. If you ever need guidance or have questions, we’re always here for you!
With warmest regards,
The INA Essentials Team
Prachtig bedrijf met fantastische producten!
Ik ben uiterst tevreden met dit bedrijf, hun producten maar ook service. Ik ben begonnen met het lavendel water voor mijn zoon die erg last heeft gehad van acne. Het lavendel water heeft hem geholpen met het tot rust brengen van zijn huid. Nu gebruik ik de anti haaruitval shampoo en conditioner, Wild Brandnetel en Rozemarijnolie en Zilverspar, en na 3 weken gebruik merk ik dat mijn haar voller aan het worden is. Ik vind het echt fantastische producten!
Daarnaast is een van de flesjes kapotgegaan tijdens het transport en na contact met het bedrijf kreeg ik binnen 2 dagen een nieuw flesje toegestuurd. Service is dus gewoon top!
Ik ga geen andere producten gebruiken maar blijf bij Ina Essentials!
23 de novembro de 2025
Opinião espontânea
Resposta da Inaessentials
Beste,
Hartelijk dank voor uw mooie woorden en de aanbeveling voor ons bedrijf. We zijn ontzettend blij om te horen dat onze producten zowel u als uw zoon hebben geholpen en dat u tevreden bent over zowel de kwaliteit als de service die we bieden.
Onze excuses voor het incident met de kapotte fles, maar we zijn erg blij dat ons team de situatie snel heeft kunnen oplossen en u een nieuwe fles heeft ontvangen. Uw vertrouwen is uiterst belangrijk voor ons en we zullen altijd ons best doen om de beste service te leveren.
Nogmaals bedankt voor de prachtige feedback en we zijn blij dat u deel uitmaakt van onze familie. Als u iets nodig heeft, staan wij altijd voor u klaar.
Met vriendelijke groet,
Het Ina Essentials Team
Ik heb een tijdje terug de hydrolina…
Ik heb een tijdje terug de hydrolina kamille geprobeerd omdat ik enorme eczema had, maar het heeft echt niets gedaan tegen de eczema. Het gaf zelfs een licht tinteld gevoel, en het droogde mijn huid uit in plaats van te voeden. Ik had hoge verwachtingen, want het is toch niet zo goedkoop gezien de hoeveelheid en verzendkosten. Ik heb nu de hydrolina munt en lavendel gekocht voor mijn acne, en wacht op resultaat. Ik heb het nog maar een kleine week gebruikt en de fles is al half leeg. Ik schrok hier enorm van. Te duur voor wat het is, spijtig.
12 de junho de 2025
Opinião espontânea
Nur abgelaufene Produkte bekommen
Nur abgelaufene Produkte bekommen. Über das Mindesthaltbarkeits Datum wurde einfach ein Zettel drüber geklebt, auf dem ein anderes Datum als auf der Verpackung steht. Alle waren am 07.2024 schon abgelaufen. Wir haben den 14.10.2025 und die Produkte sind vor wenigen Tagen angekommen. Kauft dort nicht mehr!
14 de novembro de 2025
Opinião espontânea
Resposta da Inaessentials
Hallo,
Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und bedanken uns, dass Sie uns über die Situation informiert haben. Wahrscheinlich handelt es sich um einen Fehler beim Drucken des Etiketts, und wir sind bereit, das Problem so schnell wie möglich zu lösen.
Wenn Sie möchten, kontaktieren Sie uns bitte, damit wir das Problem untersuchen und die beste Lösung anbieten können.
Unsere Kunden haben für uns oberste Priorität, und wir möchten nicht, dass Sie mit einem negativen Eindruck von uns zurückbleiben.
Vielen Dank für Ihr Verständnis, und noch einmal entschuldigen wir uns für die entstandenen Unannehmlichkeiten.
Mit freundlichen Grüßen,
Das InaEssentials-Team
Non acquistate
AGGIORNAMENTO: ho riscontrato un aiuto da parte del team dell'azienda. Scusandosi per il disagio subito, mi hanno risarcito l'intero importo dell'ordinw, ovvero 30 euri e inoltre mi hanno soedito un nuivo ordine a loro spese con tutto ciò che avevo acquistato. Purtroppo deve risolvere il problema con i corrieri e le relative spedizioni. L'azienda lavora comunque seriamente e i prodotti sono buoni.
