Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Ver mais
A empresa respondeu
Excellent service from start to finish. Charley was fantastic throughout the onboarding process, from handling our initial enquiry to arranging delivery of our fuel cards. The regular follow-ups and o... Ver mais
A empresa respondeu
I speak with Lynzie on a regular basis regarding our business needs that can change frequently. Lynzie is always very helpful and will find me the information I need. Excellent customer service.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Informações de contacto
Baltic Street, TS25 1PW, Hartlepool, Reino Unido
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
Bom
416 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Leoni was very helpful and thorough and…
Leoni was very helpful and thorough and made signing up very easy
Price on unleaded petrol is high but the diesel price was good last week
2 de junho de 2026
Resposta da InterFuels
Thank you for sharing your experience! We are absolutely delighted to hear that Leoni made the sign-up process so easy, thorough, and helpful for you. We will make sure she gets a huge shout-out from the team.
We appreciate your feedback regarding fuel prices as well. While the unleaded market has been tough, we are glad you were able to take advantage of our competitive diesel pricing last week. Because fuel markets move so quickly, we always work hard to secure the best possible weekly rates for our customers.
Excellent service product as described…
Excellent service product as described very easy process and extremely helpful all the way through the process, well worth it.
2 de junho de 2026
Resposta da InterFuels
Thank you so much for the fantastic review!
We are delighted to hear that you found the process easy and that our team was extremely helpful every step of the way. Hearing that our cards were exactly as described and worth it completely makes our day.
Superb service / pricing!
Superb service by Chloe, Barbara and Lesley! Interfuels have been excellent from day one. Very easy to get in touch with our account manager, super quick responses (email and phone), and simple processes throughout. Weekly pricing is communicated well, and it works out that Interfuels are actually cheaper than our previous supplier too (Allstar). No fees, no hidden charges, just simple weekly pricing which is very competitive. The overall level of service by the team at Interfuels has just been superb! Genuinely glad we changed suppliers. Thank you.
11 de maio de 2026
Opinião espontânea
Resposta da InterFuels
Thank you so much for taking the time to share your experience with Interfuels.
I will absolutely pass your kind words along to Chloe, Barbara, and Lesley. They will be thrilled to hear that their quick responses and support have made such a positive impact on your business.
We designed our processes and weekly pricing to be as simple, transparent, and competitive as possible. Knowing that we are delivering on that promise - and saving you money - completely makes our day.
We are glad to have you on board with us too! Thank you for choosing Interfuels.
Resposta da InterFuels
Thank you for sharing your feedback. We are very sorry to hear you felt caught off guard by extra charges. We aim to be completely transparent with our pricing, and it is never our intention to mislead our customers.
We would like to look into this specific issue for you right away. Please reach out with details of which stations or fuels you were charged extra on, so we can investigate and find a solution.
Resposta da InterFuels
Thank you so much for the wonderful review! We always aim to provide friendly and reliable support, so it is fantastic to hear that our team was quick to help you out.
Resposta da InterFuels
Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team
Easy to set up account
Easy to set up account, friendly helpful staff on phone, make managing our fuel bills so much easier.
6 de maio de 2026
Resposta da InterFuels
Hi there
Thanks so much for the feedback. It’s great to hear that the account was easy to set up, and that your fuel management is simplified. We’re especially glad to hear the team made the signup process smooth and efficient - we’ll be sure to pass on your kind words.
- The InterFuels Service Team
Great company to use.
Great company to use.
Customer service is excellent.
Anika was very helpful and made the customer journey easy.
8 de abril de 2026
Opinião espontânea
Resposta da InterFuels
Thank you for the great feedback. We're really pleased to hear you’ve had a positive experience with us and particularly Anika. We'll pass on your thoughts.
– The InterFuels Team
Charley really went above and beyond in…
Charley really went above and beyond in providing the information I needed to be confident in choosing Intersave for the company I work for.
16 de março de 2026
Opinião espontânea
Resposta da InterFuels
Hi,
Thanks so much for the fantastic feedback. We're delighted to hear Charley was so helpful, and we'll be sure to pass your kind words on to her.
– The Interfuels Team
No problems in setting up account
No problems in setting up account, receiveing cards and pins. Receiving the weekly price updates
4 de março de 2026
Resposta da InterFuels
Thanks for the feedback. We're really pleased to hear everything was smooth from setup through to receiving your cards and weekly updates.
– The InterFuels Team
Resposta da InterFuels
Hi
Thanks for your feedback - we’re really glad to hear you’re satisfied with the service.
