Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... Ver mais
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Wade from Irwin’s was great today, provided an excellent service. Unfortunately it took longer than we originally thought it would (job was bigger than first thought) but he was a gem and got all the... Ver mais
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We had a gas leak in our house, so we called this company because of its great reviews. They provided us with a professional plumber within a couple hours of calling and he diagnosed the problem fast.... Ver mais
A empresa respondeu
The guys were great very understaning when my card decided to malfunction at the end of the job. Both the guys were very well mannered polite, they were very clear with the process and the cost.... Ver mais
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4,7
Excelente
201 opiniões
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Avoid Irwin Plumbing.
Avoid Irwin Plumbing.
This was one of the worst experiences I have had with a trades company. I booked an appointment for an urgent blocked drain and the plumber called to cancel as he was running late. The next day a booking was made for 8.30am he arrived over an hour late. For an urgent job, that is completely unacceptable. Their lack of organisation and respect for customers' time is unbelievable.
Before they even started, they demanded a 10% deposit. After spending less than an hour on site, they insisted on immediate full payment for a bill of more than $1,000. In my opinion, those prices are outrageously inflated and nowhere near justified for the amount of work completed.
The entire visit felt more like a sales appointment than a plumbing service. There was constant pressure to approve additional work up to $27,000 and expensive upgrades instead of simply fixing the issue I called them out for.
I felt completely ripped off. Between the excessive pricing, poor punctuality, cancellations, and relentless upselling, this was an incredibly disappointing experience. There are plenty of honest, reliable plumbers who charge fair prices and treat their customers with respect. Based on my experience, Irwin Plumbing is not one of them.
I would never use this company again and would strongly advise others to think twice before booking.
8 de julho de 2026
Opinião espontânea
Josh did a great job, quickly and efficiently.
Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was on his way. I would recommend him to anyone needing a plumber and I would engage his services again without hesitation.
10 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you so much for your wonderful 5-star review, Roberta! We're thrilled to hear about your positive experience with Josh. It's great to know he was friendly, kept you informed, clearly explained the issue and the solution, completed the work efficiently, and left everything clean and tidy afterwards. We also know how important good communication is, so we're pleased his updates and punctuality made the experience even better.
We'll be sure to pass your kind words on to Josh—they'll mean a lot to him. Thank you for your recommendation and for trusting Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
100 percent happy with the service and…
100 percent happy with the service and workmanship by this company. Wade was professional in our dealings. Great job, thanks.
9 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Tony. We're delighted to hear you were 100% happy with both the service and workmanship you received. It's wonderful to know Wade's professionalism left such a positive impression, and we'll be sure to pass your kind words on to him. Thank you for choosing Irwin's Plumbing and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again whenever you need us.
Fixed the issue real fast on the same…
Fixed the issue with our hot water machine on the same day it occurred, fast and efficient.
9 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Connor. We're delighted to hear we could get your hot water system fixed on the same day and have everything back up and running quickly. We know how important reliable hot water is, so providing fast and efficient service is always a priority for our team. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Fast efficient and affordable pricing
Fast efficient and affordable pricing
9 de julho de 2026
Opinião espontânea
Wade
Wade, was amazing. Fixed our spa very difficult job but he sorted out our leak issues.
Thanks Wade
9 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Dave! We're thrilled to hear Wade was able to track down and fix the leak in your spa, especially with it being such a challenging job. We'll be sure to pass your kind words on to Wade—he'll really appreciate the recognition. Thanks again for choosing Irwin's Plumbing, and we're always here if you need us in the future!
Very efficient
Very efficient , helpful and organised.
Much appreciated
9 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your wonderful 5-star review, Leanne! We're delighted to hear you found our team efficient, helpful, and organised. Your kind feedback means a lot to us, and we're so pleased we could provide a positive experience. We truly appreciate your support and thank you for choosing Irwin's Plumbing. We look forward to helping you again whenever you need us!
Excellent service, great staff
Wade from Irwin’s was great today, provided an excellent service. Unfortunately it took longer than we originally thought it would (job was bigger than first thought) but he was a gem and got all the work done that was needed. Highly recommend.
8 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your wonderful 5-star review, Danni. We're so pleased to hear that Wade provided excellent service and took the time to ensure the job was completed properly, even when it turned out to be more involved than expected. We know unexpected challenges can arise, and it's great to hear Wade's dedication, professionalism, and positive attitude made the experience a good one. We'll be sure to pass your kind words on to him. Thank you for your recommendation and for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
awesome job
8 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your 5-star review, Mal! We're thrilled to hear you were happy with the job and really appreciate you taking the time to leave us your feedback. Thank you for choosing Irwin's Plumbing. We look forward to helping you again whenever you need us.
Not trustworthy one bit. DO NOT USE THESE GUYS
Do not engage services with NStream Plumbing Pty Ltd trading as Irwins Plumbing.
These guys will take advantage of the vulnerable and they should be ashamed of themselves.
We contacted Irwin's plumbing to come and look at a 25L hot water tank that isn't working and a leaking toilet.
