Intelligentmembranes Opiniões 18

Resposta da Intelligentmembranes

Há 1 dia

Hi Marcus,

Thank you for your fantastic review!

We're delighted to hear that our team was able to answer your technical questions and provide the support you needed. We believe good customer service is about being available when it matters, so it's great to know our emails and phone calls made a difference.

We're also pleased we could get your order out as quickly as possible once stock was replenished. Thank you for your patience and understanding.

We really appreciate you taking the time to share your experience and look forward to supporting you again in the future.

Resposta da Intelligentmembranes

22/06/2026

We're delighted to hear that your order arrived quickly and that you found the product easy to apply and effective at filling gaps. It's great to hear you're feeling confident ahead of the air test, and we hope it delivers the results you're looking for.

Resposta da Intelligentmembranes

10/04/2026

Thank you for your review and for your continued orders, it’s really appreciated.

We’re glad to hear you’ve had a positive experience overall with our communication, delivery, and products. It’s also great to know you found the tapes easy to use.

We do apologise again for the delay over the Bank Holiday and the issue with the carrier, but we’re pleased we were able to step in quickly and keep you updated.

Thanks again for your feedback and support, it means a lot to us.

Resposta da Intelligentmembranes

1/04/2026

Thank you for your feedback, and we’re really sorry to hear about your delivery experience. We completely understand how frustrating this must have been, especially when you’re relying on materials arriving on time.

Due to the nature of our products (liquid coatings and paints), we work with specialist couriers like UPS who are able to transport these materials.

That said, the service you’ve described is not what we expect, and we have raised this as a formal complaint with UPS so it can be investigated properly.

We really appreciate you bringing this to our attention, as it helps us hold our delivery partners accountable and improve the overall experience for our customers.

Best regards,
The Intelligent Membranes Team

Resposta da Intelligentmembranes

10/03/2026

Thank you for taking the time to leave such a great review! We’re really pleased to hear that you found the website informative and that the ordering process and delivery went smoothly.

It’s fantastic to know that you were impressed with the range of specialist products and that Poseidon was easy and effective to apply. Feedback like this means a lot to us and helps other customers feel confident when choosing our products.

Thanks again for your support!

Resposta da Intelligentmembranes

Actualizada a 4/03/2026

Thank you for your review! We’re really pleased to hear you found our team helpful. If you ever need any further advice or support, we’re always happy to help.

Resposta da Intelligentmembranes

8/10/2025

Thanks so much for the amazing feedback! It’s fantastic to hear you’ve used such a wide range of our products on your self-build. We’re thrilled they’ve helped make the process easier and more airtight from start to finish. Really appreciate your support and recommendation, it means a lot to the whole team at Intelligent Membranes.

Resposta da Intelligentmembranes

19/09/2025

That’s fantastic to hear! We’re so glad Passive Purple has given you the reliability you were looking for. Thank you for trusting us with your projects. We’re proud to be your go-to solution over sheets and tapes.

Resposta da Intelligentmembranes

18/09/2025

Thank you for taking the time to share your experience! We’re so pleased our team could guide you from start to finish and that your order reached you quickly. Supporting our customers through every step is really important to us, so your feedback means a lot.

Resposta da Intelligentmembranes

16/09/2025

Thank you for your kind words! We’re delighted you’re happy with both the product and delivery, we really appreciate your support.

Resposta da Intelligentmembranes

26/08/2025

Thank you for such a detailed and thoughtful review. It’s fantastic to hear how Passive Purple has supported your self-build on the Isle of Lewis, especially with the challenges of the weather and sea air. We’re delighted the products have made your build easier and given you peace of mind with protection and performance. I’ll be sure to pass on your kind words to Adam and the team. We really appreciate your trust in Intelligent Membranes and wish you every success with the rest of your project.

Resposta da Intelligentmembranes

26/08/2025

Thank you so much for sharing your feedback. It’s great to hear Passive Purple has supported your project. We really appreciate you choosing Intelligent Membranes and wish you every success with the development near Oxford.

Resposta da Intelligentmembranes

21/07/2025

Thanks for taking the time to leave a review! We're thrilled to hear our communication hit the mark; it’s a big part of how we work. If there’s ever anything else you need, don’t hesitate to reach out.

Resposta da Intelligentmembranes

23/06/2025

We're really pleased you found the service easy, delivery quick, and the product up to standard. Much appreciated!

Resposta da Intelligentmembranes

19/06/2025

Thank you for the great review! We're glad the product worked so well as a membrane replacement and gave you a solid, reliable finish.

Resposta da Intelligentmembranes

12/06/2025

Thanks for the great feedback! Glad to hear the product and delivery hit the mark.

Resposta da Intelligentmembranes

12/06/2025

Music to our ears! Thanks for trusting Passive Purple External to keep things watertight!