– The InterFuels Team
Really nice company to do business…
Really nice company to do business with. Listen to what you require for your business and provide what you need. Great communications weekly on the rates you will be paying that week.
4 de março de 2026
Resposta da InterFuels
Thank you for the great feedback. We're really pleased to hear you’ve had a positive experience with us and that the weekly rate updates are helpful for your business. We appreciate you taking the time to share your thoughts.
– The InterFuels Team
We opened an account and we were asked…
We opened an account and we were asked to put down a bond. We used the card only twice and the limit on the cards was reduced without informing us. We tried using the cards again and the cards were declined at the forecourts. Called to check and we were advised that the limit was £45.00. Tried to use them again by putting in £39.12 and the card was declined. Bad service and we were very disappointed. We asked to close account.
17 de fevereiro de 2026
Opinião espontânea
Resposta da InterFuels
We’re sorry to hear about your experience and understand how frustrating it must have been to have your card declined at the forecourt.
Credit limits can sometimes be adjusted based on account activity or internal checks, but we agree this should always be clearly communicated. We appreciate you bringing this to our attention and apologise for the inconvenience caused.
If you’re open to it, we’d be happy to review what happened with your account and provide a full explanation. Please feel free to contact our team directly so we can look into this for you.
– The InterFuels Team
Started off with great pricing
Started off with great pricing, best in market place, last few weeks not competitive enough for me!
19 de fevereiro de 2026
Opinião espontânea
Resposta da InterFuels
Hi David
Thanks for your honest feedback. We're glad to hear the pricing worked well for you initially, and we understand that fuel prices can fluctuate week to week depending on the market and locations used.
We’d be happy to review your account to see if there’s a more suitable option for where you typically fill up. Please feel free to get in touch with our team and we’ll gladly take a look.
– The InterFuels Team
Fueled at my local Sainsbury's petrol…
Fueled at my local Sainsbury's petrol station for £60. Received an invoice for £66. That was my first and last time I used their fuel card. I wasted my time .
3 de fevereiro de 2026
Resposta da InterFuels
We’re sorry to hear about your experience and understand how frustrating that must have been. The difference you’ve mentioned may be due to site-specific pricing or a surcharge, but we’d really like to review this properly for you.
Please contact our team with the details so we can investigate and provide a full explanation. We’re always happy to look at ways to ensure you’re on the most suitable option for where you fill up.
Thank you for raising this.
– The Interfuels Team
The perfect company for fuels card
The perfect company for fuels card
The best prices
21 de janeiro de 2026
Resposta da InterFuels
Hi there
Thanks for the great review, we're really glad to hear you're happy with the prices and service.
– The InterFuels Team
Saved us a small fortune!
Great at making savings for our company......Thanks to Lynzie, a star!
13 de janeiro de 2026
Resposta da InterFuels
Hi,
Thanks so much for the fantastic feedback. We're delighted to hear we've helped save your company money, and we'll be sure to pass your kind words on to Lynzie. She really is a star.
– The Interfuels Team
A local firm who stepped in smoothly…
A local firm who stepped in smoothly and professionally when our previous fuel card Company went bust. Hassle free from start to finish, would highly recommend.
4 de setembro de 2025
Resposta da InterFuels
Hi Mark
Thank you for the great feedback. We're really glad we could step in and support you during a tricky time. It’s great to hear the process was smooth and hassle-free, we truly appreciate the recommendation.
– The Interfuels Team
Card has only managed to work once in…
Card has only managed to work once in four attempts. Despite numerous phone calls in an attempt to find the issues, we the customer have requested a new card and if this doesn’t work the account will be closed. This went wrong from the start
31 de dezembro de 2025
Resposta da InterFuels
Hi
We’re really sorry to hear about the issues you’ve had with your card - that’s not the experience we want any of our customers to have. It’s clear this has been frustrating, and we appreciate you giving us the chance to put things right.
We understand you’ve requested a replacement card, and we’ll be monitoring the outcome closely to ensure it works as it should. If there’s anything more we can do in the meantime, please don’t hesitate to reach out directly.
Thank you for your patience so far, and again, sincere apologies for the trouble.
– The Interfuels Team
Happy so far with the service
Charley was quick to respond to my questions and had the account opened a short time later
10 de dezembro de 2025
Opinião espontânea
Resposta da InterFuels
Hi Gordon
Thanks for the great feedback. We're really pleased to hear Charley was quick to respond and got everything set up smoothly for you, we’ll be sure to pass on your kind words.
- The InterFuels Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.