Innpacked Ltd Opiniões 

358
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stephen and team were fantastic in managing my premise licence application. There were a few challenges along the way - thanks Lambeth - but Stephen got the job done. Very grateful.

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were guided through each and every step of our premises Licence application. The team were only a phone call away, emails were promptly responded to. They liased with local policing and councils a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Innpacked got us sorted from start to finish, helped us get the plans right, spoke to the right people, chased the council and helped negotiate conditions with our premises license. They kept us... Ver mais

Informações sobre a empresa

  1. Consultor

Escrito pela empresa

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(358)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great team that are really supportive

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear.

Popped into the office to deliver all my paperwork, really friendly team who sent my docs off promptly.

Highly recommended!

19 de janeiro de 2026
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Resposta da Innpacked Ltd

Thank you for the great review. We’re really pleased to hear that the learning and exam process felt clear and well supported, and that we could guide you all the way through to successfully gaining your personal licence.

It was also lovely to welcome you into the office, we’re glad the paperwork handover was quick and straightforward. Thanks again for the recommendation, and we’re always here if you need us in the future.

Best Regards
The Innpacked Team

Classificada 5 em 5 estrelas

Innpacked's service was outstanding in…

Innpacked's service was outstanding in all aspects. They transformed what seemed a complicated task into simple, easy-to-follow steps, guiding us with expertise, clarity, and patience every step of the way.Stephen, Emma, and Grace were exceptional: consistently accessible, patient with our numerous inquiries, and remarkably fast in their responses. They efficiently secured both our premises and personal licences on schedule and within our budget.We will definitely turn to them again for all our licensing requirements — they come highly recommended.

21 de dezembro de 2025
Opinião espontânea
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Resposta da Innpacked Ltd

Thank you for such a thoughtful and detailed review. We’re delighted to hear that the process felt clear and manageable, and that we could support you every step of the way.

Stephen, Emma, and Grace will really appreciate your kind words, they take great pride in being accessible, responsive, and thorough. We’re glad we could secure everything on time and within budget, and we look forward to supporting you again with any future licensing needs.

Thank you for the recommendation. Best Regards
The Innpacked Team

Classificada 5 em 5 estrelas

I love the way that company interacts…

I love the way that company interacts with their customers.

12 de dezembro de 2025
Opinião espontânea
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Resposta da Innpacked Ltd

Thank you for your kind feedback. We really appreciate you taking the time to share this and are glad our customer service stood out to you. Best Regards
The Innpacked Team

Classificada 5 em 5 estrelas

Premises License

Great experience from start to finish. Highly recommend.

28 de novembro de 2025
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Resposta da Innpacked Ltd

Thank you for the recommendation. Please do not hesitate to contact us if there is ever anything else that you require.
Best Regards
The Innpacked Team

Classificada 5 em 5 estrelas

Great Experience!

The team were great, special thanks to Stephen. Pleasure working with everyone involved. Thanks - Sam

6 de novembro de 2025
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Resposta da Innpacked Ltd

Hi Sam,

Thank you for your positive review. Stephen is a fantastic member of the team and it is appreciated that you have mentioned his hard work.
It was a pleasure working with you and we look forward to being able to offer you help at anytime you require going forward.

Best Wishes from all at Innpacked.

Classificada 5 em 5 estrelas

Great Communication

Great communication and they made sure to explain everything in detail and kept me in the loop through out the process of obtaining our licence.
Know how to take care of the clients

3 de novembro de 2025
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Resposta da Innpacked Ltd

Thank you for the positive review, it was a pleasure working with you. Please do not hesitate to get in touch if there is anything else that you need.
From The Innpacked Team

Classificada 5 em 5 estrelas

Kelli was an excellent trainer

Kelli was an excellent trainer, setting me up perfectly to pass the personal licence exam. Thank you for all your help!

26 de agosto de 2025
Opinião espontânea
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Resposta da Innpacked Ltd

It was a pleasure and congratulations.

Classificada 5 em 5 estrelas

I’m extremely impressed with the…Impacked Team

I’m extremely impressed with the Customer Care team. They are professional, polite, and always ready to help. Their quick responses and problem-solving attitude make the experience smooth and stress-free. Excellent service and great communication—keep up the amazing work!

10 de outubro de 2025
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Resposta da Innpacked Ltd

Thank you so much for the positive review - we look forward to being able to help with any future requirements.

Classificada 5 em 5 estrelas

Excellent- Licence Granted with no objection

Excellent service from Stephen and other team involved in the process of our premise alcohol licence. The location that we are Stephen clearly explained to me the process as this zone is a bit difficult to obtain. But by receiving his conditions before he submit to the Council, I was relief about it. He had everything ready in details to submit. The application process from the start to finish was communicated clearly to me at each stage. Highly recommended Innpacked Ltd. Continue the excellent service Stephen.