As soon as the plumber arrived, I've never heard the word 'non compliant' so many times with everything he looked at. Non Compliant hot water system, non compliant waste connected on the back of the toilet.
Pulls up a quote on his iPad which he pulls up 3 quotes. First quote which includes all works, $21,000. The second quote $16,000 and the third quote $13,000 which all had different scopes of work.
I had to confirm the numbers with him to check if he was serious, and he was which is the sad part.
I told him, I'm not the owner that we are the tenant of the commercial lease to then have questions around what my budget was. They went away and came back with a quote of $7000.
I basically told them to give me a copy of the quote and piss off.
These guys will manufacture urgency and throw non compliance on everything.
The pan collar needed replacing $20 MAX from Bunnings but their solution was to replace the toilet with a $3000 toilet.
But they needed to make sure they got a scissor lift for the outside of the building haha.
Then they proceeded to quote me $7000 for a new 25L hot water system - $500 tops.
Their scam works where you don't negotiate with the plumber on site, you get put onto the phone with a compliance officer who will negotiate the price with you and verify why the price is what the price is.
After I told him I'm going to trust my gut, I asked for the quote. The plumber said he has to drop his tools off to the car first and never returned.
Stay Away. They prey on the vulnerable that have urgent situations. They scare you with terms you don't understand.
Run their quotes or scenarios through ChatGPT and see their red flags.
We never used them obviously, but hope this review helps someone.
Also these 5 star reviews are fake on this platform.
7 de julho de 2026
Opinião espontânea
Wade was great
Wade was great, fast, efficient and clean. Clearly takes alot of pride in his work.
8 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Joel. We're delighted to hear that Wade provided fast, efficient service and left everything clean and tidy. It's especially rewarding to know his pride in his work shone through, as that's exactly the level of service we strive to deliver every day. We'll be sure to pass your kind words on to Wade. Thank you for choosing Irwin's Plumbing – we truly appreciate your support and look forward to helping you again whenever you need us.
Excellent service and prompt
7 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your 5-star review, Mark! We're so pleased to hear you were happy with our prompt service and had an excellent experience with our team. We really appreciate your support and look forward to helping you again whenever you need us. Thanks for choosing Irwin's Plumbing!
Resposta da Irwinsplumbing
Thank you for your 5-star review, Michael. We're pleased to hear you were happy with the service and that the job was completed to your satisfaction. Providing excellent workmanship and a positive customer experience is what we strive for every day. Thank you for choosing Irwin's Plumbing and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.
Awesome service by Josh
Awesome service by Josh ; arrived on time, knew exactly what to do and did it well. Friendly and courteous service - five stars 🌟
7 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Brennan. We're thrilled to hear that Josh arrived on time, knew exactly what needed to be done, and completed the job to such a high standard. It's also wonderful to know his friendly and courteous approach made your experience even better. We'll be sure to pass your kind words on to Josh – he'll really appreciate the recognition. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Trent was lightning fast
Trent was lightning fast, comminicated really well, was cheerful and professional. First rate service. Fixed the leak faster than expected.
7 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for your fantastic 5-star review, Bryan. We're delighted to hear that Trent provided such fast, professional service and kept you well informed throughout the job. It's great to know he was able to fix the leak even faster than you expected while making the whole experience a positive one. We'll be sure to pass your kind words on to Trent – he'll really appreciate the recognition. Thank you for choosing Irwin's Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us.
Good experience
6 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for your review, John!
We’re so pleased to hear you had a good experience with our team. Your support and feedback are greatly appreciated.
Thank you for choosing Irwins Plumbing. We look forward to helping you again whenever you need us!
We had a gas leak in our house
We had a gas leak in our house, so we called this company because of its great reviews. They provided us with a professional plumber within a couple hours of calling and he diagnosed the problem fast. Great experience with this company and recommend to anyone looking for a professional service and honest tradies
6 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the fantastic review, Lachy!
We’re so pleased to hear our team could respond quickly when you discovered the gas leak and that our technician was able to diagnose the issue promptly. We understand how stressful situations like that can be, so providing fast, professional, and honest service is always our priority.
Thank you for your kind recommendation and for choosing Irwins Plumbing. We truly appreciate your support and are glad we could help when you needed us most!
Resposta da Irwinsplumbing
Thanks for the great review!
We’re so pleased to hear you had a positive experience and that everything was fixed properly. It’s great to know you were happy with the service and would recommend us.
Thank you for choosing Irwins Plumbing—we truly appreciate your support!
Wade was amazing and did an amazing…
Wade was amazing and did an amazing neat job....
3 de julho de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the fantastic review, Graham!
We’re delighted to hear Wade did such an amazing and neat job for you. We’ll be sure to pass your kind words on to him.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
Resposta da Irwinsplumbing
Thanks for the awesome review, Joshua!
We’re thrilled to hear you were so impressed with the job! It’s always great to know our team has delivered a service that leaves our customers happy.
Thank you for choosing Irwins Plumbing. We truly appreciate your support and look forward to helping you again whenever you need us!
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