Took nearly 6 months to get my passport. Can't contact them by phone or web chat. They lost my original marriage certificate. No one seems to care and am getting fobbed off all the time. Ireland s... Ver mais
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Applied on the 16th of February 2026. Currently im on working day 75.. still waiting for my passport.. I was born in northern Ireland.. so I had all the relevant documents needed. The online chat is u... Ver mais
The 20 day turn around for issuing is a joke! Over twice that time and still no passport. Of course they cover themselves by stating the 20 days is only an estimate. Yes they may have a backlog but wo... Ver mais
Irish born new application. Photobooth photo code upload (2 attempts but had refund on set that didn't meet criteria). Witness:Lecturer LANDLINE (she put call divert to mobile phone whilst on h... Ver mais
2,5
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63 opiniões
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Thank you Irish Passport Office staff
Thank you for processing my first time application from the UK. It did take 4 months which was longer than I expected, but I am grateful to all the staff who worked very hard which undoubtedly a huge backlog of applications. Staff on the telephone were so polite, helpful and encouraging- thankfully a real person to talk to. The webchat was fairly easy to get through on, had to wait longer sometimes, but I always got an update, am very grateful, and thank you again.
I speak as I find, so well done everyone.
23 de julho de 2022
Opinião espontânea
Worst service in all my life appiled…
Worst service in all my life appiled dec time online and months down line only I rang the lady said oh yours is ok and went to print the nxt day. That was fine however my sons needed more ID sent all away that same day and still nothing he flys 27th june never have been through so much hassle. The mistakes this office has made and I wrote letter complaint still waiting . Avoid it get British passports guys .
6 de junho de 2022
Opinião espontânea
applied online for a Irish Passport
applied online for a Irish Passport, the office in Dublin received the application on 7/01/22. You can check the progress of the passport by a visual display on line.
The display said the passport should be ready by the 4/04/22 ??. the display did not move for 4 weeks. I was getting very worried. I rang the Passport office 54 times, but only got through 1 time, the person said he would try and hurrry things along????. (it did not). I also had 5 Web chats, what a waste of time these were.
I received my passport today 23/04/22, over 3 Months & 3 weeks. What a nightmare.
Should have gone on a Cruise 20/04/22, Missed that.
Could not book any holiday (no passport) and the passport office had my old passport.
Could not speak to anyone?. Spent over 2 hours on the phone. This should not have taken the time it did.
23 de abril de 2022
Opinião espontânea
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