Iris Lee Gallery Opiniões 71

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The painting Vivid Essence is absolutely stunning. The colors are vibrant and the work is amazing. Customer Service was excellent. They presented a photo of the finished piece prior to framing to ensu... Ver mais

Classificada 5 em 5 estrelas

The custom painting you receive is exactly as pictured and they are beautiful! I just ordered my 3rd painting and people can't stop raving when they stop over and visit. The only thing I can say is b... Ver mais

Classificada 5 em 5 estrelas

We recently ordered a piece of art, and it’s truly a masterpiece. The ordering process was seamless, and their team was incredibly detail-oriented—they even sent us a video before shipping. We highly... Ver mais

Classificada 4 em 5 estrelas

I liked that I was able to review a photo of my painting and request changes prior to shipment. Communication was good. The painting I received looks great in my space, and I am pleased with the end... Ver mais

Informações sobre a empresa

Escrito pela empresa

IrisLee Gallery offers hand‑painted luxury oil paintings on canvas. Explore museum‑quality original artwork, perfect for your modern wall decor.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Love the painting

Love the painting, but there is a white flaw in the painting. Very small section kind of gummy and thick, so this is where some of the paint came off. I email right away, said there is nothing they can do.

20 de março de 2026
Classificada 5 em 5 estrelas

Vivid Essence

The painting Vivid Essence is absolutely stunning. The colors are vibrant and the work is amazing. Customer Service was excellent. They presented a photo of the finished piece prior to framing to ensure full satisfaction. Molly was exceptionally polite and helpful. Packaging for the artwork ensured protection of the piece. I am very pleased with my purchase.

20 de março de 2026
Classificada 5 em 5 estrelas

I love the art in this painting.

I love this painting; it is so beautiful, and the quality is worth every dollar it costs. I’m going to buy another one because I absolutely loved it. One important thing to note is that it comes extremely well-packaged, which ensures it doesn't get damaged during transit.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We recently ordered a piece of art

We recently ordered a piece of art, and it’s truly a masterpiece. The ordering process was seamless, and their team was incredibly detail-oriented—they even sent us a video before shipping. We highly recommend ordering from them!

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The custom painting you receive is…

The custom painting you receive is exactly as pictured and they are beautiful! I just ordered my 3rd painting and people can't stop raving when they stop over and visit. The only thing I can say is be patient after you place your order as they are painting them to order. But trust me, its worth the wait!

21 de março de 2026
Classificada 5 em 5 estrelas

This art is SO good

This art is SO good! I have bought lots of art and this is quality. I love that I could select the size and art frame. The artist who painted mine did amazing. I will have this for years to come!

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a wonderful experience with Iris…

I had a wonderful experience with Iris Lee Gallery. From the beginning, their team was kind, responsive, and very professional. The artwork I received is absolutely beautiful and exceeded my expectations — the quality and details are even more impressive in person.

Shipping was smooth, and everything arrived in perfect condition. I truly appreciate their communication and experience. I would definitely recommend Iris Lee Gallery to anyone looking for unique and high-quality art pieces.

Thank you again for such a lovely experience!

29 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely in love with my new 3D hand…


Absolutely in love with my new 3D hand painted wall art! It’s absolutely gorgeous and . It instantly elevated the whole room. If you’re looking to add something unique, artistic, and full of character to your space, this is 100% worth it

15 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Please do not believe the delivery time…

Please do not believe the delivery time or any other tall tales you'll hear. So far, it's been "the artist is doing it," but the Chinese New Year delayed it 15 days. "We'll have a picture for you tomorrow to approve." Today nothing. A web search found the same one on two other websites, but a deeper dive revealed that the sites have different names, yet all appear to be owned by the same company. Bottom line, they all come from China, and if you're looking for something and are not sure, go to someone in the U.S. Receiving it in 5-7 days is a lie. DO NOT BUY. I wish they had a no-star rating to give.

19 de março de 2026
Opinião espontânea
logótipo da Iris Lee Gallery

Resposta da Iris Lee Gallery

Hi there,

We’re truly sorry to hear about your frustration, and we understand how important clear timing and communication are.

However, we’d like to clarify the actual timeline of your order for full transparency:

Our website clearly states a production time of 1–2 weeks, as each piece is 100% hand-painted to order.

Your order was placed on March 12, and your painting was fully completed by March 19 — within 7 days, which is well inside our promised timeframe.

As part of our process, we sent you a photo of the finished artwork for approval before shipping, but unfortunately, we have not yet received your confirmation.

Regarding shipping, the 5–7 day delivery applies after the artwork is approved and shipped, not from the order date.

We always strive to be transparent and responsive, and we regret if this experience felt otherwise. Your painting is completed and ready to ship — we’re simply waiting for your approval to proceed.

We remain here to assist you and would genuinely like to complete your order as expected.

Best regards,
Customer Support Team

Classificada 5 em 5 estrelas

Elegant

Excellent quality very well made .. looks more elegant in person i love it

18 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I loved the painting

I loved the painting. The service was excellent—very attentive and detail-oriented. I love that they can make color adjustments. The quality of the painting is impeccable, and the packaging was perfect. 100% recommended.

16 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Looks great in my space!

I liked that I was able to review a photo of my painting and request changes prior to shipment. Communication was good. The painting I received looks great in my space, and I am pleased with the end result.
Tracking information could be improved, and I would have liked to know that the painting came from China before I ordered it.

16 de fevereiro de 2026
Classificada 5 em 5 estrelas

Love love Love ❤️ my painting

12 de fevereiro de 2026
logótipo da Iris Lee Gallery

Resposta da Iris Lee Gallery

Thank you so much for your kind review!
We’re truly happy to hear that you love the painting. Every piece is carefully hand-painted by our artists, so it means a lot to us when customers appreciate the craftsmanship.

Your support encourages our team to keep creating beautiful artwork. We hope the painting brings warmth and inspiration to your home.

Thank you again for choosing us!

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