3 months, No shipping info
While support responses are quick if you reach out, they have delayed my package and has not proactively provide status updates. I purchased on Sept 10, asked where the shipping information was on Oct 8, to which they responded saying it has not been fulfilled, therefore no shipping info yet. Nov 12 I reached out again asking why the delay, to which they responded immediately that it was due to technical difficulties. I’m writing this as of Nov 25 and have said if product is not received by end of this week in 3 days (3 months since purchase), I’d want to cancel. They didn’t say that this would be impossible but who knows where in China is this product stuck in? Will wait to see if this company is honest to cancel. At this time, there is still no shipping information.







