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Informações sobre a empresa

  1. Grossista e importador de vinhos

Escrito pela empresa

We source wines from family-owned producers that love making wine, and we believe that wines can pair with the best occasions & meals, and the best wine is the one that harmonises with you. Our goal is to create memorable experiences, meeting and exceeding your expectations! Our ideas are combined into supply an exclusive selection within world wine producers and medal wine winners from around the world. iVino wines are immensely proud to be on this route, bringing this superb offering straight to your door step. At iVino you can start your journey or expand your history, always offering a new world of aromas and flavours within each bottle of wine that we sell. iVino, an open space for great taste!


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Hunt for the small print

I bought a case of Amarone from IVINIO for £192 and wasn’t aware I would be faced with a bill for duty/brokerage which was a further £52, representing a 27% increase and I would not get my wine until it was paid. Maybe I was naive but when I complained I was sent a condescending email directing me to their website. Lo and behold there was the small print not under Terms and Conditions as one would expect but under Shipping telling me that indeed I would be responsible for additional import costs. I’m not saying IVINIO have broken any rules but in my opinion they are guilty of misleading their customers by not making ‘clear and conspicuous ‘anything that may have a material effect upon your order, like for instance import duty. I’m sure they will argue otherwise but please check the small print before you order from this company as they are no different to all the rest and will probably not make any changes to their marketing. I’ve no doubt the wine will be delicious, Amarone usually is and I sincerely hope it takes away this nasty taste I have through dealing with them.

27 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Can’t Fault Them At All

Excellent selection, VERY reasonably priced for the quality, super fast delivery. Forget wine clubs, they give you what you want, when you want it. Perfect.

4 de abril de 2023
Classificada 5 em 5 estrelas

Ordered a mixed case…fab!

I placed an order for a mixed case from iVino, the girls night mixed case. It was easy to see what was included in the case as the website was so easy to use. Delivery was super fast, arrived well in time for when I need them. Thanks so much iVino. I can’t wait to order more!

16 de novembro de 2022
logótipo da iVino Wines

Resposta da iVino Wines

Thanks so much for a great review! Hope all your girls enjoyed the mixed case.

Classificada 1 em 5 estrelas

Poor Delivery

The couriers delivered the order to the wrong address. It took several days to sort it out.

26 de setembro de 2022
logótipo da iVino Wines

Resposta da iVino Wines

Dear Lynden, we're sorry you feel the service our delivery partners provided was unsatisfactory. We trust that your parents were happy with with their wine selection, and apologise that matters outside our control meant your order arrived 3 days later than expected. Thank you for the invaluable feedback, we take everything onboard as we prioritise great customer service. Regards, Ivino.

Classificada 5 em 5 estrelas

My new fav online shop

After my first experience with Ivino, I came to realize that I couldn't have made a better choice in switching shops when doing my monthly wine shopping. I contacted customer service to ask a few questions regarding the wines, and they replied promptly answering my questions and giving suggestions! I'm very loyal to good services that do things right, get the job done and treat clients in a respectable and polite manner. Ivino has now a new loyal customer for years to come.

15 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Order delivery

I had a great experience with IVINO. My order arrived without any problem and I was able to enjoy the weekend with the mix of Chardonnay wine cases. Excellent!!!

29 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Superb!

Thought I'd try iVino after a friend told me about them and I'm so glad I did. Fantastic choice of wines and I like to think I know my wine! Website made things really easy and my order arrived promptly. Very happy customer, I shall be back. Thanks iVino.

22 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great selection of wines

Great selection of wines, including some unusual ones to discover. These guys made a great suggestion for a birthday present and turned around the delivery super quick. I use them to keep the wine rack stocked and for gifts for wine loving friends!

3 de setembro de 2022
Opinião espontânea

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