Indespension Opiniões 315

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thank you Toby for outstanding customer service - you have truly gone above and beyond to help my small (and stranded without an axle!) business and I am indebited to you for making the quick delive... Ver mais

Classificada 5 em 5 estrelas

I had an absolutely brilliant experience with Indespension Newcastle once again. They fitted a tow bar to my car and sorted me out with a fantastic deal on a new trailer couldn’t be happier wi... Ver mais

Classificada 3 em 5 estrelas

Had towbar fitted 18 months ago and used once. Happy with the product and a good price, however the module has been placed facing up and filled with water from condensation and possibly through the li... Ver mais

Classificada 5 em 5 estrelas

An excellent service, staff helpful, knowledgeable and courteous. Order processed quickly and without any drama. Not a big order total value £105 Order placed Tuesday the 6th Sept at approx 3pm and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de reboques
  2. Fornecedor de equipamento para reboques
  3. Concessionário de reboques
  4. Aluguer de reboques
  5. Oficina de reparação de reboques

Escrito pela empresa

Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.


Informações de contacto


4,1

Bom

TrustScore: 4 em 5

315 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Great service, however delivery charge too high

Firstly as Indespension have closed both the Norwich & Peterborough stores, and thus have no representation in the East of England, I had little choice than to order spares on line.
The spares order was handled promptly, with great communication and the item was delivered within 48 hours of ordering.
However I am of the opinion that the delivery charge of £25 is exorbitant by the standards of other on line services, and should be reviewed

21 de março de 2023
Opinião espontânea
logótipo da Indespension

Resposta da Indespension

Hi Peter, apologies about the concern with the branches we do have 1 in Ipswich. Sadly the carriage prices are out of our control as the couriers charge per weight and size and we feel we are competative.

Classificada 5 em 5 estrelas

fast delivery

fast delivery. . competitive price. quality genuine product.local UK company

6 de março de 2023
logótipo da Indespension

Resposta da Indespension

We are pleased with the positive feedback and happy the service was to a high standard

Classificada 5 em 5 estrelas

Indespension best on the Internet

Indespension had the best prices on the Internet, delivery was not the usual extortionate rate for delivery to INVERNESS, and they were quick. VERY WELL DONE!!

15 de março de 2023
Opinião espontânea
logótipo da Indespension

Resposta da Indespension

Thank you for the positive feedback, so happy you found our service to be of a high standard.

Classificada 4 em 5 estrelas

Item was great and looks good quality

Item was great and looks good quality. Delivery time was ok however It was sent to the wrong address. Luckily there was someone home to accept

22 de fevereiro de 2023
logótipo da Indespension

Resposta da Indespension

So pleased you are happy with the item, sorry for any concerns with the delivery

Classificada 4 em 5 estrelas

The units are fine

The units are fine, it’s unfortunate that your courier managed the rip the packaging and damaged the plastic blanking caps the the square section unit. We have fitted the units and hopefully all will be ok.

17 de fevereiro de 2023
logótipo da Indespension

Resposta da Indespension

Hi Phil, great to speak to yourself. As promised in our phone conversation I will send a couple of replacements out to you just incase they are need. Our apologies again for the concern this may have caused but so glad we are able to resolve this.

Classificada 5 em 5 estrelas

Top trailer parts suppliers…

Parts ordered on a Monday online delivered Wednesday. There had been a webstore update on Monday evening so some items were short, took 30 seconds on phone and was sorted. Items arrived on the Friday. All fitted perfectly and really good quality.

30 de janeiro de 2023
logótipo da Indespension

Resposta da Indespension

So happy we were able to help in a timely manner Steve

Classificada 4 em 5 estrelas

Found part I wanted

Found part I wanted. Arrived early.
Could do better on price and could do better on communicating when product will arrive.

31 de janeiro de 2023
logótipo da Indespension

Resposta da Indespension

Thank you for the review, we are always trying to improve our service and will take your comments onboard.

Classificada 5 em 5 estrelas

Surplus items returned for refund got…

Surplus items returned for refund got lost in the post but despite this, refund was paid on the same day of my enquiry. Excellent service!

31 de janeiro de 2023
Opinião espontânea
logótipo da Indespension

Resposta da Indespension

So happy we were able to deal with this quickly for you Neil.

Classificada 5 em 5 estrelas

There was a slight snag with the order…

There was a slight snag with the order which was promptly sorted by Josh Bourn who also arranged a swift delivery. Well done and thank you.

13 de janeiro de 2023
logótipo da Indespension

Resposta da Indespension

Thank you for the feedback, we are so happy to have resolved your concern.

Classificada 5 em 5 estrelas

Great service

Great service, excellent communication during transition of goods and brilliant delivery service.

12 de dezembro de 2022
logótipo da Indespension

Resposta da Indespension

Thank you for the feedback we do try our best to make things easy for customers

Classificada 5 em 5 estrelas

great customer service

great customer service, was told out of stock would be at the end of following week but actually received parts beginning of week kept up to date by email very good service would highly recommend

14 de novembro de 2022
Classificada 1 em 5 estrelas

Sent an item that was not described…

Sent an item that was not described properly, agreed to pick it up and refund, then changed their website description to cover their lies and won't answer any emails or get in touch, not the service you would except from a company like this

24 de novembro de 2022

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