Very helpful as I don't do on line banking, so we were allowed to set a direct debt up via the phone. And verification of Coopers insurance was emailed to me within minutes.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Helpful, pleasant and knowledgeable agent. Very happy with the cost and extent of cover provided. Thank you.
Straight forward site, easy site to use and neogiate. Pet insurance sorted in a matter of minutes, clear answer to any questions I had and also one of the few companies not looking to ask for a ridic... Ver mais
A empresa respondeu
Gentleman sorted out the birth date because it wasnt showing properly no mater how much i tried, talked though all the options and answered my questions. Only trouble was i had to wait quite a bit fo... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Insure Your Paws
Escrito pela empresa
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Informações de contacto
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, Reino Unido
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4,4
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Clear explanations & analysis of cover…
Clear explanations & analysis of cover details. Offered various options. Business like and friendly. Reasonably priced.
4 de dezembro de 2025
Resposta da Insure Your Paws
Hi Lesley,
Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Your message will absolutely be passed along to our staff. It’s the kind of feedback that keeps us motivated.
Kind regards,
Temi.
Easy from start to finish
1 de dezembro de 2025
Resposta da Insure Your Paws
Hi Richard,
We're happy to hear that everything was easy for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
Dominik
Excellent cover for very competitive price.
Found on compare the market website, excellent quote for fantastic cover.
21 de outubro de 2025
Resposta da Insure Your Paws
Hi Glenn,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Resposta da Insure Your Paws
Dear Kerri,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Very prompt and efficient service provided
31 de outubro de 2025
Resposta da Insure Your Paws
Hi Helen,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dean.
Very easy to set up great customer…
Very easy to set up great customer service
26 de novembro de 2025
Resposta da Insure Your Paws
Hi Susan,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
Simple ,easy to set up and easy to fill…
Simple ,easy to set up and easy to fill in the insurance forms.
25 de novembro de 2025
Resposta da Insure Your Paws
Hi Helena,
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind Regards,
Victoria
Excellent cover for a fantastic price
Excellent cover for a fantastic price. Website very user friendly and easy to navigate. Very smooth transaction with no issues. 5 Stars!
25 de novembro de 2025
Resposta da Insure Your Paws
Hi Mark,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kimd Regards,
Victoria
Resposta da Insure Your Paws
Hi Eirwyn,
We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.
Kind Regards,
Victoria
Very helpful staff when setting up this…
Very helpful staff when setting up this new policy
21 de novembro de 2025
Resposta da Insure Your Paws
Hi Jan,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Resposta da Insure Your Paws
Dear Scott,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Needed to add another pet to have group…
Needed to add another pet to have group insured and found it pretty simple but page loads were pretty slow. Otherwise, great. And good price.
18 de novembro de 2025
Resposta da Insure Your Paws
Hi Trevor
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Great price
Great price, which is important in todays' market .Easy to navigate through and straightforward.
15 de novembro de 2025
Resposta da Insure Your Paws
Hi Shauna
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Resposta da Insure Your Paws
Hi Michael,
Big thanks for your kind review. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Dean.
Good price and easy to set up.
14 de novembro de 2025
Resposta da Insure Your Paws
Hi Lucy,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind regards,
Dean.
Quality service
The call handler was really good explained everything really clearly and the price is very good
14 de novembro de 2025
Resposta da Insure Your Paws
Hi Steven,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
Shit customer service/ communication with customer
Better customer service and better communication with their customers about what is going on with their policies
13 de novembro de 2025
Resposta da Insure Your Paws
Hi Joshua,
Thank you for your feedback and we are sorry to learn that your expectations were not met. I can see your dissatisfaction has been raised in line with our complaints process and we will be in contact with you regarding this.
Kind regards,
Dean.
Amazing!!!
Amazing!!!! Really easy to set up insurance for my dog. Unfortunately the breed that she is not many companies will insure her so it was so nice to find a company that could and with a decent amount of cover and protection too. Thank you so much for providing this service and not discriminating her breed ❤️❤️❤️❤️
26 de outubro de 2025
Resposta da Insure Your Paws
Hi Siobhan,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.
Resposta da Insure Your Paws
Hi,
Thanks for the four stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Temi.
Flexible policy options and great price…
Flexible policy options and great price compared to our renewal.
11 de novembro de 2025
Resposta da Insure Your Paws
Hi Denys,
Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Kind regards,
Temi.
A Experiência Trustpilot
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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
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