Interiorthirteen Opiniões 

40
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely gorgeous shop with such a beautiful selection of items! Although I haven’t had the chance to visit in person yet, I’ve been following them on social media for quite some time and regularly... Ver mais

Classificada 5 em 5 estrelas

We travelled all the way from Montrose just to visit Interior13, and we were not disappointed. The shop is beautifully laid out, and we were made to feel so welcome from the moment we walked in.... Ver mais

Classificada 5 em 5 estrelas

Amazing company! I ordered a cow print chair through their Instagram during the sale, and the whole experience was fantastic. They were incredibly friendly, replied to my messages really quickly, and... Ver mais

Classificada 5 em 5 estrelas

I have bought from Interior 13 on numerous occasions for my own home and for gifts and always tell my friends and family that it’s a little jewel for buying and gifting interiors . I have also or... Ver mais


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(40)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing business, products and experience

Cannot recommend this lovely business enough. I saw some lovely items and ordered them straightaway. The customer service and experience was amazing. I will definitely be ordering more items very soon. Can't wait to style everything

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

If I could move into the Interior 13…

If I could move into the Interior 13 and have every single item in my home, I would. I love this shop and the family who run it more than my own. Nothing is too much trouble and they have even sourced items for me that were not even in stock yet. Now let’s go on to the custom canvas art by Wilma… there is not a walk in my entire home that doesn’t have one of these magnificent pieces, they’re everything I want that you absolutely cannot get anywhere else as each piece is a one off custom. They are magnificent just like the customer service you receive in store or on instagram. I randomly found the shop online and now can say hand on heart it’s the highlight of my week if I know I am going to visit and get to not only look at beautiful home bits, but get to chat to Lauren, Wilma and Drew. Their customer service is always unbelievably good. Especially when Drew is driving miles to drop off my orders. What can I say, I love it here

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I could not recommend interiorthirteen enough

I could not recommend interiorthirteen enough as the hole family are so helpful
I went to there shop with pictures of my rooms and Lauren was so helpful sorting me out with the right things
Everyone love my thing that I’ve got from there and they have taken a trip to there shop and bought lots of thing from interiorthrteen
As there shop is amazing 🤩 and the service is amazing

4 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely love this amazing…

Absolutely love this amazing shop...it’s like an adult treasure chest! 😍😍😍

They have the most beautiful pieces, soft furnishings & furniture. And Omg not to mention the breathtaking artwork & gorgeous diffusers (my favs)…wow wow wow! Its honestly so lush!

If you haven’t visited before in-store or online this is an absolute must - I promise you won’t be disappointed! It is most definitely my favourite local interiors shop & I can’t help myself buying something lovely for my home, from diffusers to gorgeous cushions, throws to ginger jars & wall-art…honestly they’ve got you covered.

The staff are so welcoming, helpful & great at giving interior ideas / advice. They go over & above for sure. They allow you to browse with no pressure or hard sale .

Thank you very much Interior Thirteen for always making my shopping experience so enjoyable, stress free & it’s always success! I never leave empty handed as you always have the best stock! Already looking forward to my next visit! ❤️

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t recommend this small…

Couldn’t recommend this small family-run business enough. I’ve purchased many items from them over the years, and the quality is always exceptional while the prices remain very competitive. We also bought two bespoke prints, and unfortunately one was damaged during our house renovation. Lauren was incredibly kind and helpful, repairing the print and restoring it back to its original condition. The care, craftsmanship, and customer service are second to none. Highly recommended!

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely store

Lovely store, products and wonderful service. Highly recommend this store to anyone.

28 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One of my favourite shops ever for all…

One of my favourite shops ever for all things interior!!!!! 😍😍
My first order was during Covid and I’ve spent a few more pounds after that 🤭❤️
Beautiful family run shop with great service.
Definitely recommend a little trip here.
Thank you for always providing lovely service and great house piece's xxx

13 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10

Been making the trip through to interior 13 for a couple years now from East Lothian and wouldn’t go anywhere else for homeware pieces. Lauren and her parents have created such a lovely welcoming space and provide such a great service for their customers. Nothing is ever a problem and they are all so helpful when it comes to creating a vision. Wouldn’t go anywhere else!

