Isnaya Opiniões 

Clothes arrived but they are not the clothes that were ordered. When you try to return the clothes this is the email you get back:

Good day!

Thank you for contacting us regarding this matter.

We are very sorry but no order was found under our store using all information you have provided.
Kindly please check your account cart again and contact the correct store for assistance regarding your concern.

Looking forward to your response.

Have a good day!

Scam, avoid!!!

SCAM COMPANY - AVOID!!!!!!!!!!!!!!!!!!!!!!

The items ordered took approx 1 month to get to me
and when I received them, were the wrong items, the description on the web site
ISNAYA IS NOT THE SAME OF THE ITEMS I RECEIVED..
DO NOT BUY FROM THEM...
I ATTEMPTED TO E MAILED THEM WITH THE ISSUE... BUT THERE WAS NO RESPONSE FROM THEM...
I AM NOT A HAPPY CUSTOMER.....IF THERE WAS A WAY TO GIVE THEM 0
STARS I WOULD..ISNAYA DO NOT DESERVE...US CUSTOMERS..SHAME ON THEM ...RIP OFF COMPANY

My mum ordered a 2 pce plum coloured outfit for a wedding but received a lime green shirt and mustard coloured pants. Have emailed them for refund but heard nothing back. What a joke

Dit is totale oplichting. Ik bestelde twee katoenen bloesjes en kreeg er goedkope polyester rotzooi voor in de plaats.

Total scam, do not buy. Polyster junk, looks nothing like the pictures they show. How are they getting away with this???

This company is a rip off. I ordered a white top and received a weird black top with cats on it? When I queried this they said I would have to pay the return shipping or accept a refund of half of what I paid. Company refund policy was the response to my saying the mistake was theirs not mine. No white top and half my money gone. This company is a scam ! Don’t buy anything from them!!

There is nothing good about this company. Their fabrics are not true to description. A denim pinafore showed up as a black, big buttoned sack dress made of polyester. A ruffle bottom linen jacket looked like something a gangster would wear, shiny and long with a hood and zipper (the photo showed a victorian style, linen jacket with a scooped hemline. Don't bother buying here.

This is the worst online shopping experience I have ever dealt with. I ordered 4 women's clothing items and did not receive any of the items I ordered that looked like what was in their catalog. Then to try and return the items was a nightmare. I still haven't received my refund credit. Do not order anything from this fraud company.

I ordered an indigo pinafore dress but received an ugly black dress in the wrong size. Fortunately, I paid with PayPal and requested a refund in which I received immediately. If you can not or will not comply with what the customer ordered closed down. This is a scam!! Always use Pay Pal because they will insure your order.
Shelly Lemond

I have ordered a nice looking dress but received a totally different - which is BTW NOT on the website. I have tried to contact the company through customer service - they have not answered back. I would like to have my money back - but unfortunately it is not possible. DON'T BUY FROM THIS COMPANY - UNFORTUNATELY I DID NOT CHECK TRUSTPILOT BEFORE BUYING !!!!!!!!!

OBS OBS!! Be aware, don't buy anything from Isnaya, they are crooks.

merci pour tous vos messages ! j'étais presque prête à commander car les images publiées sont alléchantes... En lisant vos expériences, je change d'avis ! d'autant que je me suis déjà faite arnaquée récemment par un autre site du même type "petiteameliefr" . pareil que vos remarques, piètre qualité, délais de livraison 2 mois, absence de service après vente. Tous ces vêtements sont fabriqués en Chine... Les photos publiées n'ont rien à voir avec les produits reçus. Merci encore d'avoir publié vos expériences

All the clothes advertised are NOT what you get! Gorgeous pictures but not at all what will show up at your door and the sizes are not true to order. It took over a month to receive and one item I never received. DO NOT ORDER ANYTHING from this company please! Save your money for another reputable company.!

The clothes I got (2 months after I bought them) look nothing like what I ordered.

Products received were NOT as advertised.
They advertised cotton + linen, which they were not - all polyester.
They were not the clothing design advertised - they posted + promoted images from another site, as if they were their own.
Waited 2 months to receive - no tracking info.
So very disappointed.

Do not buy from this supplier it is a scam , clothes look lovely in the photos but after waiting nearly two months they sent me polyester rubbish, clothes that did not look anything at all like the photos I sent an email to try and get money back but they blocked my email address
There is no way to contact this company
Pinterest should not allow them to advertise on their site
November 2022

You only get one star because I can’t give. isnaya a big fat NOTHING they have scammed me no dress for me but my £123 of my hard got money in you dirty hands you make me sick your a disgrace don’t but from. Isnaya no no no. If this website saves one other person from being ripped off them I’m happy.

Please don’t fall for this like I did. They use gorgeous photos of cotton lace, then send you cheap polyester knockoffs. Even that took more than a month to arrive. No return address. Widely varying sizes in the same order. Seriously, don’t order no matter how beautiful the pictures look. It is indeed “too good to be true.”

I haven't received my purchase yet.

I was tracking it but according to the shipping info, it was delivered to the front desk and then it disappeared from the shipping company.

Please help me to retrieve my purchase. I have chosen several outfits from Isnaya but until I see the quality of the item I bought I'm not going to pay for any more.

Nina Judenfreund