19 de setembro de 2025
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Resposta da Innpacked Ltd

Thank you for the lovely review - it was great to work with you and we are so pleased that you have your licence. Good luck for the future and please let us know if there is anything else that we can do for you
All the team at Innpacked

Classificada 5 em 5 estrelas

Excellent service

Excellent service

Professional, was available majority of time, returned any calls within an hour when.
Informative and knowledgeable regards all matters.
Made the process smooth and pain free.

10 de setembro de 2025
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Resposta da Innpacked Ltd

Thank you for your review, it was a pleasure working with you to gain your premises licence. If there if ever anything you need we would be delighted to help
Thanks again from all at Innpacked

Classificada 5 em 5 estrelas

Thank you for all your help in securing…

Thank you for all your help in securing my premises licence. 5 star perfessional service. Highly recommend 👌

15 de setembro de 2025
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Resposta da Innpacked Ltd

Thank you for your review, we are delighted that you have gained your premises licence and that we were able to be a part of that.
If there is ever anything else that you need, please do not hesitate to contact us.
Best wishes from all at Innpacked

Classificada 5 em 5 estrelas

Excellent training training course

Excellent training training course, gained my personal licence with the ongoing support from the team at Innpacked licensing consultants. Would highly recommend the course and will definitely be using again in the future for staff training !

10 de agosto de 2025
Opinião espontânea
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Resposta da Innpacked Ltd

Thank you for your review - We look forward to working with you again soon.

Classificada 5 em 5 estrelas

Prompt responses

Prompt responses, ease of use and clear instructions. Good course notes and online course

21 de agosto de 2025
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Resposta da Innpacked Ltd

Thank you - We love to hear such positive reviews.
We look forward to welcoming you back to Innpacked if there is ever anything else you need

Classificada 5 em 5 estrelas

Innpacked were exceptional in every…

Innpacked were exceptional in every respect. What initially felt like a daunting and complex process was broken down into clear, manageable steps — and we were guided with patience, clarity, and expertise throughout.

Stephen, Emma and Grace were superb: always available, endlessly patient with our countless questions, and impressively quick with turnaround times. They successfully delivered both our premises licence and personal licence on time and within budget.

We’ll absolutely be using them again for all our licensing needs — highly recommended.

18 de agosto de 2025
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Resposta da Innpacked Ltd

Thank you for the review - we are all so happy that we were able to work with you to get your licences and we very much look forward to working with you again.
From all at Innpacked

Classificada 5 em 5 estrelas

They have submitted my application for…

They have submitted my application for 24 hours premises license and it's successfully approved today I just want to thank you to innpacked Ltd team and specially to Mr Steve he is really kind and helpful guy 👌

30 de julho de 2025
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Resposta da Innpacked Ltd

Thank you for so a glowing review - it was a pleasure working with you. Everyone here is so pleased to have got the results that you were looking for.
Please do not hesitate to contact us again if you need anything.

Classificada 5 em 5 estrelas

APLH online course!! Absolutely brilliant

I recently took the face to face APLH course in Bournemouth. It was a great course and Kelli was hugely knowledgeable and friendly.
Lunch was provided and the whole experience was well worth doing the course in person rather than online - I passed the exam and was given the results instantly which was brilliant.
Well done Innpacked and thank you to all

24 de julho de 2025
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Resposta da Innpacked Ltd

Thank you for your review - its was lovely to meet you and congratulations on your score! We look forward to working with you going forward on both your personal license application and premises license.

Classificada 5 em 5 estrelas

knowledgeable and helpful staff

Staff were extremely knowledgeable and helpful throughout the whole process, keeping us informed every step of the way

16 de junho de 2025
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Resposta da Innpacked Ltd

Thank you for your positive feedback -We are really pleased that you are happy.
Always here to help whenever you need us
From all at Innpacked

Classificada 5 em 5 estrelas

The lecture notes and sessions were…

The lecture notes and sessions were very detailed and easy to understand. I must say you will need to emphasize on the downloadable materials as these really helped. It took me awhile due to my workload, but once I made up my mind to finish it, it was done. Thanks for the online help too during the setup. All good guys.

13 de junho de 2025
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Resposta da Innpacked Ltd

Thank you so much for your feedback! We're really glad to hear that you found the lecture notes and sessions clear and helpful. We appreciate your point about the downloadable materials - it's great to know they made a difference, and we'll be sure to highlight them more in the future.

Well done on pushing through despite your busy schedule, and we're happy the online support was useful during setup. Thanks again for your kind words!

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