Over the past few years, I have always had regular updates and reminders to review my policy. This service has allowed me to budget my business finances and make any changes that I may need. Pri... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Over the past few years, I have always had regular updates and reminders to review my policy. This service has allowed me to budget my business finances and make any changes that I may need. Pri... Ver mais
A empresa respondeu
Having recently started to teach yoga on a small scale. I felt it important to have peace of mind, knowing I had some protection from any injury claims. I hope I never need this cover though !! Ob... Ver mais
A empresa respondeu
A really simple quotation and purchase process, complicated by an error by me when inputting my contact email hence not being able to receive documents or log into my account! Expecting a 30 minut... Ver mais
A empresa respondeu
After a slight hiccup an instant reply to resolve it immediately. Thank you for your prompt action. Would certainly recommend.
A empresa respondeu
Escrito pela empresa
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use, pretty straight forward - had to call up and the guy was helpful and sorted my enquiry quickly.

Resposta da Insure4Sport
UPDATE: I had a very useful phone call with a very nice man called Shaun earlier. He took on board all of the feedback I had and raised it so that in theory it shouldn't happen again. He reinstated my policy with a discount, and I felt like he took my concerns seriously. He gave excellent service, so I decided to renew my policy as he restored my faith in Insure4Sport.
I’ve been insured with Insure4Sport for two years and was quoted £102 to renew my policy into my 3rd year of teaching. Their own automated email states that if a policy has expired within the last 14 days, it can still be renewed through the online account.
My policy had lapsed, but only by 3 days, so under their own stated process this should not have caused any issue. However, the renewal option did not appear in my account at all, meaning I was unable to renew at the price I had already been quoted.
When I contacted support, I received template replies telling me to “get a new quote online” and treating me as a new customer, despite this being my third year of teaching and my third year with Insure4Sport. None of the replies addressed the fact that I was still within the 14‑day renewal window they themselves specify.
The only option offered was to take out a brand‑new policy at £70+ more for less cover, which is unreasonable given that the problem was caused by their system, not by me.
Given how unhelpful the responses were, and the lack of accountability for a clear system issue, I no longer feel confident that Insure4Sport would handle a claim fairly or reliably. Poor customer service at the point of renewal makes me question how they would behave if I ever needed to rely on the policy.
Also, as their reply started with "good morning/afternoon xxxx" it was clearly a template generic reply sent without any care or real consideration
I had previously been happy with Insure4Sport, but this experience has left me with no confidence in them and their service.
Web site is very easy to use and it gives you the comparisons so it helps you to choose which is the best policy for you. The price is very competitive too.

Resposta da Insure4Sport
Had a great experience with sorting out my insurance.
Thank you

Resposta da Insure4Sport
Made a mistake when applying for insurance. Contacted Customer Service and was taken care of by the call handler. Great service.

Resposta da Insure4Sport

Resposta da Insure4Sport
It was very easy to change company, just a few minutes and its
done. The price was very competitive too. As an older golfer (and person) it suited me just fine.
Thank you.
Mary

Resposta da Insure4Sport
Having recently started to teach yoga on a small scale. I felt it important to have peace of mind, knowing I had some protection from any injury claims. I hope I never need this cover though !!
Obtaining cover was straightforward and intuitive,and stress free . The process took a short period of time. Policy documents were received via email within an hour of completing the online application.
Fingers crossed it's never used and reasonably priced again in year two
Many Thanks

Resposta da Insure4Sport
Very quick and simple to complete details on the website.

Resposta da Insure4Sport
To more than double the price when I have claimed or charged anything is a little ridiculous. More s then I called to cancel to be told in not so many words that they didn’t believe me when I said I hadn’t received a renewal email or letter before was not good customer service

Resposta da Insure4Sport
They were receptive to reviewing my renewal quote & gave me a new price which was less than last years figure

Resposta da Insure4Sport
Great company , I had a hole in one had to send them a photo of the card plus receipt of the bar bill and was paid in less than a week.

Resposta da Insure4Sport
Terrible user experience. Failed to accept three separate credit cards (makes me concerned about security measures)

Resposta da Insure4Sport

Resposta da Insure4Sport
Good clear advice when selecting levels of cover. Good price and service.

Resposta da Insure4Sport
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