Do una stella perché meno non posso, ordinato il 9/9/25, ad oggi 23/9/25 non si nulla del mio pacco, il team ti balza da una mail all'altra scusandosi. SPEDIZIONI PESSIME, ed è il secondo irdine che mi succede, mai piu! Il prodotto alla lavanda lo trovi anche su amazon, acquistatelo li almeno vi arriva.
9 de setembro de 2025
Opinião espontânea
site arnaque
site arnaque : carte débitée, aucun envoi de commande, suivi de colis impossible
12 de setembro de 2025
Opinião espontânea
Great family ran business amd products
Great customer service, fab products my daughter swear by their lavendar water for acne breakouts quick delivery and regular customer discounts bought again today but used many times.
Highly recommend
16 de julho de 2025
Opinião espontânea
Resposta da Inaessentials
Hello, Amanda!
Thank you so much for your kind words and for taking the time to share your experience with our products and service! Knowing that our products are part of your daily life and help your loved ones is incredibly inspiring for our entire team.
We are especially happy to hear that our lavender water has helped your daughter - it reminds us why we put so much passion and attention into everything we create. Your enthusiasm and trust are a real reward for us and give us even more incentive to continue offering products that truly bring about positive change.
Thank you for being part of the INA Essentials family! Your support and feedback inspire us every day and motivate us to continue to grow and improve. We can't wait to surprise you with new products and special offers in the future.
With warmest regards,
The INA Essentials Team
Avoid
I bought Bio Sunscreen SPF50 (suitable for children) - I strongly do not recommend!! All 4 members of our family got strong sun burns after 4 hours and repeated applications of this product. Including children. Never again. I placed reviews on FB and they were removed. To me this proves the company is not credable.
10 de julho de 2025
Opinião espontânea
Davvero soddisfatta
A me al momento piacciono molto. Ho acquistato inizialmente il kit alla lavanda per pelli con acne, da far provare a mio figlio. Vedo che diversamente da altri tonici sta puntualmente utilizzano il prodotto mattina e sera e devo essere sincera, la pelle è visibilmente meno infiammata e la zona dei brufoli si è ridotta. Risultato? Ho acquistato i prodotti viso anche per me e mi piacciono moltissimo. Profumo buonissimo. Il corriere poi è sempre puntualissimo e cordiale. Penso che proverò altri prodotti sicuramente.
1 de julho de 2025
Opinião espontânea
Resposta da Inaessentials
Salve, Sara!
Vi ringraziamo sinceramente per aver dedicato del tempo a lasciarci questa recensione meravigliosa. Siamo davvero felici di sapere che vedete dei miglioramenti nello stato di salute di vostro figlio. Sottolineiamo sempre che l'uso regolare dei nostri prodotti è la chiave per ottenere risultati duraturi. Siamo ancora più felici che abbiate scelto i nostri prodotti anche per voi, e soprattutto che siano adatti alle vostre esigenze. Siamo contenti che siate stati soddisfatti anche del servizio di consegna, perché contribuisce al completo soddisfacimento.
Siamo sempre qui per aiutarvi con consigli su altri prodotti. Non dimenticate di visitare il nostro sito per scoprire le ultime offerte e novità.
Grazie ancora per far parte della nostra famiglia INA Essentials.
Con i più calorosi saluti,
Il team di INA Essentials
Omg the Lavender Water is absolutely…
Omg the Lavender Water is absolutely amazing. My daughter uses it every day and her skin is gorgeous.
2 de maio de 2025
Opinião espontânea
Resposta da Inaessentials
Hello!
We are so happy to hear how much of a difference the Lavender Water has made for your daughter! We’re thrilled that she loves using it and that it helps her feel even more confident in her skin. At InaEssentials, we pour all our passion into each product, and stories like this give us the strength to keep moving forward. Thank you for allowing us to be part of her skincare journey - your trust means so much to us!
If you ever need any assistance or have any questions, please don’t hesitate to reach out. We are always here to help and ensure you and your family continue to enjoy the best of what we offer. Your satisfaction and well-being are our top priorities, and we’re grateful to be a part of your skincare routine.
