Ordered ONE item online. Claims 3-5 business days delivery. 10 days later the item was only now picked up by the courier. No one could assist in telling me what is happening with it, no one wants to... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Incredible Connection- Gateway Branch - Lived up to its name and gave me incredible customer service. From the 1st visit Dudu from tech support was so helpful and informative . I've been to many st... Ver mais
I had the best service experience from Festus Panduleni at the Mall situated in Walvis Bay. His knowledge of the product ( Samsung TV) as well as the extra mile he went to assist me was incredible.... Ver mais
I would like to thank two wonderful women...who helped me alot in doing an upgrade for a laptop...Tanya and Hanneh from the gateway branch...Tanya as been very helpful and very polite and understandin... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Incredible Connection is part of Connection Group Holdings (Pty) Limited, which is a wholly owned subsidiary Incredible connection aboutof the JDG Trading (Pty) Ltd. As a technology category specialist retailer, we focus on bringing technology solutions to life. We have the widest range of leading national and international brands and work hard at supplying products that, while pushing the technology boundaries, make a practical difference in any home or business environment.
Informações de contacto
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stay away from incredible connection…
Stay away from incredible connection online, they delivered a damaged gas heater, now iam stuck with it since I cannot return it, I’ve even went to their shop in Brooklyn mall and they are just as useless as the online ones. The level of incompetence is shocking. This is the second time I have to go through this with them. Their return process is so so *****. I’ve spent almost R500 of petrol and airtime trying to return this. Iam still stuck with it. Never again.
Great customer service from Thabang
I drove all the way to Incredible connection Menlyn park store again today because of the good customer service I received from Thabang. Today I had the pleasure of getting help from him again, and I must say I walked out of the store very happy with my purchase. Keep up the good work Menlyn!
Crap online service
Crap online service. First delivered a broken stove. Took three weeks to phone me back. The delivered a used camera lense protector and refused to collect it while we dont live near a shop.
I had the best service experience from…
I had the best service experience from Festus Panduleni at the Mall situated in Walvis Bay.
His knowledge of the product ( Samsung TV) as well as the extra mile he went to assist me was incredible.
Festus is an absolute asset to the company. Please take good care of him.
Jayden was of great service
Jayden was of great service, she gives service with a smile and assisted me in getting a discounted option
Nathan from Incredible Connection New…
Nathan from Incredible Connection New Market, gave exceptional service. He was patient in showing and explaining different products.
Bad service
Get better customer service and courier then I will up my rating. Got an sms on Monday my package is out for delivery. All I keep hearing is in the week when I ask. Great, so what day exactly. Useless
Thanks for you great service Boipelo…
Thanks for you great service Boipelo And Mase,much appreciated
ODWA IS A STAR
i would like to send my positive review to Odwafrom alberton city incredeble connection , his smile made my visit as smooth, he is very technical and patient especially with us who are not technology fit. thank you very much for helping me get a contract and transfer all my data from old to the new phone. Odwa is a star.
Great service from Lindo and Lucia…
Great service from Lindo and Lucia Thank you .
Incredible Connection- Gateway Branch
Incredible Connection- Gateway Branch
- Lived up to its name and gave me incredible customer service. From the 1st visit Dudu from tech support was so helpful and informative . I've been to many stores but generally walk out due to lack of information . Dude was so sincere through my whole process of having a repair done and I'm so pleased my laptop is a major part of my work and I am glad I trusted Incredible connection.
Incredible Connection Online Delivery
Upon reading many bad reviews of Incredible Connections online delivery, I became skeptical and worried if I would experience the same or recieve my order at all. In conclusion i recieved my order on time and was provided with updates and tracking of my order before it arrived. Great Delivery.
Greenstone Branch bad service from Manager and sales people
Incredible connection Greenstone Branch bad service from manager and sales people. I visited this store because a laptop was advertised at R7 999, but when I chose it and went to pay, the promo price sticker was removed and I was told it was R8 999. The staff would not assist, managers refused to engage and showed incorrect paperwork. I returned the next day and saw the price was still advertised. This felt misleading and unprofessional.Now when I told them I would rather return the laptop , they said they will deduct R1500. Such dishonest and unethical staff.
I tried cancelling my order the next…
I tried cancelling my order the next day after placing it and was told it was already with the courier service and that I should wait and reject it when they deliver. I’ve called and sent emails but I still haven’t received feedback with regards to my refund. The only email I got was them asking me to send a picture of what I ordered because they put the correct item, but it had already been sent back by the courier service.
Kefilwe helped us as soon as we got in…
Kefilwe helped us as soon as we got in the store
Kenilwe was very nice and helpful
Kenilwe was very nice and helpful
Absolutely awful experience at Incredible Connection
Absolutely awful experience at Incredible Connection, Menlyn Mall. The customer service was beyond disappointing. The staff member who helped us, Thato, was painfully slow, seemed completely unsure of what she was talking about, and made a simple process drag on forever. We stood around waiting while she fumbled through basic information and offered zero urgency or confidence.
There was no sense of professionalism, no product knowledge, and no respect for customers’ time. For a store that sells tech, you’d expect the staff to at least understand what they’re selling, but clearly that’s asking too much here.
Would not recommend this branch at all. Save yourself the frustration and go literally anywhere else!!!
I was at incredible connection today…
I was at incredible connection today and the customer service was excellent.i was assisted by Evanthia ..I came in confused but I came out happy.
Service from Incredible Connection Wonderpark
What made my experience great was the service I got from Tebogo and Lesego from Incredible Connection Wonderpark. It was exceptional and they were kind.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








