Inspiro.Online LTD Opiniões 26

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing door—it fits perfectly and looks fantastic. The quality is excellent. Delivery took a bit longer , but we didn’t mind waiting. It was definitely worth it and great value for the price.

Classificada 5 em 5 estrelas

Very happy with our new front door. 1m wide steel door in walnut effect, with mirror sidelights. Made to measure and fitted really well. Had so many compliments from friends and family. Looks really... Ver mais

Classificada 4 em 5 estrelas

On the plus side, Inspiro Door is very good quality and looks great. We are very pleased with it. On the minus side, Door took longer to arrive than we expected and the communication regarding this... Ver mais

Classificada 5 em 5 estrelas

Thank you very for our doors,they are just an amazing,very high quality and wonderfull design.A personal thanks to Rafal for his job,who fixed our doors professionaly!👍👍👍

Informações sobre a empresa

Escrito pela empresa

Inspiro.Expert - external and internal doors. Welcome to Inspiro.Expert store, a supplier of top-class external and internal doors We offer current steel, composite, PVC and aluminium front doors and a very wide selection of modern internal doors. You will find here contemporary energy-saving products, professional advice, and friendly customer service. Get to know Inspiro and see why it is worth choosing our doors.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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Como esta empresa usa o Trustpilot

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Classificada 2 em 5 estrelas

Poor company

When ordering the doors, I was informed that the order would be fulfilled within 30 days. After waiting, I emailed the company. The return emails were always equally unpleasant and lacking any information or specifics. The communication is terrible, with no information and overwhelming the customer. I sometimes had to sent two emails to receive any information. Three days before receiving the door, I received an email strongly recommending that someone be at home because the courier would need help unloading. It's a joke paying over £100 for delivery and you still have to be home to help? I understand be at home to reveived the door but not help lifting. I highly recommend the doors; they are sturdy and worth the price, but I would order them from a different supplier.

13 de dezembro de 2025
Opinião espontânea
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your feedback. We apologize for the inconvenience related to the delivery and the lack of proper communication on our part. We will learn from this situation and implement improvements to prevent similar issues in the future. At the same time, we sincerely appreciate your kind words about the doors themselves. We are glad that you are satisfied with their quality and durability, and we thank you for recognizing the value of the product.

Classificada 5 em 5 estrelas

Wow great front door

Very happy with our new front door. 1m wide steel door in walnut effect, with mirror sidelights. Made to measure and fitted really well. Had so many compliments from friends and family. Looks really expensive. Good communication through the process and they sent us free samples of the different colour options. From ordering to delivery was quite long time (around 9 weeks), but fine given the quality and made to measure.
Initially was little apprehensive due to the low number of Trustpilot reviews and, because the factory is in Europe, most customer reviews on their website were not from UK. But happy went with them and would recommend.

7 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Made to measure front door with…

Made to measure front door with sidelights, good price compared to other quotes. Door very well packaged (delivered from Poland)
Went up easily and looks great , sturdy and well made.

6 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Door

“Excellent quality door! Sturdy, well-made, and beautifully finished. It looks great and feels built to last. Highly recommend!”

25 de outubro de 2024
Opinião espontânea
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your fantastic review! We’re thrilled that you appreciate the quality of our doors – their sturdy construction, durability, and beautiful finish are very important to us. It’s great to hear that the door meets your expectations and looks amazing.

Thank you as well for your recommendation! If we can assist you in the future, please don’t hesitate to reach out. Wishing you many years of satisfaction with your door! 😊

Classificada 5 em 5 estrelas

We love the door we purchased

We love the door we purchased, it's a real heavy duty door and looks great. The company were very helpful with any questions and queries we had and delivery was very smooth.

28 de novembro de 2024
Opinião espontânea
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you so much for your review! We’re delighted to hear that you’re happy with your new door – its durability and great looks are our top priorities. We’re also pleased to know that our team was able to assist with all your questions and that the delivery process went smoothly.