With warmest regards,
The INA Essentials Team
Inutilizzabile per la puzza
Inutilizzabile per la puzza! Il prodotto alla lavanda per i brufoli puzza di rancido, la puzza rimane sulla pelle, è inutilizzabile. Pensavo fosse un difetto di quello ricevuto, visto che con prodotti naturali può succedere, ma l’azienda ha risposto che è normale. Non compratelo ad adolescenti perché non lo useranno mai!
22 de março de 2025
Opinião espontânea
Resposta da Inaessentials
Salve, Lisa!
Ti ringraziamo per il tuo feedback, è estremamente prezioso per noi. Comprendiamo che l’aroma dei prodotti naturali può essere diverso da quello che ti aspettavi. I nostri prodotti sono realizzati con ingredienti naturali che non contengono fragranze sintetiche o additivi, quindi a volte l’aroma può risultare meno familiare o più intenso di quanto ci si aspetti.
Ci impegniamo sempre affinché i nostri clienti siano soddisfatti, per questo ci siamo messi in contatto con te per assicurarci che non rimanga con una cattiva impressione della nostra azienda. Apprezziamo la sincerità dei nostri clienti e siamo sempre aperti a critiche costruttive. Speriamo che, nonostante l’aroma, tu abbia dato una possibilità al nostro prodotto, perché i suoi benefici meritano sicuramente di essere considerati.
Se hai ulteriori domande o hai bisogno di assistenza, siamo a tua disposizione per aiutarti!
Con i più cordiali saluti,
Il team di INA Essentials
Super Team mit super Beratung und…
Super Team mit super Beratung und tollen Produkten, besonders für empfindliche Haut.
Sehr gerne wieder
11 de março de 2025
Opinião espontânea
Resposta da Inaessentials
Hallo, Yvonne!
Es freut uns sehr zu hören, dass Sie solch positive Eindrücke von unserem Team gewonnen haben. Unser Ziel ist es immer, unseren Kunden zu helfen, die besten Produkte für ihre einzigartigen Bedürfnisse auszuwählen, und wir streben ständig danach, mehr darüber zu lernen, wie wir Ihnen noch besser dienen können. Wir legen großen Wert darauf, jeden Einzelnen und seinen ganz persönlichen Hautpflegeweg zu verstehen, damit wir die individuellsten und effektivsten Empfehlungen geben können.
Vielen Dank, dass Sie Teil unserer INA Essentials-Familie sind, und wissen Sie, dass Sie immer auf uns zählen können.
Mit herzlichen Grüßen,
Das INA Essentials Team
Great product poor security and commitment to customers
Firstly - I love the products
BUT
I have been trying to purchase products for about 2 months now and every time my anti virus product flags them up for a malvertising threat - a threat is a type of malware that is spread through online advertising.
I have contacted the company mutli times through multiple ways - email, facebook - to let them know.
After the third attempt I got reply - whilst at first it seemed that they took it seriously - I am not sure that they did in the end - as almost 6 weeks later and nothing has changed. I have contacted my anti virus company and asked them to check and they still stand by that the advertising company that your details are being sent to f8bcrx6trk . com is a bad webpage and therefore the threat still stands.
Inaessentials have told me to ignore the warning and just buy anyway - which I find shocking!
I have sent all the details I have to inaessentials to help this in resolving this issue - but sadly it seems that they do not take the website security as seriously as I would have liked - I have not heard back from them in weeks and sadly I know don't expect to, hence my review here
Please take care when ordering from this website I would not want anything awful to happen to your data
Who knows
Stay safe online people
10 de março de 2025
Opinião espontânea
I recently ordered Valentine’s Day gift…
I recently ordered Valentine’s Day gift set, which by some confusion I only received only one product for £69.99. I felt sad and disappointed and when I checked my order it said I only ordered the Rose Crème. I couldn’t believe because I knew very well I ordered the gift set. Sent e mail to customer service they were so helpful and understanding and decided to give a free voucher to order the rest of the products. I n my experience this company is Genuine.. No doubts at all. Thanks Ina Team.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Inaessentials
Hello!
Thank you so much for sharing your experience with us! We sincerely apologize for the confusion with your order and completely understand how disappointing it must have been at first. We are so happy to hear that you’re satisfied with how our team handled the situation! We always strive to find the best solution for our customers, especially when unexpected issues arise. Your kind words truly warm our hearts, and that means everything to us. It’s the most important thing for us – to be there for you and support you every step of the way.
