Independent Living & Hearing Opiniões 

201
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Martina attended my home today for the first follow-up visit after my initial hearing aid fitting 2 weeks ago. She was extremely knowledgeable and answered all the questions I had been saving for her... Ver mais

Classificada 5 em 5 estrelas

I cannot rate this company high enough. Having seen an ad online offering a free 'in home' test' along with the option of free hearing aids (if you meet the age criteria etc), I was called by the co... Ver mais

Classificada 5 em 5 estrelas

Gary was fantastic from start to finish. He was professional, friendly, and incredibly patient with my mum, making her feel completely at ease throughout her hearing assessment. He explained everythin... Ver mais

Classificada 5 em 5 estrelas

From the start my experience with this company has been excellent, Very good communication. Had my hearing test this morning with Martina and what a very knowledgeable and friendly young lady she... Ver mais

Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista

Escrito pela empresa

Independent Living & Hearing are a hearing & mobility company operating from Dublin, covering all of Ireland. We provide state of the art hearing tests in the comfort of your own home or at our shop located in Dublin. We provide the next best steps if we do find a hearing loss. We are an Independent hearing company meaning we have access to a wide range of laboratory allowing us to offer the best hearing technology at the best prices. Our hearing tests are completely free of charge and there is no obligation to purchase hearing aids from us.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

201 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(201)

77 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

5 Star

We had a great experience with this Company from start to finish. I simply filled in an enquiry form online for my Dad and was contacted the next day with an appointment. Gary called to the house and tested my Dad,went through everything with us, informed us about the grant and got him sorted with new hearing aids, came back with them today. He could hear better straight away, he is delighted. Gary was very patient,professional and friendly. 5 Stars

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Not charging properly.

Had a problem with my aids. From time I reported same to time problem fixed , absolutely super service. My problem was explained in detail by services man. Told me about things to look out for and how to rectify. Super super service. Would have no problem recommending this company.
Kevin Brennan, Bunclody.

13 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I am very pleased with the experience.

I am very pleased with the experience I had with Independent Living and Hearing.
Gary called and did my test which was great being able to have it done in your own home. I had my Hearing Aids fitted less than 1 week later.
Gary was very professional and answered all of my questions. I will be recommending him and the company to my friends.
Thank you
Annette

12 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I couldn't be more satisfied with the…

I couldn't be more satisfied with the service I received. The audiologist Blake was incredibly knowledgeable and took the time to explain the different types of hearing aids available. Overall my experience was excellent. I highly recommend them.

10 de fevereiro de 2025
Opinião espontânea
logótipo da Independent Living & Hearing

Resposta da Independent Living & Hearing

Thanks for taking the time to leave a review, we are so pleased to read about your experience with us

Classificada 4 em 5 estrelas

Recommended

I have given this company a 4-star rating, only because of the difficulties I initially experienced in getting a response to my phone calls, and scheduling home visits. That said, all three of the audiologists who ultimately assisted me with hearing tests and hearing aid fittings, were extremely professional and friendly. I would certainly recommend Independent Living and Hearing. Thank you to the team who assisted me.

31 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

My mother got a hearing aid from them and she wasn't happy with it, they had three different people out trying to convince her the hearing aids were fine. They said she could return if not happy for a full refund, but every time she tried to send back they said not to and they would send someone else out. In the end she had to get the solicitors involved to get her money back. Very shameful company taking advantage of elderly customers.

2 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Having dealt with two other hearing aid…

Having dealt with two other hearing aid companies - it was third time lucky to have found independent living & Hearing .
Recently I had difficulty with the aid, I thought I’d have to travel from Donegal to Dublin to have it repaired - after a phone call a representative was assigned to call to my home .
The representative that called was Joanne Mc Gee . Her customer service and Knowledge of the products was outstanding - her help and guidance was exceptional . After she replaced my hearing aid , she texted me that evening and next day to check on how I was doing . Joanne knew I was going to France for work ,a week later she texted me again to check on me . I had felt the volume could be better , as soon as I got home Joanne called to adjust the volumes for me , I could not get over this attention . I hope the company recognise her for the employee she is .
Very well done Joanne , from a very satisfied customer . Kindest Regards
Patrick Mc Fadden
6 Ballyraine
Letterkenny
Co Donegal F92 R2FH.

4 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I Couldnt be happier Michael Doherty am very pleased to say that my…

I am very pleased to say that my experience with Independent Living and Hearing has just been second to none.
When I first contacted the company I got a reply within days. I received a booking date for a home appointment which made all so convenient.
I had my hearing tested by a very helpful lady, Joanne Mc Gee, who could not have been more helpful to me, by explaining and advising on my needs.
I continued to order what I wanted. Joanne came back about a week after with my aids for fitting. I can't explain the benefits to my hearing ,my life this has made. I totally recommend this company for their follow up and their staff, especially Joanne, on their dedication to their clients.Extreamly in customer. Michael Doherty Donegal

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never Again

Never Again
Independent Living & Hearing have no interest in its patient’s. Their only am is to extract money from vulnerable customers in my opinion. I was told I needed expensive hearing aids. I got a second test done elsewhere and found I had a calcified eardrum which needed to be operated on. No need for hearing aids

Please note I’ve never ever taken calcium tablets and it certainly was not discussed during my consultation. Fabrication of the truth. 😂

27 de setembro de 2023
Opinião espontânea
logótipo da Independent Living & Hearing

Resposta da Independent Living & Hearing

Good Evening Mr Ismail,

Many thanks for your review, we are sorry to see you have rated us as a 1 star.

We have reviewed your case and can see you had a hearing test with us on the 27/09/2023, we advised at the time that the test result showed a hearing loss in the left ear, it is also noted that problem had been happening for 6 months, it was also noted CL tablets were taken.

Hearing aids were not prescribed and we recommend a further test in the future to test again. It was booked for 6 months later but the repeat test never happened. This doesn’t align with your comment on our aim only being to extract money from vulnerable customers.

We are very proud of our customer review channel which is Google reviews currently at 4.9. Please offer check out the many Facebook comments from our patients. We offer a very transparent service, demonstrating to patients the type of loss they have (if any) and the range of options available.

We have also reviewed the notes on your file and can see you attended with someone else who else had a test and that both tests were arranged through a colleague of Independent Living and Hearing.

Many thanks for taking the time to leave a review.

Regards

Independent Living and Hearing

Classificada 5 em 5 estrelas

Best Hearing aids

I had a great experience when joanne
tested my hearing and fitted me with hearing aids. I was very nervous but this lady put me at ease with her friendley banter.The hearing aids were small and discreet, now i feel i can again join in conversations and turn the TV down. They are the best.Thank you
Eamonn McGeehan

27 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Not good,,

Not good,,, I Have had nothing but Trouble from day one. when i 1st got fitted in july I have had visits 3 times. I Decided to up grade to rechargeable ones!! that was a mistake?? they were worse. I am waiting on answer to return them

10 de julho de 2023
Opinião espontânea

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