21 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We have bought various items from this…

We have bought various items from this lovely shop and we also purchased gorgeous pictures that the mum does all very personal.
I have and always will recommend them to people as they are so friendly whenever you go into the shop.
Cannot wait to go back

2 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What can I say about Lauren and all the…

What can I say about Lauren and all the team at Interior 13 they are the most helpful team ever whether instore or on line I can’t fault them. My house is a credit to you all my paintings are all from your mum in every room and ornaments and cushions all from you. Best service and shop ever

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had such a wonderful experience from…



We had such a wonderful experience from start to finish. The customer service was exceptional—friendly, welcoming, and nothing was too much trouble. We were made to feel valued throughout the whole process, and the care and attention to detail really stood out.

The paintings are absolutely beautiful, and we’re so pleased with the quality.

Thank you to the whole team for your professionalism, kindness, and excellent service. We wouldn’t hesitate to recommend you to anyone looking for outstanding quality and a genuinely personal experience. Five stars!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing service both on line…

Absolutely amazing service both on line and in store.

When shopped in store staff were lovely and helpful. When purchased online my cushions arrived in a reasonably timely manner considering I live in the Scottish highland.
Will 100% shop again with interior 13.

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Treasure Trove

I have Purchase furniture, cushions, throws & vases from the shop and the service has always been 100% fantastic. The whole family have been so professional, friendly and helpful. It’s a treasure trove of beautiful items. Would not hesitate to recommend.

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have bought from Interior 13 on…

I have bought from Interior 13 on numerous occasions for my own home and for gifts and always tell my friends and family that it’s a little jewel for buying and gifting interiors .
I have also ordered 2 bespoke canvases for my front room and these were outstanding- the owner being the very talented artist .
Would highly recommend and will definitely use Interior 23 again .

Would highly recommend and

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Interior 13 Beautiful Shop in Strathaven

Interior 13 have and always will allow me a pleasurable shopping experience. Their selection of interior finishings are fabulous. There’s always a beautiful selection to suit any budget, colour schemes and taste.

The service I receive is always first class. Highly recommend Interior 13 for your own personal purchases or a gift 🥰

28 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company

Amazing company! I ordered a cow print chair through their Instagram during the sale, and the whole experience was fantastic. They were incredibly friendly, replied to my messages really quickly, and made the entire ordering process so easy. Delivery was fast too, and the chair is amazing. I'll definitely be back and would highly recommend them!

26 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Further to my previous review

Further to my previous review. They have said I was defamatory against their small outlet. I don’t believe what I have read in the reply? I demanded a refund right away. No I did not. I understand they are trying to protect their small outlet but this is not the truth that is being said. Plus all of a sudden positive reviews are going on after there never were any reviews apart from mine. I purchased two decorative pots for my 2nd home in Devon and because I said I never received them I am being accused of deformation . As my husband is a lawyer I am well aware of what deformation is. It would have been nice if they just apologised for the way they dealt with this but obviously this small outlet does not like anyone speaking out. I would not use this company under any circumstances again as I think legal action may be the best solution due to the unacceptable response.

27 de junho de 2026
Opinião espontânea
logótipo da Interiorthirteen

Resposta da Interiorthirteen

We are disappointed that you have chosen to continue publishing reviews that omit key facts and do not accurately reflect how this matter was handled.

When you first contacted us to report that your parcel had not been received, we immediately opened an investigation with the courier. As any courier investigation takes time to complete, we explained the process and kept you updated throughout.

Despite this, you repeatedly demanded an immediate refund and advised that you would leave negative public reviews while the investigation was still ongoing. As a small family business, we take every customer concern seriously, but we do not believe it is fair for businesses to be publicly criticised before they have had a reasonable opportunity to investigate a claim.

In an effort to resolve the matter promptly, we refunded your Klarna payment before the courier had concluded their investigation. Later that same day, the courier updated the tracking to confirm delivery, supported by GPS data and a delivery photograph showing delivery at the address provided. We therefore reinstated the Klarna payment, as the goods had been confirmed as delivered.

We have since carried out a full review, including comparing the delivery evidence with a previous successful delivery to the same address, which showed the same delivery location and property. Based on the independent evidence provided by the courier, we remain satisfied that the parcel was delivered correctly.

We are also disappointed by the personal remarks made towards us outside of the delivery dispute.

We respect that you disagree with our findings. However, after completing a thorough investigation, our position remains unchanged unless new evidence becomes available. As previously advised, if you believe the parcel was stolen after delivery, that would be a matter for the police, and we would be happy to review any evidence arising from such an investigation.

We wish you all the best!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais