Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Beware! This company is advertising goods on Facebook which you can order, But then they send you an inferior product. This happened to me with a walking stick with foldable seat which on Facebook c... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Advertised as brass tips on fittings but, they're not. I paid AU$160 for 30m of watering system but, same day, bought same thing of Temu for $AU30. I don't mean similar (well, except the Temu produc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Some time ago I bought a 2 in 1 polesaw from itoolmax which didn’t work. I contacted the company immediately by email and after a few emails each way we finally came to a satisfactory arrangement that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wasn't expecting the stocking hanger to handle this much weight tbh. Stuffed three massive stockings (had to be over 20kg easy) and the metal didn't even flex. seriously sturdy reinforcement.

A empresa respondeu

Informações sobre a empresa

  1. Loja de mobília ao ar livre

Escrito pela empresa

iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

636 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The different speed modes on this…

The different speed modes on this cordless leaf blower are quite useful. High mode clears leaves from the yard quickly, and low mode is gentle enough for the garage.

2 de setembro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Thanks for sharing! Happy the blower’s high/low modes fit both yard and garage needs perfectly.

Classificada 5 em 5 estrelas

The neighbors are loving it

The neighbors are loving it! Lots of heavy branches being sawed off the trees! Excellent saw! Most definitely recommend buying and no regrets on this purchase.

20 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your share! Happy this excellent saw works great for heavy branches, and we’re grateful for your recommendation!

Classificada 5 em 5 estrelas

I found the premium organic coconut…

I found the premium organic coconut coir bricks so easy to handle. Just add water and they break apart without any messy clumps - perfect for beginners.

7 de setembro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Thanks for sharing! Thrilled the premium organic coconut coir bricks are easy to handle—no messy clumps, perfect for beginners.

Classificada 5 em 5 estrelas

I am very pleased with my purchase of the 16 piece gas trimmer and blades.

I am very pleased with my purchase of products from iToolmax. I have purchased several items including the 16 piece grass trimmer and blades. I would not hesitate to purchase more items from this company.

18 de outubro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Thanks for your support! Thrilled you’re pleased with your iToolmax purchases—we’ll keep delivering great products for you.

Classificada 5 em 5 estrelas

No fuss, no mess.

I wished I had it for years. It’s easy to use, don’t have to worry about electrical cords, gas, oil. It makes using this product so quick and easy. I absolutely love it. Thank you iTool.

9 de outubro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your kind words! Happy it’s quick, hassle-free, and you’re loving it. Thank you too!

Classificada 5 em 5 estrelas

Pool hoover

Good product, works well. Customer service was excellent, polite and quick to respond

16 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your share! Glad the product works well, and we’re happy our customer service met your expectations.

Classificada 5 em 5 estrelas

3 in 1 cordless weedeater is good.

I bought the 3 in 1 cordless weedeater strimmer tool and used it on 1st September. No issues with it. Easily assembled, strong enough materials, works well if only a narrow 7" or so cut. The wheels are good and why I got it. Multiple blades are included and the metal one worked well with longer grass/ scrub. Best used on up to medium sized areas. Can handle grass up to around 6"that my rotary 12" cut mower just got
clogged up with.
The 1 star negative reviews are concerning and it's not clear how many were satisfactorily resolved. No problems here, so I can say that the tool is good having used it twice on larger 20 yard overgrown areas. The battery lasted well, easy walking up and down with it, I just went slower on longer growth areas.
Tool recommended as is fit for purpose.
Edward

15 de setembro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Hi Edward, thanks for your detailed feedback! We’re thrilled the 3-in-1 cordless tool works well for your needs—your recommendation means a lot.

Classificada 4 em 5 estrelas

3 in 1 Cordless Pool Vacuum Cleaner

I purchased your 3 in 1 Cordless Rechargeable Pool Vacuum Cleaner, which is fantastic. The suction is good and the attachments work well, I especially like the thin one for pool edge.

3 de outubro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Happy to hear the pool vacuum is fantastic for you! We appreciate you mentioning the good suction and the handy thin attachment—thank you!

Classificada 5 em 5 estrelas

I would just like to say that i love my…

I would just like to say that i love my drip irrigation kit with 360 degree flexible hose. which we have put around our vegi pod
was very easy to install and did not take long to arrive once o had ordered it online. i would recommed it to anyone who want there garden watered evenly

13 de setembro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Thank you for loving our drip irrigation kit! We’re glad it’s easy to install and arrived fast—your recommendation means a lot to us.

Classificada 3 em 5 estrelas

Purchased a battery powered paint…

Purchased a battery powered paint sprayer. Tracking the parcel internationally was complicated, the parcel was well overdue of the suppliers estimated delivery time. Contacted supplier to email parcel status. Meantime parcel arrived, email reply was a week later. In my opinion the supplier should send the purchase customer details of the tracking method relevant to that particular country in the first purchase confirmation email, as I found it impossibly complicated on the internet to track a parcel comming from china to NZ. Has anyone else had the same problem?

3 de outubro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Hello Wayne,

We apologize for any inconvenience caused by your experience. Regarding your order shipment: due to cross-border logistics, packages must first arrive via flight, clear customs, and then be transferred to local carriers for final delivery.

For shipments to New Zealand, the typical delivery timeframe is 7-9 days. We’ve checked your order, and it was delivered and signed for within 8 days, which falls within this window.

Thank you for choosing iToolMax—we truly appreciate your support.

Best regards,

iToolMax Team

Classificada 5 em 5 estrelas

I needed to make a change to an order

I needed to make a change to an order. Customer service was very responsive and helpful.

10 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Thank you for your kind feedback! We’re thrilled our customer service team could assist you smoothly with the order change.

Classificada 4 em 5 estrelas

This screwdriver kit is very useful for…

This screwdriver kit is very useful for the price - my only small complaint is the case latch feels a bit flimsy.

3 de outubro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Thanks for your feedback! We're glad the screwdriver kit works well for its price, and we'll note your comment about the case latch for improvement.

Classificada 1 em 5 estrelas

DO NOT BUY FROM!

DO NOT BUY FROM THIS COMPANY! I purchased a 3 in 1 cordless pool vacuum for my above ground pool. I thought it would be handy. When I got it , it was a little dinky thing, which would not begin to do what advertised. So I sent it back for a refund. That's when the run around started. They offered me a discount, which I did not accept. Then said I had to be approved to send it back. They sent me the address to send it to. I sent it to that address. After awhile I checked back and they checked their warehouse and said they have not received it. They said they needed the approval number for the return, which they did not send. Then they wanted me to retrieve the package and send it to the proper return address. How could I retrieve it if they or I either one didn't know where it was. So I have not received my refund! I have never had this type of experience before!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!! It is a scam!

31 de julho de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Hello Dan,

We sincerely apologize for the negative experience you've experienced, and we take this matter very seriously. Regarding your feedback, we've verified that you previously processed the return for this order without requesting the return address and unique identification code in advance. You also did not provide the courier label containing key information like the return address and identification code upon return. Instead, you provided only a tracking number without specifying the carrier. As a result, we are currently unable to verify the delivery of your return using the identification code.

If you require a refund, please provide the courier label with the return address and other information. We will promptly follow up with you. We will also contact you via email, so please check back. Thank you for your understanding and cooperation!

Warm regards,

iToolMax Team

Classificada 1 em 5 estrelas

I purchased a paint gun which has no…

I purchased a paint gun which has no pressure. I tried troubleshooting
and when nothing worked, I contacted customer service. We have gone back and forth annd after I boxed up the paint gun, they asked me to send them a video. I'm not going to send a video because no matter what, at this point, I just want a refund. It's like they're forcing me to keep a defective product. It's either defective or constructed very poorly.And not of good quality. Since they are not responding to my last email, i'm going to dispute the charge with my financial institution. I'll never do business with this company again due to their
lack of customer service and quality of the merchandise I purchased.

28 de setembro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Hello Raul.

We apologize for your unpleasant experience, and we take this very seriously. We have assigned a specialist to verify and follow up on your feedback, and we will prioritize your after-sales needs. We will contact you via email shortly, so please check your email. Thank you for your support!

Warm regards,

iToolMax Team

Classificada 5 em 5 estrelas

I appreciate how adaptable this drip…

I appreciate how adaptable this drip irrigation setup is. I'm able to swap out the sprinklers and trim the tubing to match my garden's design exactly.

6 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your feedback! Glad you can swap sprinklers and trim tubing to match your garden’s design.

Classificada 5 em 5 estrelas

This tiller is great

This tiller is great - it gets the job done fast, and it doesn't strain my arms at all.

19 de agosto de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your share! Happy the tiller gets the job done quickly with no arm strain—great to hear!

Classificada 5 em 5 estrelas

Govee outdoor lighting system

We bought an outdoor lighting system in October of 2024, and it worked for about 10 months before it stopped working. I contacted ITOOLMAX to see if I could get a new power supply under warranty. They were very responsive and let me know that they would in fact honor the warranty and send me a new power supply. The communication as to the status of my order was very good. They went beyond my expectations.

18 de setembro de 2025
Opinião espontânea
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your feedback! Thrilled we honored the warranty, kept you updated, and went beyond what you hoped for with your lighting system.

Classificada 5 em 5 estrelas

I mounted the double LED Solar Wall…

I mounted the double LED Solar Wall Lamp in about 5 minutes. The included screws were a perfect fit, so there was no need to drill any extra holes.

3 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Thanks for sharing! Thrilled the double LED solar wall lamp installed in 5 mins—perfect screws saved extra drilling.

Classificada 5 em 5 estrelas

I found these solar lights were simple…

I found these solar lights were simple to set up. The material feels sturdy, and they've been holding up great out in the yard.

1 de outubro de 2025
logótipo da itoolmax.com

Resposta da itoolmax.com

Appreciate your share! Happy to hear the solar lights are simple to install and their tough material works great outdoors.

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