En primer lugar hice un pedido en el que se suponía que los gastos de envío serían gratuitos y me los cobraron. Me puse en contacto con ellos y es verdad que lo arreglaron rápidamente y me devolvi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
En primer lugar hice un pedido en el que se suponía que los gastos de envío serían gratuitos y me los cobraron. Me puse en contacto con ellos y es verdad que lo arreglaron rápidamente y me devolvi... Ver mais
A empresa respondeu
So excited about my Ziggy Cup but the packaging it comes in, oh my god! THE PLANET IS IN CRISIS Intimina, what were you thinking?!??!?! You had to DHL me a box that could hold two large books and then... Ver mais
A empresa respondeu
Attempted to buy a product from Intimina's website 3 times without success. Tried different browsers, credit cards and even emails... asked for their support and was replied fast however with no furth... Ver mais
A empresa respondeu
Had a lily cup and loop broke in third cycle. Costumer service said it's normal and encouraged to keep using it. Then came the struggle and suffering to remove cup, along with it was scratching and... Ver mais
A empresa respondeu
INTIMINA is the only global brand that is developing a complete line of products solely for the benefit of women's intimate health.
Birger Jarlsgatan 22, 114 34, Stockholm, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So happy with my Ziggy cup, no leakage, easy to insert and take out, beautiful design, good quality. Incredible customer service, even after sales!
I bought the ziggy cup and unfortunately it split in the side with just 2 uses, so I contacted their team and they were quick to respond and they had offered to replace my ziggy cup for me. They had good costumer service.
The products are always great! the customer service too!!! Even the after-sales service is beyond awesome. Great job, people from Intimina! ❤️
5 stars!! I love my lily cup!! They helped me with high cervix questions and it worked. Lily cup is the right cup, super soft, doesn't hurt putting it in, and it doesn't leak! ❤️
A terrible experience with both the cup and the customer service. Save yourself and your clothing the trouble, and try another brand.

Resposta da INTIMINA
Great products, very helpful customer service, highly recommended
I have really great experience with Intimina products. From cups that I use to kegel device for my pelvic floor. Apart from that I had really great experience with customer service about ordering the right cups and the shipment was right on time.
I love this company. The compact cup took a while to get used to but I can now use it and carry it around in case of emergencies. I would love a smaller Lilly because the silicon is amazing
Me encantó su atención al cliente, la respuesta y la calidez son lo máximo
I've purchased Intimina Ziggy Cup and I'm loving it, first period with Ziggy cup, and I love how it feels, how easy to insert and tale out and how does the texture of the cup feels. Loving it.
I'm not big fan of pink (especially Fuchsia) so I was staying away from Intimina period cups until I saw Ziggy cup.
I've been using period cups for awhile and I am very happy with it but after a year of using a period cup, I've started noticing that it's not the best option for me. I have a long vagina so I always had issues with taking the cup out. My finger couldn't grab deep enough to rim so I can break vacuum gently. I squeezed the bottom to break the vacuum, but my vagina was not happy with it. As an alternative I thought, I'd try menstrual disks then I've found Ziggy cup as a reusable, environmentally friendly option. I love the Ziggy cup, the texture is great, easily inserted and taken out. I wasn't sure if it would be leak free, I've gone through my first period no leaks what so ever. I love it in general. I can revisit my comment in half a year and give a better comment on it :)
The ziggy cup is messy when taking out and doesn't hold much fluid. I ruined quite a few garments because of it. I bought it after having been a menstrual cup user for 5 years and still struggled with it. It is good for "cleaner" sex if your partner doesn't like the sight of blood, but for anything else is the worst cup I've had, and I have tried quite a few brands and shapes.

Resposta da INTIMINA
I missed my deliveries due to night shifts but the company has been really helpful at rearranging it for me, can't wait to try out my new cup!
I wanted to buy the Lily one cup and out of excitement (and really good pricing) (Make sure you look for discount codes online!) I had accidentally purchased it without adding the Laselle into my cart! So I contacted customer service and Maja :) was so helpful and quick to respond.
I had a problem with my product and the customer services team were so quick to resolve the issue. I couldn’t have asked for anything more.
Super fast and easy communication.
I was so excited to try the cups from this brand. Unfortunately, I never received my first order (fault of the post office) so I contacted customer service. Ivana R. was my representative and she made sure a replacement package was sent to me. Unfortunately, I never received that package either. I reached out to Ivana again to let her know. She understood my frustration and got me another replacement package and had it sent to an alternative address. She worked with me over the course of about 16 days and was very attentive and helpful. She wanted to make sure I had the best experience with this brand and I will say that I have definitely had the best experience despite that challenges with my local post office. I am very pleased with the level of customer service I received throughout this process. Thank you Ivana R and Intimina.
I made a mistake and ordered the wrong cup size. I was nervous and contacted them. It did not take long, about an hour. 7 days later the richt cup arrived. I did not use the wrong one so there was no problem
I ordered their product and I received the wrong size. I wanted it replaced and contacted Customer Care. They were quick and I received the size I needed.
Quite a good experience with their customer service. However I think they can be even better. I wanted to know more about the product and asked a few question. I got very good answers and I ordered one of their products. I had some additional questions and they were answered too. I did not have to wait at all. The girl I talked was nice but I think she should have known more about the product. The overall experience is very good. Hopefully excellent next time if I get in touch with them.
Lovely and quick response. I got some trouble drop them some of mails and every time they response fast and lovely. really recommend
Love it!
I bought a Lily cup recently, and had a few questions. I dropped them a mail, and got prompt and friendly responses. Also pretty accommodating of varying needs - I'm blind and I asked for a more descriptive explanation of the folding techniques, and the customer service person who answered me was quick to understand and respond with a more specific set of steps to follow. Would appreciate if the user manual was available as a PDF, though.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.