If there’s anything we can help you with in the future, please don’t hesitate to reach out. Wishing you many years of satisfaction with your door! 😊

Classificada 5 em 5 estrelas

Great Doors, Highly recommended

I must admit i was very nervous about using this company as i couldn't find much out about it and the only payment methods they accepted were direct bank transfer or Paypal which i thought a little unusual. I eventually chose a door given i couldn't beat the price by a long way and elected for the security of using Paypal. I paid 50% upfront and the remainder on delivery. Thankfully i read the delivery time details and was aware of and accepted the parameters. Exactly to the day of delivery forecast i received a call to say my delivery was 30mins away. This was at 9pm at night and i was surprised to meet a very nice delivery driver from Poland. It turns out the Doors are produced in Poland and the reason for the reasonably long delivery time is they gather orders before one big UK tour to deliver. I was required to make the final payment using my Paypal App before he would hand over the door. Given the time of day and darkness i was a little worried i hadn't had time to unpackage the door and check its condition before he left. I really need not have worried as when i did unpack it the next day i was immediately impressed with the quality of the packaging (a work of art in its self). In side was very high quality door and side lights. We went for a Walnut effect with smoked mirror glass. It looks stunning and way more expensive than it actually was. Ive had numerous compliments about how it looks. The door and frame were very easy to install and all fittings were included. Its a heavy duty item and feels quality. On the side of the packaging was the manufacturers sticker and when i looked them up online i found several really comprehensive installation videos. Not sure why Inspiro dont have them on their website. Just a few things i learnt which others may need to consider is the door isnt locked in the normal manner seen on UK doors ie. lifting multipoint. It has two multi barrel locks which are very secure and the bottom can be electrically controlled. Just one word of warning the smoked missor glass restricts quite a bit of light coming through and the doors are quite tall in the frame so you must ensure the door wont hit any ceiling obstructions when it opens. Additionally i wanted the door to sit on a cill as its elevated over steps externally. Inspiro were unable to supply a cill so i purchased a 150mm Aluminium anthracite grey cill from a local window supplyer for around & £75 and it fitted perfectly. Would highly recommend these doors

12 de agosto de 2024
Opinião espontânea
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you very much for such a detailed and positive review! We are delighted to hear that the door met your expectations in terms of quality, design, and ease of installation. We’re also thrilled that our product has received such admiration from your neighbors – it’s a great compliment for us.

We also appreciate your valuable feedback regarding the delivery process and additional elements like the threshold. We’re taking your suggestions into account to continuously improve our services and better meet our customers' needs. Regarding the installation videos – this is an excellent idea! We are considering adding them to our website to make installation and use of our doors even easier for future customers.

Once again, thank you for your trust and for sharing your detailed experience with our company. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We wish you many years of satisfaction with your door! 😊

Classificada 4 em 5 estrelas

Very Pleased With My New Door

Very pleased with my new door and the service provided by the company. My only issue is that only one person delivered the door and it would have been too heavy for me to help lifting and was lucky my neighbour could help. Maybe a second person needed for delivery

15 de novembro de 2024
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for sharing your feedback! We’re delighted to hear that you’re pleased with your new door and the service we provided. We also appreciate your comments about the delivery – it’s valuable input that helps us improve our services. We’re sorry for any inconvenience caused by the weight of the package and the need to ask your neighbor for help. We’ll consider implementing solutions to make deliveries more convenient for our customers. If there’s anything we can assist you with in the future, please don’t hesitate to reach out! 😊

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Very helpful and patient. Doors arrived on time and look fabulous.

2 de agosto de 2024
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your kind review! We’re so pleased to hear that we provided great customer service – being helpful and patient are core values for us. We’re also delighted that your doors arrived on time and look fabulous.

If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Wishing you many years of satisfaction with your doors! 😊

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend. Great customer service. Beautiful modern design.

26 de julho de 2024
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your wonderful review and recommendation! We’re thrilled that you appreciate our customer service and the beautiful, modern design of the doors.

If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Wishing you many years of satisfaction with your doors! 😊

Classificada 5 em 5 estrelas

I am very satisfied with my new doors

I am very satisfied with my new doors. Delivered on time. Great price for this quality doors.

23 de julho de 2024
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for sharing your feedback! We’re delighted to hear that you’re satisfied with your new doors, their quality, and the great price. We’re also pleased that the delivery arrived on time.

If we can assist you in the future, please don’t hesitate to reach out. Wishing you many years of satisfaction with your doors! 😊

Classificada 5 em 5 estrelas

Excellent product.

Excellent product.
Poor communication.

9 de março de 2024
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your feedback and for appreciating the quality of our product! We’re sorry for any inconvenience caused by poor communication. Your comments are very important to us and will help us improve this aspect of our service.

If there’s anything else we can assist you with or clarify, please don’t hesitate to reach out – we’re here to help. 😊

Classificada 5 em 5 estrelas

Delivery on time

Delivery on time, beautiful doors, fitted well. Highly recommended

21 de setembro de 2023
logótipo da Inspiro.Online LTD

Resposta da Inspiro.Online LTD

Thank you for your kind review and recommendation! We’re delighted that the doors arrived on time, look beautiful, and fit perfectly.

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