We’re glad we were able to resolve things and that you’re happy with the solution. You can always count on us whenever you need assistance.
With warmest regards,
The INA Essentials Team
I’m a regular customer
I’m a regular customer. Placed few orders for the past two years. Products are high quality, as expected and 100% organic. Lavender water is ace for my teenage kida and Lemon Balm hydrolina as well as camomile water are both my favourites.
1 de dezembro de 2024
Opinião espontânea
Resposta da Inaessentials
Hello!
From the bottom of our hearts, thank you for being a part of our family all these years! Your trust and support truly mean everything to us. We are absolutely delighted that our products are part of your daily routine and are making a real difference for you and your children. The Lavender Water is truly magical for the skin, and the Chamomile and Lemon Balm Hydrobiotic is favorite for many of us!
Your kind words inspire us to continue pouring love and care into every drop so we can offer you only the best. It’s hard to express how much it means to us to be part of your journey towards better health and well-being. INA Essentials will always be here for you, ready to support you every step of the way!
With warmest regards,
The INA Essentials Team
Rossore eccessivo sul viso…
Da questo prodotto non mi aspettavo miglioramenti ma almeno che fosse un buon tonico. Risultato? Applicato sul viso fa diventare il viso fosso nelle zone dove ce del acne, viso rosso e irritato. Non mi piace per niente.
20 de janeiro de 2025
Opinião espontânea
Sehr zu empfehlen
Bestelle seit den Anfängen von Inaessentials und bin restlos von den Naturprodukten begeistert.Freundlicher Service gehört ebenfalls dazu.Danke👍
2 de outubro de 2024
Opinião espontânea
Resposta da Inaessentials
Hallo!
Vielen Dank für die wunderbare Rückmeldung! Es ist uns sehr wertvoll, dass Sie seit den Anfängen Teil der InaEssentials-Familie sind und unsere Naturprodukte zu schätzen wissen.
Unsere Kunden sind unser oberstes Anliegen, und wir streben immer danach, Ihre Zufriedenheit zu gewährleisten. Sie können immer auf unsere Hilfe und Unterstützung zählen, wann immer Sie sie benötigen.
Noch einmal vielen Dank, dass Sie Teil unserer Familie sind! Ihr Vertrauen und Ihre Unterstützung bedeuten uns sehr viel. Wir hoffen, dass wir Sie weiterhin mit unseren Produkten begeistern können und immer an Ihrer Seite stehen dürfen.
Mit herzlichen Grüßen,
Das InaEssentials-Team
Top product en snel geleverd gekregen.
Besteld en snel geleverd gekregen.
Ik was erg sceptisch aangezien ik al heel veel geprobeerd had en niets voor langere tijd werkte.
Maar echt dit product is echt onze redding geweest.
Normaal in de zomer met zonnebrand, zon, water enz is de huid van mijn dochtertje 1 groot probleem. Nu de eerste week elke dag 1 keer gebruikt en na 3 dagen trok alles al haast weg. Daarna alleen nog hoeven gebruiken als ze een beetje jeuk kreeg en dit was echt minimaal. Hup spul op een wattenschijfje beetje deppen en klaar.
Dit had ik in ieder geval nooit verwacht maar zo blij ermee.
25 de agosto de 2024
Opinião espontânea
Resposta da Inaessentials
Hallo, Charissa!
Hartelijk dank voor de mooie woorden, die betekenen zoveel voor ons en laten ons zien waarom we alles zijn begonnen! We zijn zo blij dat ons product zo veel heeft geholpen voor jou en je dochter. We begrijpen helemaal hoe frustrerend het kan zijn om voortdurend naar een oplossing te zoeken die echt werkt. Daarom is het voor ons de grootste beloning om te weten dat ons product je heeft geholpen na al die inspanningen.
Het is echt geweldig dat je zo tevreden bent en dat het product je verwachtingen heeft overtroffen. We hopen dat het nog steeds zo goed blijft werken en dat je dochter zich nog beter zal voelen.
Bedankt dat je deel uitmaakt van onze INA Essentials-familie en ons steunt! Als je iets nodig hebt, kun je altijd contact met ons opnemen.
Met vriendelijke groet,
Het INA Essentials-team
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